At a Glance
- Tasks: Provide technical support for radar systems and train military personnel in demanding environments.
- Company: Join Saab UK, a leading defence company focused on innovation and safety.
- Benefits: Competitive salary, career growth opportunities, and international travel.
- Other info: Dynamic work environment with extensive training and travel opportunities.
- Why this job: Make a real impact in defence technology while working with cutting-edge radar systems.
- Qualifications: Interest in radar systems and experience in customer-facing technical roles.
The predicted salary is between 30000 - 40000 € per year.
Saab UK is part of Scandinavia’s largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth.
Saab is a leading defence and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems.
Following planned expansion, Saab UK is seeking a Field Support Representative to join the Programmes Team within Sensor Systems UK. The successful candidate will be trained to support the UK military’s in-service radar systems in Hampshire and Yorkshire and will deploy internationally in support of the growing Giraffe 1X (G1X) radar fleet. The role involves customer‑facing radar technical support across installation, maintenance, fault‑finding, training, and operational deployments of radar systems in demanding environments.
Key Responsibilities:
- Planned and preventative maintenance of radar systems, including input to maintenance schedules.
- On‑site technical support to UK military personnel operating in‑service radar systems.
- Installation, integration, and verification of radar systems and associated subsystems.
- Support to software loading, configuration, and interfaces with Command and Control systems.
- Fault diagnosis and repair across electrical, electronic, mechanical, hydraulic, cooling, and power systems.
- Support to trials, exercises, and operational deployments in the UK and overseas.
- Training and mentoring end users in operation and basic maintenance of radar systems.
- Support to other business areas including customer support desks, programme delivery, and OEM activities.
- Reporting and administration related to projects, deployments, and training activities.
Qualifications and Skills:
Essential:
- Background or interest in radar, electronic, or other complex technical systems.
- Experience in a technical, customer‑facing role demonstrating fault‑finding in high‑pressure environments.
- Ability and willingness to travel extensively, including overseas deployment at short notice.
- Medically and physically able to undertake deployment‑ready training.
- Computer literate.
- Full UK driving licence.
- Eligible to obtain UK Security Clearance to SC level.
- UK or Swedish citizenship.
Desirable:
- ONC/HNC or equivalent qualification in a relevant technical discipline.
- Multi‑skilled with an electrical or electronic bias.
- Previous military experience.
- Experience delivering technical or instructional training.
- Experience of working on engines and/or motor vehicles, whether through previous employment or as a hobby.
As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to gain it.
By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Customer Support Technician (Radars) employer: Saab
Saab UK is an exceptional employer, offering a dynamic work environment where innovation meets purpose in the defence sector. With a strong commitment to employee growth, we provide extensive training and development opportunities, ensuring our team members are equipped to excel in their roles while contributing to national security. Our collaborative culture fosters teamwork and creativity, making Saab UK a rewarding place to build a meaningful career in Hampshire and Yorkshire.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Support Technician (Radars)
✨Tip Number 1
Get to know the company! Research Saab UK and its values, especially their focus on defence and security. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the role and might even lead to a referral, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare for technical questions! Brush up on your radar systems knowledge and be ready to discuss your experience in fault-finding and customer support. Practising common interview questions can help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the Saab team.
We think you need these skills to ace Customer Support Technician (Radars)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that are relevant to the Customer Support Technician role. Highlight any technical support experience, especially in high-pressure environments, as this will catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about radar systems and how your background makes you a great fit for Saab. Keep it concise but engaging!
Show Off Your Technical Skills:In your application, don’t forget to mention any specific technical skills or qualifications you have, especially those related to radar or electronic systems. We love seeing candidates who are multi-skilled and eager to learn!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us keep track of all the amazing talent out there!
How to prepare for a job interview at Saab
✨Know Your Radar Systems
Make sure you brush up on your knowledge of radar systems and their functionalities. Understand the basics of installation, maintenance, and fault diagnosis. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Your Customer-Facing Experience
Prepare to discuss your previous experiences in customer-facing roles, especially in high-pressure environments. Be ready to share specific examples where you successfully resolved issues or provided training, as this is crucial for the Field Support Representative position.
✨Demonstrate Your Willingness to Travel
Since the role involves extensive travel, be prepared to discuss your flexibility and readiness for international deployments. Highlight any past experiences that required you to adapt quickly to new environments or cultures.
✨Prepare for Security Clearance Questions
Familiarise yourself with the security clearance process, as it’s a key requirement for the role. Be honest about your eligibility and any relevant background checks, and express your understanding of the importance of security in defence roles.
