Contractor Engagement Manager in Cardiff

SafeContractor is the UK’s largest SSIP-registered and UKAS-accredited supply chain risk management company, trusted by 40,000 contractors. We simplify compliance for clients and contractors of all sizes, helping to make workplaces safer for everyone, through a flexible, risk-based approach.

Our audits ensure contractors are properly assessed, while a user-friendly portal makes compliance straightforward and manageable. In this role you will build relationships with both clients and contractors, connecting organisations with the right people for upcoming projects and opportunities. You'll play a key role in developing a scalable sourcing solution, influencing how the service evolves while delivering real value to clients, contractors and the wider business.

What that means day to day:

• Build trusted relationships with clients to understand upcoming projects, contractor requirements and supply chain challenges.
• Engage with contractors across the network, identifying opportunities and maintaining strong levels of participation and engagement.
• Match client opportunities with suitable contractors, facilitating introductions and supporting successful connections.
• Drive adoption of the contractor marketplace by promoting its value, gathering user feedback and identifying opportunities for improvement.
• Work collaboratively with Account Management, Product, Marketing and Business Development teams to support marketplace growth and enhance the client and contractor experience.

What you’ll need to be successful:

You’ll bring experience from a client-facing commercial environment, with a track record of building strong relationships and creating value through stakeholder engagement. You’ll be confident working with clients, contractors and internal stakeholders, using your communication and networking skills to identify opportunities, solve problems and drive outcomes. You’ll be highly organised, able to manage multiple priorities and work independently while maintaining a strong attention to detail. You'll also be comfortable using data and insights to monitor performance, identify trends and support decision-making. Strong commercial awareness and the ability to build credibility with a range of stakeholders will be key to success in this role.

Essential:

• Experience in sourcing, recruitment, business development, account management, contractor engagement or relationship management.
• Strong relationship-building and stakeholder management skills.
• Ability to engage confidently with clients, contractors and senior stakeholders.
• Commercial awareness with the ability to identify opportunities that create mutual value.
• Strong communication, presentation and networking skills.
• Excellent organisational and time management skills.
• Strong reporting and data analysis capabilities.
• Proficiency in Microsoft Office applications.
• Ability to manage multiple priorities and work autonomously.

Desirable:

• Experience working within contractor, compliance, accreditation, workforce management or supply chain environments.
• Experience working with online marketplaces, sourcing platforms or talent platforms.
• Experience analysing workforce, contractor or market trends.
• Familiarity with CRM, marketplace or sourcing systems.
• Experience working in KPI-driven environments.
• Experience engaging with independent contractors or SME networks.

What you'll get in return:

We have a hybrid workplace policy, where you will work from the office 1 day per week.

Personal Health & Wellbeing / Benefits:

We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer:

• Enhanced Parental Leave
• Generous annual leave, with the option to buy additional days
• Healthcare Plan
• Annual Giving Day – an extra day to give back to yourself or your community
• Cycle-to-work Scheme
• EV Salary Sacrifice Scheme
• Pension scheme with employer contributions
• Life Assurance – 3X base salary
• Rewards Program – access to discounts and cashback
• LinkedIn Learning License for upskilling & development

As part of our commitment to innovation and continuous improvement, we're actively embedding AI tools and ways of working across the business. We encourage all employees to explore how AI can enhance productivity, improve decision-making, streamline processes, and create value for our customers. The effective adoption and use of AI will form part of role expectations and will be considered as part of regular objective reviews and performance conversations. We're looking for individuals who are curious, adaptable, and excited about leveraging technology to work smarter and drive better outcomes.

We are proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves.

What You Can Expect If You Apply:

• A response to your application within 15 working days
• An interview process consisting of:
• An initial discovery call with the recruiter
• A first stage interview via Microsoft Teams
• Additional interview (likely face to face) with the stakeholders you’ll be working with closely in the role

We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.