Director, Customer Account Manager in London

Director, Customer Account Manager in London

London Temporary 60000 - 80000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead client relationships and ensure smooth delivery of campaigns.
  • Company: Join the creative powerhouse, Saatchi & Saatchi.
  • Benefits: Gain valuable experience in a fast-paced environment on a short-term contract.
  • Other info: Start immediately and thrive in a dynamic team.
  • Why this job: Make an immediate impact and develop your leadership skills.
  • Qualifications: Proven agency experience and strong project management skills.

The predicted salary is between 60000 - 80000 £ per year.

We are hiring an Account Director to join Saatchi & Saatchi on a 2-month fixed-term contract, available to start immediately. This is a brilliant opportunity to step into a fast-moving client environment, providing leadership, clarity, and momentum across key projects. You’ll be trusted to bring teams together, maintain strong client relationships, and ensure delivery remains on track from day one. If you’re confident navigating complexity and thrive on making an immediate impact, this role is for you.

What you’ll be doing:

  • Lead day-to-day client relationships, providing clear, strategic counsel and maintaining strong, trusted partnerships.
  • Drive the smooth delivery of campaigns and projects, ensuring timelines, budgets, and quality standards are met.
  • Align internal creative, strategy, and production teams to deliver cohesive and effective work.
  • Take ownership of project planning, managing priorities and adapting quickly to evolving client needs.
  • Provide direction and support to account team members, fostering collaboration and accountability.
  • Identify potential risks early and proactively implement solutions to keep delivery on track.
  • Champion high standards across all outputs, ensuring work reflects both the agency’s and client’s expectations.

Skills we’re looking for:

  • Proven experience operating at Account Director level within an agency environment.
  • Ability to quickly build credibility with clients and internal teams.
  • Strong organisational and project management skills, with the ability to prioritise effectively.
  • Clear, confident communication style, both written and verbal.
  • Experience managing integrated campaigns across multiple channels.
  • Solutions-focused mindset, with the ability to navigate ambiguity and change.
  • Availability to start immediately and commit to the full 2-month contract.

Director, Customer Account Manager in London employer: Saatchi & Saatchi

Saatchi & Saatchi is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those looking to make a significant impact in a fast-paced environment. With a commitment to employee growth and development, team members are encouraged to take ownership of their projects while benefiting from strong mentorship and support. Located in a vibrant area, the agency offers unique opportunities to engage with diverse clients and innovative campaigns, making it an ideal place for ambitious professionals seeking meaningful and rewarding employment.

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Contact Details:

Saatchi & Saatchi Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Director, Customer Account Manager in London

Dive into Local Events

Get involved with local marketing and communications events! These are great places to meet people from the industry, learn about temporary roles, and even uncover hidden job leads. Check out local networking events or marketing conferences that might be happening in your area.

Show Off Your Work

Create a standout digital portfolio showcasing your previous campaigns, writing samples, or projects. Share this on social media and professional groups relevant to marketing-communications. This public visibility can often attract interest from potential employers, especially for those temporary gigs!

Utilise Online Job Boards

Focus on job boards specific to marketing and communications. Sites like MarketingJobs.com or even LinkedIn can have temp roles that aren’t always advertised on the usual job sites. Keep your eyes peeled and apply through our website—temp roles can come up unexpectedly, and you want to be first in line!

Tap into Your Uni's Resources

If you're still at university, don't forget to lean on your career services for temporary marketing roles. They often have connections to firms looking for interns or temporary staff who can jump in at short notice. Plus, networking with your professors can lead to some valuable opportunities—always worth a chat!

We think you need these skills to ace Director, Customer Account Manager in London

Client Relationship Management
Project Management
Strategic Counsel
Campaign Management
Organisational Skills
Communication Skills
Team Leadership

Some tips for your application 🫡

Highlight Your Experience with Campaigns:In marketing-communications, it’s all about showcasing your ability to create impactful campaigns. Make sure to include any relevant projects you’ve worked on in your CV, detailing your role, the strategies used, and the results achieved. We're looking for candidates who can demonstrate their creativity and analytical skills!

Tailor Your Writing Samples:For a temporary role, we want to see your versatility and adaptability in communication. Include a couple of writing samples that align with our brand voice or reflect your ability to engage various audiences. This gives us a taste of what you can bring to the team at Saatchi & Saatchi from day one!

Show Off Your Digital Savvy:Digital marketing is a big part of marketing-communications, so make sure your application reflects your understanding of social media, SEO, and content marketing. Feel free to throw in any certificates you've earned in these areas—it shows your initiative and dedication to learning the latest trends!

Express Your Enthusiasm for the Short-Term Role:In your cover letter, focus on why you’re interested in this temporary position at Saatchi & Saatchi specifically. Share what you hope to learn during your time with us and how you can contribute to our ongoing projects. We're all about passion and potential, so let that shine through!

How to prepare for a job interview at Saatchi & Saatchi

Showcase Your Creative Portfolio

As a candidate for a temporary marketing-communications role at Saatchi & Saatchi, your portfolio will speak volumes. Bring along samples of your best work—think campaigns you've managed, social media content, and any visuals. Be ready to talk through your creative process and the impact your work had on previous projects.

Understand the Latest Trends

We know the marketing-communications field moves at lightning speed. Make sure you brush up on the latest trends—such as digital storytelling or the effectiveness of influencer partnerships. Being able to discuss these trends during your interview will show Saatchi & Saatchi you're not just up-to-date but also eager to innovate.

Highlight Your Adaptability

Since this is a temporary position, emphasise your ability to adapt quickly and work on short timelines. Share examples from your past where you had to pivot a strategy or campaign swiftly to meet changing demands. This will reassure Saatchi & Saatchi that you’re ready to hit the ground running.

Ready Your Communication Strategy

Be prepared for questions that assess your communication skills. You might get asked to pitch a marketing idea on the spot or create a quick content plan. This is your chance to shine and show how your unique perspective can solve problems for Saatchi & Saatchi, so think on your feet and don't hesitate to showcase your creativity!