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- Tasks: Become the data guru, ensuring integrity and insightful reporting for a busy team.
- Company: Join the Public Services Ombudsman for Wales, committed to meaningful work and community impact.
- Benefits: Enjoy a competitive salary, generous holiday, flexible hours, and a solid pension scheme.
- Other info: Flexible hybrid working with excellent career progression opportunities.
- Why this job: Grow your data skills in a supportive environment while making a real difference.
- Qualifications: Strong analytical skills, Excel expertise, and knowledge of SQL and BI tools required.
The predicted salary is between 33144 - 34434 £ per year.
The Public Services Ombudsman for Wales in Bridgend is looking to recruit a Data Officer to join a busy operational team supporting 80 staff, the majority of whom are caseworkers. This is a role with genuine progression, starting in a hands-on reporting and data quality capacity today, with a clear roadmap toward a modern data stack (SQL, Power BI, Azure Data Lake, Power Automate and Copilot).
The role:
- You'll be the go-to person for reporting and data integrity across a large and complex case management system (100+ tables, 7GB of data).
- Building, maintaining and improving reports - moving the team away from Excel generated outputs toward more flexible, insight-driven reporting.
- Working extensively in Excel (VLOOKUPs, IF statements, reconciliation, QA).
- Testing how data flows through the system, tracing cause and effect, identifying where data breaks down and documenting findings.
- Supporting communications teams with open-source information outputs.
- Producing clear documentation to support governance and continuity.
The potential future of this role:
- The organisation is investing in its data capability, and this role will grow with it.
- Power BI dashboard development and trend analysis.
- SQL, raw CSV and Azure Data Lake work.
- Automation through Power Automate, low-code tools and Copilot.
Essential:
- Strong Analytical skills: a strong ability to interpret complex datasets and turn them into actionable insights.
- Strong MS Office skills, specifically Excel.
- Strong knowledge of SQL query language and SQL data structures.
- Confident with BI tools such as PowerBI, SSRS or similar tools.
- An ability to think logically and to demonstrate good problem-solving skills.
- A good understanding of information security and Cyber awareness.
Desirable:
- Experience using Power Automate or other low-code tools.
- Familiarity with Automation and AI principles.
- Experience using Microsoft CoPilot.
- Experience working with case management systems.
Renumeration:
- Salary: £33,144 – £34,434 (pay award pending).
- Pension: Civil Service pension scheme.
- Holiday: 32 days + bank holidays.
- Hours: 37 per week, full flexitime (1.5 flexi days available per month).
- Location: Bridgend — 1–2 days in office, otherwise fully flexible.
- Health cash plan.
This will suit someone who values stability, balance and meaningful work, perhaps stepping out of a fast-paced private sector role, or an analyst ready to take on more ownership in a supportive environment. The total package (pension, leave, flex) is genuinely strong, and you'll have a clear runway to develop modern data skills on the job.
Data Officer in Bridgend employer: Sadler Recruitment Ltd
Contact Detail:
Sadler Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Officer in Bridgend
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the Public Services Ombudsman for Wales on LinkedIn. A friendly chat can give us insider info about the team and the role, plus it shows your genuine interest.
✨Tip Number 2
Prepare for the interview by brushing up on your SQL and Power BI skills. We want to be ready to showcase our analytical prowess and problem-solving abilities with real examples from past experiences.
✨Tip Number 3
Don’t forget to highlight your Excel skills during the interview! We should be ready to discuss how we've used VLOOKUPs and IF statements in previous roles to solve complex data issues.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our CV and cover letter to match the job description perfectly.
We think you need these skills to ace Data Officer in Bridgend
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Data Officer role. Highlight your analytical skills, MS Office expertise, and any experience with SQL or BI tools. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about data and how your background aligns with our mission. Be sure to mention your problem-solving skills and any relevant projects you've worked on.
Showcase Your Technical Skills: Since this role involves working with complex datasets and tools like Power BI and SQL, make sure to include specific examples of your technical skills. We love seeing how you've used these tools in real-world scenarios to drive insights.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Sadler Recruitment Ltd
✨Know Your Data Tools
Familiarise yourself with the tools mentioned in the job description, like SQL and Power BI. Be ready to discuss your experience with these tools and how you've used them to derive insights from data.
✨Showcase Your Analytical Skills
Prepare examples of how you've interpreted complex datasets in the past. Think about specific challenges you faced and how your analytical skills helped you solve them. This will demonstrate your capability to handle the role's requirements.
✨Excel is Key
Since strong MS Office skills, especially in Excel, are essential, brush up on your Excel knowledge. Be prepared to discuss functions like VLOOKUPs and IF statements, and maybe even share a quick example of how you've used them effectively.
✨Understand the Organisation's Goals
Research the Public Services Ombudsman for Wales and understand their mission. Being able to articulate how your role as a Data Officer can contribute to their goals will show that you're genuinely interested and invested in the position.