At a Glance
- Tasks: Support customers with inquiries and ensure smooth order processing from start to finish.
- Company: Join Sabert Corporation, a leader in sustainable food packaging solutions.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Exciting role with a focus on customer satisfaction and operational excellence.
- Why this job: Be part of a team that enhances product presentation while promoting sustainability.
- Qualifications: Fluent in English and German, with customer service experience and MS Office skills.
The predicted salary is between 30000 - 40000 £ per year.
Sabert Corporation UK is a leading player in the manufacturing of high-quality food packaging, disposable tableware, and sustainable solutions. With over 40 years of expertise, we develop innovative products that combine performance, aesthetics, and environmental responsibility. Together, we enhance the presentation of our customers’ products while building a more sustainable future.
The Customer Care position is an integral part of the Supply Chain Department, whose mission is to deliver a high level of customer satisfaction through the optimal coordination of logistics resources, production planning, and product procurement. The role plays a key part in ensuring professional, responsive customer service while maintaining strict control over costs and inventory across the entire supply chain.
By acting as a central interface between customers and internal operations, this position directly supports efficiency, reliability, and service excellence throughout the end-to-end chain.
- You supervise and optimize the entire order cycle, from receipt to delivery providing support on invoicing and payment matters solely in the event of discrepancies or issues.
- You are proactive in providing accurate and relevant information to customers, particularly regarding products, and responsive in handling complaints to resolve issues quickly.
- You master the pricing structure and its implications to respond effectively to customer requests and ensure that prices are always aligned with commercial negotiations.
- You ensure that customer information is kept up to date in SAP to guarantee reliable data management.
- You are proficient in MS Office; you have a bachelor's degree or at least 2 years’ experience in a similar position.
- You are proficient in managing all tasks related to Customer Care Representative.
- You have the ability to strike the right balance between customer satisfaction and service costs.
- You have the ability to learn in depth about all the company's products, services and policies.
Client Services Representative | English & German in Luton employer: Sabert Corporation Europe
At Sabert Corporation UK, we pride ourselves on being an exceptional employer that values innovation, sustainability, and employee development. Our collaborative work culture fosters a supportive environment where you can thrive in your role as a Client Services Representative, with ample opportunities for growth and learning. Located in a dynamic industry, we offer competitive benefits and a commitment to enhancing both customer satisfaction and your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Representative | English & German in Luton
✨Tip Number 1
Get to know the company inside out! Research Sabert Corporation's products and values so you can speak confidently about how you can contribute to their mission of enhancing customer satisfaction and sustainability.
✨Tip Number 2
Practice your communication skills! As a Client Services Representative, you'll need to be responsive and professional. Role-play common customer scenarios with a friend to sharpen your problem-solving and complaint-handling abilities.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights into the company culture and expectations. This could give you an edge in your interview by showing your genuine interest.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team at Sabert Corporation.
We think you need these skills to ace Client Services Representative | English & German in Luton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Client Services Representative role. Highlight your customer service experience and any relevant qualifications, especially if you’ve worked in logistics or supply chain before.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer care and how your background makes you a perfect fit for Sabert Corporation. Don’t forget to mention your proficiency in both English and German!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've handled customer complaints or resolved issues in the past. This will show us that you can be proactive and responsive, which is key for this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Sabert!
How to prepare for a job interview at Sabert Corporation Europe
✨Know Your Stuff
Make sure you’re well-versed in Sabert Corporation's products and services. Familiarise yourself with their food packaging solutions and sustainability efforts. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve successfully handled customer complaints or provided exceptional service. Highlight how you balanced customer satisfaction with cost efficiency, as this is crucial for the role.
✨Master the Tech
Brush up on your SAP and MS Office skills before the interview. Being able to discuss how you’ve used these tools in previous roles can set you apart and demonstrate your readiness for the position.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s approach to customer care and how they measure success in this role. This shows that you’re not just interested in the job, but also in contributing to the company's goals.
