Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide 1st and 2nd level IT support across multiple sites in South Wales.
- Company: Join a leading city centre organisation in Cardiff with a dynamic IT team.
- Benefits: Enjoy a competitive salary, professional development, and additional paid leave.
- Why this job: Advance your IT skills in a collaborative environment while making a real impact.
- Qualifications: Full UK driver's license, understanding of IT infrastructure, and experience with Microsoft tools required.
- Other info: Apply early as interviews are ongoing; don't miss your chance!
The predicted salary is between 20000 - 35000 £ per year.
Salary: £25,000+ per annum
Location: Onsite 5 days in the Cardiff office
Sadler Recruitment is working in partnership with a leading city centre-based organisation in Cardiff, looking to hire an on-site IT Technician. We are looking for a proactive and enthusiastic individual to work in the IT Department as a 1st level Technician. This role is an exciting opportunity to provide support and help develop the service desk function, infrastructure, reports, and associated setup at several sites across South Wales. This includes networking, telecommunications, Intune, Entra, Azure, Servers, and Active Directory.
The IT Technician will report to the Head of IT, and this person has a proven track record in training and skills development. This role will be a combination of 1st-level and 2nd-level support with the opportunity to advance your skills quickly and work across the full spectrum of IT.
Essential skills- Full UK driver's license and access to a car for travelling to other sites throughout the week.
- Understanding of infrastructure setups.
- Experience with Microsoft Windows, Microsoft Office and Office 365, Azure, Entra and Active Directory.
- Experience in helping with the analysis, set-up and implementation of IT infrastructure and maintenance.
- Good understanding of computer systems (hardware/software) and networks.
- Self-motivated, proactive and hard working.
- Good communication skills, both written and verbal, at all levels.
- Bachelor's Degree in IT or Computer Science (or equivalent) is desirable.
- Previous experience in an ICT Service Desk or IT Support role.
- A collaborative work environment with a small, experienced IT team.
- Opportunities to advance skills in all areas of IT.
- Competitive salary and benefits package, including additional paid leave.
- Professional development and training opportunities.
We will be reviewing applications and interviewing candidates on an ongoing basis, and we encourage you to submit your application early. We reserve the right to close this vacancy once a successful candidate is appointed. We may close this vacancy earlier than the deadline as applications are being reviewed regularly throughout the advertised period, and interviews may take place for suitable candidates.
For immediate consideration, please send your CV today.
IT Support and Systems Technician employer: Sadler Recruitment
Contact Detail:
Sadler Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support and Systems Technician
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Azure, Intune, and Active Directory. Having hands-on experience or even completing relevant online courses can give you a significant edge during interviews.
✨Tip Number 2
Network with current or former employees of the organisation. They can provide valuable insights into the company culture and the specifics of the IT support role, which can help you tailor your approach during the interview.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully resolved IT issues. Being able to articulate your problem-solving process will demonstrate your capability and readiness for the role.
✨Tip Number 4
Show enthusiasm for continuous learning and professional development. Mention any relevant certifications or training you are pursuing, as this aligns with the company's focus on skill advancement.
We think you need these skills to ace IT Support and Systems Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. Emphasise your knowledge of Microsoft Windows, Office 365, Azure, and Active Directory, as well as any previous IT support roles.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific projects or experiences that demonstrate your proactive approach and problem-solving skills in IT support.
Highlight Communication Skills: Since good communication is essential for this role, provide examples in your application that illustrate your ability to communicate effectively with both technical and non-technical stakeholders.
Showcase Your Motivation: In your application, express your eagerness to learn and grow within the IT field. Mention how you plan to take advantage of the professional development opportunities offered by the company.
How to prepare for a job interview at Sadler Recruitment
✨Showcase Your Technical Skills
Make sure to highlight your experience with Microsoft Windows, Office 365, Azure, and Active Directory during the interview. Be prepared to discuss specific examples of how you've used these technologies in previous roles.
✨Demonstrate Problem-Solving Abilities
As an IT Support Technician, you'll face various challenges. Prepare to share instances where you've successfully resolved technical issues or improved processes. This will show your proactive approach and problem-solving skills.
✨Communicate Clearly
Good communication is key in IT support. Practice explaining complex technical concepts in simple terms. This will demonstrate your ability to communicate effectively with both technical and non-technical staff.
✨Research the Company
Familiarise yourself with the organisation's IT infrastructure and any recent projects or initiatives. Showing that you understand their operations will help you stand out as a candidate who is genuinely interested in the role.
