At a Glance
- Tasks: Provide technical support for radar systems and train military personnel.
- Company: Join Saab UK, a leader in defence and security innovation.
- Benefits: Competitive salary, career growth, and opportunities for international travel.
- Other info: Dynamic role with extensive training and mentoring opportunities.
- Why this job: Make a real impact in national security while working with advanced technology.
- Qualifications: Interest in radar systems and ability to travel extensively.
The predicted salary is between 30000 - 40000 € per year.
Saab UK is part of Scandinavia’s largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training.
What you will be part of: Saab is a leading defence and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems.
The Role: Following planned expansion, Saab UK is seeking a Field Support Representative to join the Programmes Team within Sensor Systems UK. The successful candidate will be trained to support the UK military’s in-service radar systems in Hampshire and Yorkshire and will deploy internationally in support of the growing Giraffe 1X (G1X) radar fleet. The role involves customer‑facing radar technical support across installation, maintenance, fault‑finding, training, and operational deployments of radar systems in demanding environments.
Key Responsibilities:
- Planned and preventative maintenance of radar systems, including input to maintenance schedules.
- On‑site technical support to UK military personnel operating in‑service radar systems.
- Installation, integration, and verification of radar systems and associated subsystems.
- Support to software loading, configuration, and interfaces with Command and Control systems.
- Fault diagnosis and repair across electrical, electronic, mechanical, hydraulic, cooling, and power systems.
- Support to trials, exercises, and operational deployments in the UK and overseas.
- Training and mentoring end users in operation and basic maintenance of radar systems.
- Support to other business areas including customer support desks, programme delivery, and OEM activities.
- Reporting and administration related to projects, deployments, and training activities.
Qualifications and Skill:
- Background or interest in radar, electronic, or other complex technical systems.
- Ability and willingness to travel extensively, including overseas deployment at short notice.
- Medically and physically able to undertake deployment‑ready training.
- Full UK driving licence.
- Eligible to obtain UK Security Clearance to SC level.
- UK or Swedish citizenship.
- ONC/HNC or equivalent qualification in a relevant technical discipline.
- Multi‑skilled with an electrical or electronic bias.
- Previous military experience.
- Experience delivering technical or instructional training.
- Experience of working on engines and/or motor vehicles, whether through previous employment or as a hobby.
As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to gain it. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Regardless of whether you value cutting edge technology, creativity or an innovative environment, everyone at Saab contributes to keeping people and society safe.
Customer Support Technician (Radars) in Hampshire employer: Saab
Saab UK is an exceptional employer, offering a dynamic work environment where innovation meets purpose in the defence sector. With a strong focus on employee growth and development, we provide extensive training opportunities and the chance to work on cutting-edge radar technology that supports the UK military. Our collaborative culture fosters teamwork and creativity, making Saab a rewarding place to build a meaningful career while contributing to the safety of society.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Support Technician (Radars) in Hampshire
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Saab UK on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your radar systems knowledge. We want to show that we’re not just passionate but also knowledgeable about the tech we’ll be working with.
✨Tip Number 3
Practice common interview questions, especially those related to technical support and customer service. We need to demonstrate our problem-solving skills and ability to work under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows we’re serious about joining the Saab team!
We think you need these skills to ace Customer Support Technician (Radars) in Hampshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Support Technician role. Highlight any relevant experience with radar systems or technical support, and don’t forget to mention your ability to work in demanding environments!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with Saab and how your skills align with the job description. Keep it concise but impactful!
Show Off Your Technical Skills:Since this role involves complex technical systems, be sure to showcase your technical skills and any relevant qualifications. Mention your experience with maintenance, fault diagnosis, or training others in technical operations.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us, so we can review it promptly!
How to prepare for a job interview at Saab
✨Know Your Radar Systems
Make sure you brush up on your knowledge of radar systems and their components. Understand how they work, the common issues that arise, and how to troubleshoot them. This will show your potential employer that you're not just interested in the role but also have a genuine passion for the technology.
✨Demonstrate Your Customer Support Skills
Since this role involves customer-facing support, be prepared to discuss your previous experiences in technical support or training. Think of specific examples where you successfully helped someone solve a problem or taught them something new. This will highlight your ability to communicate effectively and provide excellent service.
✨Be Ready to Talk Travel and Deployment
This position requires extensive travel and potential overseas deployment. Be honest about your willingness to travel and share any relevant experiences you have had in similar situations. Showing that you are adaptable and ready for challenges will make you stand out.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with questions about the role, team dynamics, and company culture. This not only shows your interest but also helps you determine if Saab is the right fit for you. Ask about their training programmes or how they support career growth within the company.