SAFECROWDS GROUP is looking for experienced, professional and reliable Match Day Managers to oversee our Zone Ex operations at football stadiums across London.
This is a hands-on operational management role, responsible for ensuring the safe, compliant and effective deployment of security and event staff on match days.
The successful candidate will act as a key operational point of contact between SAFECROWDS GROUP, our clients, football clubs, police, councils and other match-day stakeholders.
We are looking for individuals who have strong leadership skills, excellent communication abilities and experience working within football, stadium, security or large-scale event environments.
The Role
As a Match Day Manager, you will take responsibility for the operational delivery and supervision of SAFECROWD’S GROUP Zone Ex activities on match days.
Your responsibilities will include:
- Attending and participating in client safety and operational briefings.
- Delivering comprehensive staff briefings prior to deployment.
- Managing the deployment and positioning of staff across designated zones.
- Supervising staff throughout the event and ensuring operational instructions are followed.
- Overseeing the sign-in and sign-out process for all deployed personnel.
- Checking staff attendance and ensuring appropriate staffing levels are maintained.
- Conducting uniform, presentation and equipment checks to ensure staff meet the required standards.
- Checking SIA licences and other relevant qualifications, licences or credentials where necessary.
- Ensuring all staff comply with company, client and venue requirements.
- Monitoring staff performance, conduct and professionalism throughout the match day.
- Identifying and addressing operational issues promptly.
- Recording, escalating and managing incidents and operational issues.
- Completing accurate and timely incident reports and operational documentation.
- Liaising with key stakeholders, including football clubs, police, local authorities/councils, venue representatives and other event partners.
- Maintaining clear and professional communication with the SAFECROWDS GROUP management team.
- Responding effectively to operational changes, incidents and emerging situations.
- Supporting the safe and efficient running of match-day operations from staff arrival through to stand-down.
- Ensuring all company policies, client instructions and venue procedures are followed at all times.
- Providing post-event feedback and operational reports, highlighting any incidents, concerns or areas for improvement.
- Supporting the continuous improvement of SAFECROWDS GROUP match-day operations.
What We're Looking For
The successful candidate will ideally have:
- A valid SIA Front Line licence either DS or CP – essential.
- Previous experience in a security, event, stadium or match-day management environment.
- Strong leadership and staff-management skills.
- Excellent verbal and written communication skills.
- The confidence and ability to deliver clear and effective staff briefings.
- The ability to remain calm, professional and decisive in challenging situations.
- Strong organisational and administrative skills.
- Excellent attention to detail, particularly around staff compliance, deployment and documentation.
- The ability to complete accurate incident and operational reports.
- A professional approach when dealing with clients, football clubs, police, councils and other stakeholders.
- The ability to work independently and make sound operational decisions.
- A good understanding of Security, Traffic Management, HVM, Crowd Management and event compliance procedures.
- A full UK driving licence would be desirable, as the role may involve travelling between different London venues and operational locations.
PAYE Employment – No Self-Employed / LTD Applications
This position is offered on a PAYE basis only.
We are unable to accept self-employed, CIS or LTD company applications.
Availability
This role requires flexibility and availability around the football calendar.
You must be able to work:
- Weekend match days
- Midweek evening matches
- Late-night finishes
- Fixtures with varying start and finish times
- Occasional additional operational requirements depending on the event
Match days can be long, busy and demanding, so candidates must be comfortable working in a fast-paced live football environment and dealing with changing operational requirements.
Key Skills
We are particularly interested in candidates who demonstrate:
- Leadership
- Communication
- Reliability
- Professionalism
- Compliance
- Decision Making
- Incident Management
- Staff Deployment
- Stakeholder Management
If you are an experienced security, event or match-day professional with strong leadership skills and the confidence to manage operational teams in a busy football stadium environment, we would like to hear from you.
