At a Glance
- Tasks: Support operations and accounts, manage scheduling, and assist managers in daily tasks.
- Company: Join Safe Environment, a growing company focused on teamwork and support.
- Benefits: Competitive salary, 31 days leave, pension, and opportunities for career progression.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: 5 years of office or customer service experience and strong communication skills.
- Other info: Potential for management development with training and mentoring provided.
The predicted salary is between 24000 - 32000 £ per year.
Due to ongoing business growth, Safe Environment now require a full time, experienced Senior Administrator to support the day to day tasks involved with operations and accounts and support/assist the Office Manager & Managers/Directors. The role will assist various areas within the business. The successful candidate will be based primarily from our Keighley, BD21 office.
The role & its responsibilities:
- Supporting the operations team with planning & scheduling of works, associated appointments and booking required sub-contractors
- Building relationships with & providing support to the field based teams via telephone and our 'Jobber' ops system
- Putting together asbestos survey reports & taking responsibility to ensure deadlines for reports are met
- Booking skips/exchanges
- Booking hotels and organising equipment
- Ordering consumables/supplies
- Creating/issuing of quotations
- Dealing with customer enquiries/queries via telephone, email and live chat
- Providing a friendly 'reception' service - taking and making calls to customers, suppliers, staff and others
- Assisting the Managers/Directors in their day to day duties
Candidate personal/skill requirements:
- Open, honest, trustworthy & accountable - say it how it is and hold up your hand if you get it wrong
- Self motivated and able to work alone - crack on without being asked
- Excellent, adaptable communication skills - know how to talk to whom, and adapt for the person and situation
- Organised & able to 'multi-task' - dip in and out of everything without dropping too many balls
- Aware and accepting of limitations - nobody's perfect, just know when and be willing to ask for help
- Good initiative, attention to detail & problem solving skills - fully understand and break down the issue, consider the options, assess and select the best of a bad bunch
- Overall success motivated & driven - nobody works just for the love, but if you're driven by success we'll reward you for it
- Willingness/desire to go over and above - put the extra time/effort in as required
- Friendly & approachable - we're all equals/people
Candidate skill & experience requirements:
- A minimum of 5 years varied office and/or customer service work experience including administration/reception
- Communicating with staff at all levels, clients, suppliers and authorities
- Excellent ICT skills inc. Chrome, MS Office, Emails (Gmail & MacMail) & Mac and adaptable to other apps
- Experience using online accounting packages - Xero preferred
Desired additions:
- Experience of working in/supervising a field base services/construction environment
- Experience working in a demolition/asbestos removal/management environment
- Experience of an online field based ops system e.g. 'Jobber'/scheduling with various criteria to consider
- A full UK driving license and own vehicle
Salary & Benefits:
- £28,000 - £32,000 per annum
- 31 days annual leave entitlement
- Company pension
Career Progression/Development: Additional training will be provided. The successful candidate has the potential to develop and progress into a Management role within the company and all necessary support will be provided for this. Training and mentoring will be provided in order to expand on their skills around the business fields and relevant associated skills.
Senior Administrator in Keighley employer: Safe Environment(UK) Ltd
Contact Detail:
Safe Environment(UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administrator in Keighley
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Senior Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to administration and customer service. We can help you with mock interviews to boost your confidence and ensure you nail that first impression!
✨Tip Number 3
Show off your skills! Bring examples of your past work, like reports or projects you've managed, to demonstrate your experience. This will help you stand out as a candidate who’s ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Administrator in Keighley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Administrator role. Highlight your relevant experience in administration and customer service, and don’t forget to showcase your ICT skills. We want to see how you can support our operations team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've successfully managed tasks similar to those listed in the job description. We love a good story!
Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your excellent communication skills. Whether it's through your writing style or how you present your experiences, we want to see that you can adapt your tone and approach.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Safe Environment!
How to prepare for a job interview at Safe Environment(UK) Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Senior Administrator role and its responsibilities. Familiarise yourself with the tasks mentioned in the job description, like supporting operations, managing schedules, and handling customer queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated with different stakeholders in previous jobs. Think about times when you adapted your communication style to suit the audience, whether it was clients, suppliers, or team members. This will highlight your adaptability and interpersonal skills.
✨Demonstrate Your Organisational Skills
Being organised and able to multi-task is crucial for a Senior Administrator. Come prepared with examples of how you've managed multiple tasks or projects simultaneously in the past. You could even mention specific tools or methods you use to stay organised, which will show that you have a proactive approach to your work.
✨Be Ready to Discuss Problem-Solving
The job requires good initiative and problem-solving skills, so be prepared to discuss challenges you've faced in previous roles. Think of specific situations where you identified a problem, assessed options, and implemented a solution. This will demonstrate your ability to think critically and act decisively, which is essential for success in this position.