Head of Venue Operations

Head of Venue Operations

Full-Time 42000 - 58000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily operations at Sadler's Wells venues, ensuring a welcoming environment for all.
  • Company: Join Sadler's Wells, a world-leading creative organisation dedicated to inspiring dance.
  • Benefits: Enjoy competitive salary, complimentary tickets, enhanced holiday, and family-friendly policies.
  • Why this job: Be part of an exciting new venue and make a real impact in the arts.
  • Qualifications: Experience in operational management within theatre or arts venues is essential.
  • Other info: We celebrate diversity and encourage applications from underrepresented communities.

The predicted salary is between 42000 - 58000 £ per year.

Permanent, full-time position. Salary £50,000 per annum, plus benefits.

About Sadler's Wells

Sadler's Wells is a world-leading creative organisation dedicated to dance in all its forms. Our mission is to make and share dance that inspires us all. At Sadler’s Wells everyone is welcome.

Would you like to be a part of something new? Are you an Operations professional with a passion for pushing boundaries and excellence? Do you thrive in a fast-paced environment? If so, then this is the role for you!

Role Overview

You will be the key contact for day-to-day running of all Sadler’s Wells venues, with an initial focus on our newest venue, Sadler’s Wells East. You will be responsible for ensuring our buildings are set up and ready to welcome audiences, visitors and colleagues in a safe, secure and appealing way.

You would be required to have a flexible approach to working patterns and will oversee daily operations and logistics, including security, health and safety, environment and sustainability, and venue operations. This role requires an on-site presence and a willingness and availability to work evenings and weekends as required.

Qualities and Experience

  • Significant experience in an operational management position in a theatre / arts / heritage venue.
  • Experience of Duty Management or being a Manager on Duty.
  • Relevant H&S qualification to provide leadership in compliance e.g., IOSH managing safely, NEBOSH general certificate or equivalent.

Benefits

  • Employee Assistance Programme
  • Complimentary tickets and discounts
  • Enhanced holiday and time off in lieu policy
  • Additional pay for parental and family leave subject to eligibility

Application Deadline

We welcome all applications by 11:59pm BST on Sunday 23 November. Interviews will take place week commencing Monday 1 December 2025.

Equal Opportunity

We are committed to building a culturally diverse workforce and actively encourage applications from Black, Asian and those belonging to ethnic groups that are currently underrepresented within the Arts. Applications from d/Deaf and disabled communities and low socio-economic backgrounds are also welcome. As a user of the Disability Confident Scheme, we guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in the Job Pack.

Family Friendly

Sadler’s Wells is a PiPA (Parents and Carers in Performing Arts) Charter Partner, striving towards creating a more family friendly working environment.

Contact

If you would like support or have any queries regarding the format or submission of the application, please contact us on recruitment@sadlerswells.com.

For a list of all our current opportunities, please go to the Sadler’s Wells website vacancies.sadlerswells.com.

Head of Venue Operations employer: Sadler’s Wells

At Sadler's Wells, we pride ourselves on being a world-leading creative organisation that champions diversity and inclusivity in the arts. As the Head of Venue Operations, you will enjoy a supportive work culture that values your contributions, offers generous benefits including complimentary tickets and enhanced holiday policies, and provides ample opportunities for professional growth within a vibrant environment dedicated to inspiring audiences through dance.
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Contact Detail:

Sadler’s Wells Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Venue Operations

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching Sadler's Wells and its venues. Understand their mission and values, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they're about.

Tip Number 3

Practice your pitch! Be ready to explain why you're the perfect fit for the Head of Venue Operations role. Highlight your operational management experience and any relevant qualifications that make you a strong candidate.

Tip Number 4

Don't forget to apply through our website! It's the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team at Sadler's Wells.

We think you need these skills to ace Head of Venue Operations

Operational Management
Health and Safety Compliance
Duty Management
Logistics Management
Security Management
Sustainability Practices
Venue Operations
Flexible Working
Leadership Skills
Communication Skills
Problem-Solving Skills
Team Management
Customer Service Orientation
Event Coordination

Some tips for your application 🫡

Show Your Passion for Dance: When writing your application, let your love for dance shine through! We want to see how your passion aligns with our mission at Sadler's Wells. Share any relevant experiences that highlight your enthusiasm for the arts.

Tailor Your Experience: Make sure to customise your application to reflect your operational management experience in venues similar to ours. We’re looking for specific examples that demonstrate your skills in managing day-to-day operations and ensuring a safe environment.

Highlight Flexibility: Since this role requires a flexible approach, don’t forget to mention your availability for evenings and weekends. We appreciate candidates who are ready to adapt to the dynamic nature of venue operations!

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly. Plus, it gives you a chance to explore more about us and our values!

How to prepare for a job interview at Sadler’s Wells

Know Your Venue Inside Out

Before the interview, make sure you research Sadler's Wells and its venues thoroughly. Understand their mission, recent events, and any unique features of Sadler’s Wells East. This will show your genuine interest and help you connect your experience to their specific needs.

Highlight Relevant Experience

Be ready to discuss your operational management experience in detail. Prepare examples that showcase your skills in health and safety, logistics, and team leadership. Tailor your responses to reflect how your background aligns with the responsibilities of overseeing venue operations.

Demonstrate Flexibility and Passion

Since the role requires a flexible approach, be prepared to talk about your availability for evenings and weekends. Share your enthusiasm for working in a fast-paced environment and how you thrive under pressure, especially in the arts sector.

Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the venue's future plans, team dynamics, or sustainability initiatives. This not only shows your interest but also helps you gauge if the role is the right fit for you.

Head of Venue Operations
Sadler’s Wells
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