Delivery Lead

The Engineering & Delivery Lead has end-to-end view and ownership of the products within their domain, primarily responsible for product increments development, delivery and support. The incumbent provides overall direction and guidance to software engineering managers, software engineers, quality assurance engineers and business systems analysts. She/he drives software development across multiple teams and phases to ensure execution of project work plans. Determines department priorities and ensures software development & data management objectives are met.

Key Responsibilities

• Ownership of the strategic vision and roadmap for all Product(s) within their domain.
• Captures and prioritises market and environmental trends, business strategies and objectives, and identifies the business benefits of alternative strategies.
• Establishes the contribution that technology can make to business objectives, conducting feasibility studies, producing high-level business models, and preparing business cases.
• Ensures compliance between business strategies, enterprise transformation activities and technology directions, setting strategies, policies, standards and practices.
• Responsible for effective and timely development of new and/or enhanced systems/technologies.
• Monitors all aspects of the Software Development Lifecycle and Production Support service levels. Ensures high level technical support is provided.
• Works closely with customers, other IT managers, and management to identify and maximize opportunities to use technology to improve business processes.
• Prepares business cases, including financial analyses of potential new technologies/systems/applications. Evaluates based on company strategic needs and resource availability.
• Oversees business analysis, development work and quality assurance of projects for assigned systems/technologies.
• Collaborates effectively at all levels to prepare strategic plans. Ensures system requests tie into objectives of the company strategy map and budgets.
• Contributes to the development of information technology development standards, policies, processes and procedures to ensure consistent compatibility and integration throughout the company.
• Continuously reviews the technology needs of supported business functions/processes relative to new technological developments and trends. Keeps abreast of the industry and emerging technology.
• Participates in vendor/strategic partner evaluations and monitors the relationship on an ongoing basis.
• Prepares/manages department budget: P&L forecasting, operational/capital expenditures, contract negotiations and invoice processing.
• Leads and manages team to accomplish objectives through effective recruitment & selection, training & development, performance management and rewards & recognition.

Role Requirements

Skills / Competencies

• Broad knowledge of software development techniques, processes, methods and best practices. Proficiency with various programming languages.
• Knowledge of application test automation products, processes, and best practices.
• Thorough knowledge of all assigned Systems, applications, technologies.
• Proven experience and strong understanding of Agile development and conventional method and its application to company technology needs.
• High level knowledge/expertise in databases development, implementation, and maintenance of large-scale business applications.
• Strong strategic decision making & long-term planning abilities to manage resources and develop efficient and effective solutions to diverse and complex business problems.
• Excellent communication and interpersonal skills to effectively lead and motivate team.
• Excellent interpersonal, communication, presentation & consultative skills for effective collaboration with senior management.
• Good general business acumen.
• Thorough knowledge of databases technologies, both relational (such as Oracle, SQL Server and PostgreSQL) and non-relational database technologies such as Memcached, MongoDB and Redis.
• Experience with Insurance / Reinsurance Systems and Data.
• High level knowledge/expertise of Front-end development such as: ReactJS, Webpack, HTML5, CSS, Bootstrap, jQuery, Accessibility and Responsive Layouts UI/UX development experience.

Qualifications & Experience

Required knowledge & skills would typically be acquired through a bachelor’s degree and 10 to 15 years of related experience in software development & architecture design, including project management and business analysis. Significant management experience would typically be required. Prior experience in financial services, specifically insurance would be highly beneficial.