At a Glance
- Tasks: Coordinate logistics for UK cycling holidays, managing bookings and supplier relationships.
- Company: Join Saddle Skedaddle, a passionate community inspiring travel by bike for nearly 30 years.
- Benefits: Enjoy a paid staff trip, discounts on trips, flexible working, and a fun office environment.
- Other info: Embrace diversity and individuality in a supportive workplace culture.
- Why this job: Be part of a dynamic team that values adventure, customer service, and personal growth.
- Qualifications: Attention to detail, organisational skills, and a passion for travel or cycling are essential.
The predicted salary is between 28800 - 42000 £ per year.
Direct message the job poster from Saddle Skedaddle
UK Operations Coordinator
Location: Newcastle upon Tyne or Penrith, Cumbria
Hours: Mon to Fri 09:00 to 17:30
Contract: Full time
“Operations is a really rewarding team to be a part of. Working hard in the background to resource our UK trips, from accommodation and restaurants to guide teams, bikes and vehicles, we’re key part of the excellent customer feedback and repeat business we receive at Skedaddle. I’ve been working with Skedaddle for over 8 years now and I still thoroughly enjoy working here. We have an amazing UK team, all passionate about cycling and travel, and each with their own strengths playing a key role in our success.” Dan Eggleton, UK General Manager
Our business...
For almost 30 years we have had one simple mission: to inspire as many people as possible to travel by bike. We believe there's no better way to really experience a place, its people and its culture.
From our offices in the UK, Spain and Italy, to our guides and partners across five continents, we are one caring and passionate community built on enthusiasm, support and of course, having fun! We are looking for active people who want to make an impact in a growing business, delivering an excellent service and fantastic products you can be proud of.
Like all the best bike rides, the journey at Skedaddle can be fast paced and challenging, with changing scenery rewarding you with a sense of satisfaction and a smile on your face. If we sound like your kind of peloton get in touch.
Our role...
Reporting to our UK General Manager and working closely with our passionate and experienced dedicated UK team; this role is vital to the growth and development of our business in the UK. You will be working with key partners and suppliers to arrange important elements of our holidays, managing costs and payments, liaising with our Customer Experience team, and organising other logistics within the Operations team.
Responsibilities will include...
- Carrying out operational admin and playing a key role in organising the logistical operations of UK activities and UK based holidays
- Processing and managing accommodation reservations
- Booking suppliers, building and maintaining key business relationships
- Making payments and managing supplier invoices
- Monitoring trip costs and keeping accurate records, contributing to holiday pricing
- Implementing the Operations Tools in organising and finalising UK holidays
- Assisting in the effective management of resources for UK holidays
- Maintaining holiday operational information for designated UK holidays
- Liaising with the Customer Experience team to respond to customer bookings, requests and enquiries
- Ensuring efficient and safe operation of UK based holidays
- Continuous improvement of and adherence to clear operating SOPs for UK operations
- Contribute to Skedaddle best practices and projects as necessary
- Supporting UK logistics for other tour operators as necessary
- Assisting the UK General Manager & Operations team in their activities
You will have...
- Great attention to detail working with a high volume of tasks
- An organised, consistent approach - adept at prioritising and multi-tasking across many trips and activities
- A background in operations and/or administration that aims to provide an excellent customer experience
- The ability to work well within an entrepreneurial team and also complete solo tasks and goals
- A focus on consistently delivering the exceptional customer service standards synonymous with the overall Skedaddle brand/business
- A highly self-motivated and achievement orientated approach
- Positive, constructive and approachable stance and ability to carry out tasks with fairness and integrity
- A keen interest in travel, adventure and/or cycling
What we can offer you...
- One fully paid staff trip a year to experience a Skedaddle holiday
- 20% discount off further trips, including for your close friends and family
- Opportunities for flexible working
- Training and development to support your personal growth
- Discount off food and drink at our onsite café, The Cycle Hub
- Access to company bikes
- Discounts on bikes, parts, accessories and kit
- Informal office environment with bike storage, staff kitchen, hot drinks, shower, casual dress and the best view in Newcastle!
- 23 days holiday per year plus Bank Holidays
- Annual salary reviews
- Company pension scheme
- Enhanced maternity, paternity and parental leave
As a global company we know the value of embracing a wide range of cultures, viewpoints and experiences. Building an inclusive team that embraces individuality allows everyone to be themselves, be happier and do better work so we welcome diversity in all its forms.
Interested?
If so, then please send a CV and covering letter to dan.eggleton@skedaddle.com or call 0191 432 5133 for a confidential chat with one of our fabulous team!
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Management and Manufacturing
#J-18808-Ljbffr
Operations Coordinator in Newcastle upon Tyne employer: Saddle Skedaddle
Saddle Skedaddle is an exceptional employer, offering a vibrant work culture in Newcastle upon Tyne or Penrith, Cumbria, where passion for cycling and travel thrives. Employees enjoy unique benefits such as a fully paid staff trip each year, flexible working opportunities, and a supportive environment that fosters personal growth and inclusivity. With a focus on delivering outstanding customer experiences, Skedaddle provides a rewarding career path for those looking to make a meaningful impact in the adventure travel industry.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator in Newcastle upon Tyne
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Saddle Skedaddle and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Saddle Skedaddle!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Saddle Skedaddle keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Coordinator in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Saddle Skedaddle:This is your chance to really connect with the team at Saddle Skedaddle. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Saddle Skedaddle
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Saddle Skedaddle.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Saddle Skedaddle that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Saddle Skedaddle. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
