At a Glance
- Tasks: Provide technical support for radar systems to the UK military, including installation and maintenance.
- Company: Join Saab UK, a leader in defence innovation with a collaborative culture.
- Benefits: Gain hands-on experience, travel opportunities, and career growth in a dynamic environment.
- Other info: Extensive travel and training opportunities, plus a chance to work on exciting projects.
- Why this job: Make a real difference supporting military operations with cutting-edge radar technology.
- Qualifications: Interest in radar systems and experience in customer-facing technical roles required.
The predicted salary is between 30000 - 40000 € per year.
Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training.
The Role:
Following planned expansion, Saab UK is seeking a Field Support Representative to join the Programmes Team within Sensor Systems UK. The successful candidate will be trained to support the UK military's in-service radar systems in Hampshire and Yorkshire and will deploy internationally in support of the growing Giraffe 1X (G1X) radar fleet. The role involves customer-facing radar technical support across installation, maintenance, faultfinding, training, and operational deployments of radar systems in demanding environments.
Key Responsibilities
- Planned and preventative maintenance of radar systems, including input to maintenance schedules.
- Onsite technical support to UK military personnel operating in-service radar systems.
- Installation, integration, and verification of radar systems and associated subsystems.
- Support to software loading, configuration, and interfaces with Command and Control systems.
- Fault diagnosis and repair across electrical, electronic, mechanical, hydraulic, cooling, and power systems.
- Support to trials, exercises, and operational deployments in the UK and overseas.
- Training and mentoring end users in operation and basic maintenance of radar systems.
- Support to other business areas including customer support desks, programme delivery, and OEM activities.
- Reporting and administration related to projects, deployments, and training activities.
Qualifications and Skill:
Essential:
- Background or interest in radar, electronic, or other complex technical systems.
- Experience in a technical, customer-facing role demonstrating faultfinding in high-pressure environments.
- Ability and willingness to travel extensively, including overseas deployment at short notice.
- Medically and physically able to undertake deployment-ready training.
- Computer literate.
- Full UK driving licence.
- Eligible to obtain UK Security Clearance to SC level.
- UK or Swedish citizenship.
Desirable:
- ONC/HNC or equivalent qualification in a relevant technical discipline.
- Multiskilled with an electrical or electronic bias.
- Previous military experience.
- Experience delivering technical or instructional training.
- Experience of working on engines and/or motor vehicles, whether through previous employment or as a hobby.
As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to gain it.
By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Customer Support Technician (Radars) - Fareham in London employer: Saab UK
Saab UK is an exceptional employer, offering a dynamic work environment that fosters innovation and personal growth within the defence sector. With a commitment to employee development, you will have access to extensive training opportunities and the chance to work on cutting-edge radar technology while supporting the UK military. Located in Fareham, you will be part of a collaborative team that values your contributions and encourages a culture of excellence and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Support Technician (Radars) - Fareham in London
✨Tip Number 1
Get to know the company! Research Saab UK and their radar systems. Understanding their mission and values will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare for technical questions! Brush up on your knowledge of radar systems and fault diagnosis. Being able to demonstrate your expertise in these areas during interviews will set you apart from other candidates.
✨Tip Number 4
Apply through our website! We want to see your application directly. It shows initiative and gives us a chance to review your profile thoroughly. Plus, it’s the best way to stay updated on your application status!
We think you need these skills to ace Customer Support Technician (Radars) - Fareham in London
Some tips for your application 🫡
Show Your Passion for Tech:When you're writing your application, let us see your enthusiasm for radar systems and technology. Share any relevant experiences or projects that highlight your interest in complex technical systems. We love seeing candidates who are genuinely excited about what they do!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Customer Support Technician role. Highlight your customer-facing experience and any fault-finding skills you've got. This helps us see how you fit into our team and the specific needs of the role.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that makes it easy for us to understand your qualifications and experiences.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Saab UK and what we stand for.
How to prepare for a job interview at Saab UK
✨Know Your Radar Systems
Make sure you brush up on your knowledge of radar systems and their components. Understand how they work, common issues, and maintenance practices. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Your Customer Support Skills
Since this role involves customer-facing support, prepare examples from your past experiences where you successfully resolved technical issues under pressure. Highlight your communication skills and ability to train others, as these are key for the position.
✨Be Ready for Travel Questions
Given the extensive travel requirements, be prepared to discuss your flexibility and willingness to deploy internationally. Share any previous experiences that demonstrate your adaptability in high-pressure environments.
✨Prepare for Security Clearance Discussion
Understand the importance of security clearance for this role. Be ready to discuss your eligibility and any relevant background checks. It’s crucial to convey your understanding of the responsibilities that come with working in a sensitive environment.
