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- Tasks: Install and maintain cutting-edge telecom equipment while providing top-notch customer support.
- Company: SAECOM, a leading telecommunications company in Swansea focused on excellent customer service.
- Benefits: Full-time hours, flexible working arrangements, and opportunities for skill development.
- Other info: Exciting career growth potential with a supportive team.
- Why this job: Join a growing sector and enhance your tech skills in a dynamic environment.
- Qualifications: Experience in IT/Telecoms, adaptability, and a keen eye for detail.
The predicted salary is between 30000 - 40000 £ per year.
SAECOM is a well-established Telecommunications Company based in Swansea. Our primary focus is to deliver the best customer service for our customers. Due to the exciting new opportunities offered by the upgrade to fibre of the broadband network, we are looking for a Field Engineer to maintain and install a variety of IP related equipment.
The job role will be varied, both internal and external and your skills and knowledge will be adapted over time to increase your personal skills portfolio to include installations and repairs of various services such as Networking, Broadband and IP Hosted Telephony. The ideal person will be confident when using new technology and will be able to adapt this confidence to their job role and be comfortable in a customer dependant business.
This is a great opportunity for an individual to further their interest in Information Communications Technology whilst developing other skills within this continually growing sector. We envisage the position would be best suited to an applicant with previous experience in a technical field environment of IT & Telecoms, but we welcome all applicants with a similar skillset and who can adapt from a similar role and meet our essential requirements.
Key Role and Responsibilities- Site surveys.
- Termination and installation of Cat 5E/6.
- Install, programme and commission IP/VOIP telephone systems.
- Planning and co-ordinating the installation of Telecom associated equipment such as Routers & Switches.
- Train customers on use of systems.
- Maintain and troubleshoot system faults as required on customer sites.
- 1st line support.
- To provide accurate and prompt reporting.
- Liaise with and update other departments.
We are looking for candidates who have the following skills, qualifications, and experience:
- Possess a proven track record with a knowledge of field installation/maintenance of Hosted Telephony solutions.
- Able to work towards and meet tight deadlines.
- Have a flexible approach to the working day.
- Understand moves and changes from Traditional to Hosted Systems.
- Basic networking principles.
- A high attention to detail.
- Previous proven engineering experience within a telecoms engineering environment would be an advantage.
The job will be for 37.5 hours, full-time Monday to Friday with a requirement to be on-call at times and attendance flexibility when customer needs dictate. Additionally, Flexible Working arrangements to suit the candidate will be considered.
Job Type: Full-time, Permanent
Telecom Engineer (Cloud) in Swansea employer: SAECOM
Contact Detail:
SAECOM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telecom Engineer (Cloud) in Swansea
✨Tip Number 1
Get to know the company! Research SAECOM and understand their values and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals, which can boost your chances of landing that Telecom Engineer role.
✨Tip Number 3
Prepare for hands-on assessments! Since the role involves installations and troubleshooting, be ready to demonstrate your technical skills. Brush up on your knowledge of IP/VOIP systems and networking principles to impress during practical tests.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the job!
We think you need these skills to ace Telecom Engineer (Cloud) in Swansea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in telecoms and IT. We want to see how your skills match the job description, so don’t be shy about showcasing your technical know-how!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background makes you a great fit. We love seeing genuine enthusiasm for the position.
Show Off Your Problem-Solving Skills: In your application, mention specific examples where you've tackled challenges in a technical environment. We’re looking for candidates who can adapt and troubleshoot effectively, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at SAECOM
✨Know Your Tech
Brush up on your knowledge of IP/VOIP systems and networking principles. Be ready to discuss your previous experiences with field installations and maintenance, as this will show your confidence in handling the technical aspects of the role.
✨Customer Service Mindset
Since SAECOM values customer service, think of examples where you've gone above and beyond for a client. Prepare to share how you can train customers on new systems and troubleshoot issues effectively.
✨Show Flexibility
The job requires a flexible approach, so be prepared to discuss how you've adapted to changing situations in past roles. Highlight any experience you have with tight deadlines or on-call responsibilities.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s transition to fibre broadband and how it impacts their services. This shows your genuine interest in the role and helps you understand how you can contribute to their goals.