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For Companies At a Glance
- Tasks: Support IT operations and manage projects to ensure smooth delivery.
- Company: Join Saab, a leading defence company blending Swedish and British innovation.
- Benefits: Enjoy opportunities for growth, a healthy work-life balance, and a diverse workplace.
- Why this job: Be part of a dynamic team tackling complex challenges in technology and security.
- Qualifications: Requires an associate's degree or equivalent experience in IT support.
- Other info: National Security Vetting clearance is necessary for this role.
The predicted salary is between 30000 - 42000 £ per year.
Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training.
As part of the global entity Saab AB, Saab UK combines the innovative spirit of a start-up with the resources and expertise of a larger corporation. Globally, Saab employs over 24,000 people, with operations on every continent. Our partnerships with UK customers and industry mean we are able to deliver innovative solutions to complex challenges, anticipating the threats of tomorrow. We invest 23% of our annual revenue into research and development, collaborating with a range of partners including industry and academia.
Saab is a company that offers our employees plenty of opportunities for growth and advancement. We embrace diversity and are committed to providing a workplace where individuals can thrive professionally, paving the way for future progression. We also recognise the need for a healthy work-life balance to ensure our staff have the chance to live a fulfilling life beyond the workplace.
The Role:
We are seeking a highly motivated and organised individual to join our UK IT team as an IT Analyst & PMO. This dual role combines technical expertise with project management skills to ensure smooth IT operations and successful delivery of IT projects. The ideal candidate will possess a strong understanding of IT infrastructure, a passion for problem-solving, and excellent communication and organisational skills.
Key Responsibilities:
- IT Administration
- Provide day-to-day technical support to end-users, troubleshooting hardware and software issues.
- Manage and maintain IT infrastructure, including servers, networks, and workstations.
- Install, configure, and maintain operating systems, software applications, and security systems.
- Monitor system performance and identify areas for improvement.
- Implement and enforce IT policies and procedures.
- Ensure data backup and disaster recovery procedures are in place and tested regularly.
- Assist in the planning, execution, and monitoring of IT projects.
- Develop and maintain project documentation, including project plans, schedules, and reports.
- Track project progress and identify potential risks and issues.
- Coordinate with stakeholders to ensure project deliverables are met on time and within budget.
- Implement project management methodologies and best practices.
- Contribute to the continuous improvement of project management processes.
Skills and Experience:
- Required
- Associate's degree in Computer Science or related field, or equivalent experience.
- 1-2 years of experience in a technical support role.
- Strong understanding of computer hardware, software, and networking concepts.
- Excellent troubleshooting and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong customer service orientation.
- Understanding of mobile technology and OS (i.e. Android, iOS, Windows).
- Experience with specific operating systems (e.g., Windows, macOS, Linux).
- Experience with common IT applications (e.g., Microsoft Office Suite, email clients).
- Knowledge of ITIL framework.
As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to gain it.
IT Analyst - Project Support employer: Saab
Contact Detail:
Saab Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Analyst - Project Support
✨Tip Number 1
Familiarise yourself with the specific technologies and tools mentioned in the job description, such as ITIL framework and various operating systems. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Saab UK on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your problem-solving skills and experiences in technical support roles. Be ready to share specific examples of how you've successfully resolved issues, as this is a key aspect of the IT Analyst position.
✨Tip Number 4
Research Saab's recent projects and initiatives in the defence and technology sectors. Being knowledgeable about their work will allow you to ask informed questions during the interview, showcasing your enthusiasm and commitment to the role.
We think you need these skills to ace IT Analyst - Project Support
Some tips for your application 🫡
Understand the Role: Before applying, make sure you thoroughly understand the responsibilities and requirements of the IT Analyst - Project Support position at Saab. Tailor your application to highlight relevant skills and experiences that align with the job description.
Craft a Strong CV: Your CV should clearly showcase your technical skills, project management experience, and any relevant qualifications. Use bullet points for clarity and ensure it is well-structured. Highlight your problem-solving abilities and customer service orientation, as these are key for this role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific projects or experiences that demonstrate your ability to support IT operations and manage projects effectively. Make sure to convey your understanding of Saab's mission and how you can contribute.
Proofread Your Application: Before submitting your application, take the time to proofread all documents. Check for spelling and grammatical errors, and ensure that all information is accurate and up-to-date. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Saab
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of an IT Analyst in project support. Familiarise yourself with the key tasks such as IT administration and project management methodologies. This will help you articulate how your skills align with the role.
✨Showcase Technical Skills
Be prepared to discuss your technical expertise, especially in areas like IT infrastructure, troubleshooting, and specific operating systems. Highlight any relevant experience you have, particularly in supporting end-users and managing IT systems.
✨Demonstrate Problem-Solving Abilities
Since the role requires strong problem-solving skills, be ready to share examples of past challenges you've faced in a technical support capacity. Explain how you approached these issues and what the outcomes were, showcasing your analytical thinking.
✨Emphasise Communication Skills
Excellent communication is crucial for this position. Prepare to discuss how you've effectively communicated with team members and stakeholders in previous roles. Consider sharing specific instances where your communication skills helped resolve a project issue or improved collaboration.
