At a Glance
- Tasks: Lead our café team, ensuring top-notch service and a motivated crew.
- Company: Join Sadler's Wells, a vibrant hub for arts and culture.
- Benefits: Enjoy employee perks like discounts, enhanced holidays, and support for parents.
- Other info: We celebrate diversity and welcome applications from all backgrounds.
- Why this job: Be part of a growing team and enhance customer experiences in a creative environment.
- Qualifications: Previous café or barista experience and a passion for customer service.
The predicted salary is between 20250 - 24750 £ per year.
We want you to join our Catering & Events team. As the Café Team Leader at Sadler's Wells you will be responsible for supervising our café operations, ensuring we have a motivated, well-trained team to deliver excellent quality standards. You will have previous café and/or barista experience, love working with people, be passionate about customer service and have good communication skills. Working closely with the Duty Catering Managers and Head of Catering, you will have the opportunity to develop the café offer and enhance the customer experience. We opened our fourth venue in east London last year and you will be able to contribute to the growth of the Catering & Events team.
Note: Rota is based on daytime, evenings, weekends and bank holiday working. You must currently hold the right to work in the UK.
We’re a supportive and hardworking team, working on a variety of projects. Sadler’s Wells benefits include:
- Employee Assistance Programme
- Complementary tickets and discounts
- Enhanced holiday and time off in lieu policy
- Additional pay for parental and family leave subject to eligibility
We are committed to building a culturally diverse workforce and actively encourage applications from Black, Asian and those belonging to ethnic groups that are currently underrepresented within the Arts. Applications from d/Deaf and disabled communities and low socio-economic backgrounds are also welcome. As a user of the Disability Confident Scheme, we guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in the Job Pack. Sadler’s Wells also works collaboratively with Parents in Performing Arts (PiPA) in efforts to support parents and carers within the industry.
Cafe Team Leader in London employer: Sadler’s Wells Events
Sadler's Wells is an exceptional employer, offering a vibrant work culture that celebrates creativity and diversity in the arts. As a leader in the dance sector, we provide unique opportunities for professional growth and collaboration with influential stakeholders, all while being part of a mission-driven organisation that values the transformative power of dance. Join us at our new location, Sadler's Wells East, where you can make a meaningful impact in shaping the future of philanthropy within one of the world's most prestigious cultural institutions.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Team Leader in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sadler’s Wells Events. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sadler’s Wells Events
Don't be shy about reaching out to Sadler’s Wells Events directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cafe Team Leader in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sadler’s Wells Events and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sadler’s Wells Events
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
