Student Support Area Co-ordinator in Grantham

Sable International offers innovative professional services to international citizens. We create tailor-made solutions to meet the accounting, wealth, financial, currency and nationality needs of our clients. We pride ourselves on providing solutions that suit our clients’ unique individual circumstances; our employees are key in achieving this goal.

The staff in our Cape Town, Durban, London, Melbourne, and Portugal offices are passionate about their areas of expertise and take pride in helping our clients achieve their goals. As a result, we have an energised and fun company culture, something that sets us apart from other professional services firms.

Sable Guardians (formerly College Guardians) founded in 2010, provides educational guardianship services to international students attending boarding schools, colleges, and universities across the UK. We are accredited by AEGIS (Association for the Education and Guardianship of International Students) and certified by the BSA. Sable Guardians offer a range of guardianship packages including host family sourcing and management, disbursement administration, parent meeting attendance, and ongoing guidance to students during their time studying in the UK.

Due to continued growth, we require Student Support Area Co-ordinators based in Grantham, Bury St Edmunds and Maidstone. You will be working remotely but as part of the wider Sable Guardian team ensuring that service delivery standards and SLAs are consistently met. This is a flexible, part-time position suited to someone who enjoys autonomy, relationship-building, and supporting young people in an educational environment.

You’re Perfect For This Position If You:

• Hold a good general education and have experience in administrative and/or customer-facing roles.
• Are highly organised and able to manage multiple tasks, competing priorities, and your own workload in a fast-paced environment.
• Communicate clearly, confidently, and professionally with parents, students, schools, host families, and colleagues across different time zones.
• Are self-motivated, proactive, reliable, and able to work independently while also contributing effectively as part of a supportive team.
• Remain calm and effective under pressure, with a problem-solving mindset and attention to detail.
• Have strong IT skills, including Microsoft Word, Excel, and database systems.
• Are flexible and willing to work evenings, weekends, and around school-term schedules.
• Are professional, empathetic, adaptable, and genuinely interested in supporting children and young adults studying abroad.

Extra Points If You Have:

• Experience in the education sector or familiarity with UK boarding schools.
• Experience working with children or young adults.
• Experience in an administrative and/or customer-facing role.
• Knowledge of a second language.

Your Role And Responsibilities:

• Arranging and conducting visits with students at schools, colleges, and universities, ensuring the Guardianship Manager is informed and SLAs are met.
• Maintaining appropriate communication with parents, schools, and college staff.
• Actively working with school admissions teams to promote Sable Guardians and support new student recruitment.
• Attending parent meetings where parents are unable to travel from overseas.
• Providing cover support when required, as agreed with the Guardianship Manager.
• Coordinating host family recruitment within the region, including supporting local marketing efforts.
• Ensuring host family placements and student transport arrangements are managed efficiently where required.
• Working collaboratively with other members of the Sable Guardians team to ensure high service standards.
• Supporting the ongoing management and development of the CRM system.

General Requirements:

• All employees are required to comply with the Health and Safety at Work Act 1974 and related regulations, taking reasonable care for their own safety and that of others.
• Cooperate with the organisation to ensure compliance with health and safety obligations.
• Sable Guardians is committed to safeguarding and promoting the welfare of children. All employees must share this commitment and adhere to safeguarding legislation, including the Children Act 2004 (as amended) and Keeping Children Safe in Education (2025). Appropriate safeguarding training will be provided and is mandatory.
• A mobile phone and laptop computer will be provided.
• Mileage for travel between the post holder’s home and schools, colleges, or universities will be reimbursed in line with company policy.

Please note: This is a part-time role with hours varying depending on the geographical area and number of students supported. Hours are predominantly worked during school term time, although flexibility is essential due to fluctuating demands. Evening and weekend work may be required. Additional hours may be required from time to time and must be agreed in advance with the Guardianship Manager. Approved additional hours will be paid on an overtime basis.