Account Manager in London

OverviewSaatchi & Saatchi Wellness is looking for an Account Manager to join our team. As an agency, we work with people we believe in to make work the world can believe in, combining scientific rigour with creative magic to help professionals in the health and wellness space achieve fame for their brands and themselves. That’s the what, but the how is guided by four defining principles – curious, creative, discerning, brave. These are the values we look for and nurture in others and ourselves, underpinning as they do a culture of collaborative entrepreneurialism that drives high-performance.

Responsibilities

Own day-to-day management of a portfolio of healthcare accounts – delivering innovative, effective ideas and ensuring accurate, timely delivery of creative work that drives commercial success for both client and agency.

Partner with a Project Manager to deliver work on time, on budget and on scope; lead client meetings; own client deliverables; contribute to tactical planning and the creative process aligned to strategy.

Growth mindset: Spot opportunities to cross‐sell/upsell and proactively add value.

Project & resourcing: Understand resource planning and collaborate on resourcing requirements.

Commercial & finance: Agree budgets/scope/timelines; oversee POs/ITIs/invoicing/SOW reconciliation; manage fee + OOP trackers; keep billing on track via timely timesheets.

Relationships: Own day-to-day client relationships; manage stakeholders at all levels; anticipate risk and elevate appropriately.

Ways of working: Follow agency processes and help drive continuous improvement.

Leadership: Mentor/line‐manage Account Executives (where appropriate) and lead virtual teams to deliver.

Data & GDPR: Understand GDPR, flag risks early, and ensure data policies are reflected in SOW/contract.

Comms: Clear, confident communicator—comfortable with constructive challenge and owning project update meetings.

Qualifications

Experience working within healthcare advertising and within an agency environment.

Experience delivering change management programmes.

Strong relationship + stakeholder management across geographies and organisational levels.

Confident across the full project lifecycle with strong commercial & budget management.

Ability to identify growth opportunities and continuous improvement through evidence‐backed decisions.

Excellent knowledge of marketing principles & integrated communications.

Additional InformationThe team works 4 days a week from our office, and 1 day from home.

BenefitsSaatchi & Saatchi Wellness offers fantastic benefits to all employees, including Pension, Life Assurance, Private Medical, Reflection Days, Shared Parental Leave, as well as other initiatives.

Equal Opportunity EmployerAt Saatchi & Saatchi Wellness, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic. We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs – for example, related to disability, neurodivergence, or a health condition – please let us know. Sharing this information will never impact your application. Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change – building a culture where everyone feels seen, respected, and genuinely included.

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