At a Glance
- Tasks: Join a dynamic team to enhance data reporting and integrity in a complex case management system.
- Company: Public Services Ombudsman for Wales, committed to meaningful work and professional growth.
- Benefits: Enjoy a competitive salary, generous leave, flexible hours, and a strong pension scheme.
- Other info: Great opportunity for career progression with a focus on automation and innovative data solutions.
- Why this job: Develop modern data skills while making a real impact in a supportive environment.
- Qualifications: Strong analytical skills, Excel expertise, and knowledge of SQL and BI tools required.
The predicted salary is between 33144 - 34434 € per year.
The Public Services Ombudsman for Wales in Bridgend is looking to recruit a Data Officer to join a busy operational team supporting 80 staff, the majority of whom are caseworkers. This is a role with genuine progression, starting in a hands-on reporting and data quality capacity today, with a clear roadmap toward a modern data stack (SQL, Power BI, Azure Data Lake, Power Automate and Copilot).
The role
- You'll be the go-to person for reporting and data integrity across a large and complex case management system (100+ tables, 7GB of data).
- Building, maintaining and improving reports - moving the team away from Excel generated outputs toward more flexible, insight-driven reporting.
- Working extensively in Excel (VLOOKUPs, IF statements, reconciliation, QA).
- Testing how data flows through the system, tracing cause and effect, identifying where data breaks down and documenting findings.
- Supporting communications teams with open-source information outputs.
- Producing clear documentation to support governance and continuity.
The potential future of this role
- The organisation is investing in its data capability, and this role will grow with it.
- Power BI dashboard development and trend analysis.
- SQL, raw CSV and Azure Data Lake work.
- Automation through Power Automate, low-code tools and Copilot.
Essential
- Strong Analytical skills: a strong ability to interpret complex datasets and turn them into actionable insights.
- Strong MS Office skills, specifically Excel.
- Strong knowledge of SQL query language and SQL data structures.
- Confident with BI tools such as PowerBI, SSRS or similar tools.
- An ability to think logically and to demonstrate good problem-solving skills.
- A good understanding of information security and Cyber awareness.
Desirable
- Experience using Power Automate or other low-code tools.
- Familiarity with Automation and AI principles.
- Experience using Microsoft CoPilot.
- Experience working with case management systems.
Renumeration
- Salary: £33,144 - £34,434 (pay award pending).
- Pension: Civil Service pension scheme.
- Holiday: 32 days + bank holidays.
- Hours: 37 per week, full flexitime (1.5 flexi days available per month).
- Location: Bridgend - 1-2 days in office, otherwise fully flexible.
- Health cash plan.
This will suit someone who values stability, balance and meaningful work, perhaps stepping out of a fast-paced private sector role, or an analyst ready to take on more ownership in a supportive environment. The total package (pension, leave, flex) is genuinely strong, and you'll have a clear runway to develop modern data skills on the job.
Data Officer employer: Sadler Recruitment Ltd
The Public Services Ombudsman for Wales offers a supportive and flexible work environment in Bridgend, ideal for those seeking stability and meaningful employment. With a strong focus on employee growth, the role of Data Officer provides a clear pathway to develop modern data skills while enjoying generous benefits such as a Civil Service pension, 32 days of holiday, and flexible working arrangements. Join a dedicated team where your contributions will directly impact the quality of public services.
StudySmarter Expert Advice🤫
We think this is how you could land Data Officer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your analytical skills. Use examples from your past experiences to demonstrate how you've tackled complex datasets and turned them into actionable insights.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with SQL, Power BI, and Excel functions like VLOOKUPs and IF statements. Being able to discuss these tools confidently can really set you apart during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Data Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Data Officer role. Highlight your analytical skills and experience with SQL, Power BI, and Excel, as these are key for us. Show how your background aligns with the job description!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past work where you’ve successfully interpreted complex datasets or improved reporting processes. We love seeing real-world applications of your abilities.
Keep It Clear and Concise:When writing your application, clarity is key. Avoid jargon and keep your language straightforward. We want to see your personality shine through, but also ensure that your points are easy to understand.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our team!
How to prepare for a job interview at Sadler Recruitment Ltd
✨Know Your Data Tools
Familiarise yourself with SQL, Power BI, and Excel before the interview. Be ready to discuss how you've used these tools in past roles, especially focusing on any complex datasets you've worked with. This will show your technical prowess and readiness for the role.
✨Showcase Analytical Skills
Prepare examples that highlight your analytical skills. Think of situations where you interpreted data to drive decisions or improve processes. Being able to articulate these experiences will demonstrate your capability to turn complex data into actionable insights.
✨Understand the Organisation's Needs
Research the Public Services Ombudsman for Wales and understand their mission and how data plays a role in their operations. Tailor your responses to show how your skills can directly support their goals, particularly in enhancing data integrity and reporting.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, future projects involving data automation, and how they envision the role evolving. This not only shows your interest but also helps you gauge if the organisation aligns with your career aspirations.
