At a Glance
- Tasks: Lead client journeys and enhance experiences through coaching and collaboration.
- Company: Global strategy consulting firm with a focus on client success.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a focus on teamwork and innovation.
- Why this job: Make a real difference in client experiences and drive programmatic success.
- Qualifications: Proven customer success experience and strong relationship management skills.
The predicted salary is between 60000 - 75000 £ per year.
Sabre BTS, a global strategy implementation consulting firm, is seeking a Customer Experience Manager (Cx M) to oversee the entire client journey within the CPOC model.
The role focuses on deploying coaching journeys and improving key performance indicators.
As a Cx M, you will collaborate with various teams to enhance client experiences and achieve programmatic success.
Candidates should have proven customer success experience and a strong commercial focus, complemented by excellent relationship management skills.
This position offers a hybrid working model, with a requirement of 60% in-office presence.
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We think you need these skills to ace Client Experience & Growth Manager — Coaching Platform in London
Customer Success Experience
Client Journey Management
Coaching Deployment
Key Performance Indicator Improvement
Relationship Management Skills
Commercial Focus
Collaboration Skills
