At a Glance
- Tasks: Provide technical support for radar systems to the UK military, both onsite and internationally.
- Company: Join Saab UK, a leader in defence and innovative technology solutions.
- Benefits: Gain hands-on experience, travel opportunities, and career growth in a dynamic environment.
- Other info: Extensive travel required; must be eligible for UK Security Clearance.
- Why this job: Make a difference by supporting cutting-edge radar technology that keeps society safe.
- Qualifications: Interest in radar or technical systems; customer-facing experience preferred.
The predicted salary is between 30000 - 40000 β¬ per year.
Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth.
The Role: Following planned expansion, Saab UK is seeking a Field Support Representative to join the Programmes Team within Sensor Systems UK. The successful candidate will be trained to support the UK military's in-service radar systems in Hampshire and Yorkshire and will deploy internationally in support of the growing Giraffe 1X (G1X) radar fleet. The role involves customer-facing radar technical support across installation, maintenance, fault-finding, training, and operational deployments of radar systems in demanding environments.
Key Responsibilities
- Planned and preventative maintenance of radar systems, including input to maintenance schedules.
- Onsite technical support to UK military personnel operating in-service radar systems.
- Installation, integration, and verification of radar systems and associated subsystems.
- Support to software loading, configuration, and interfaces with Command and Control systems.
- Fault diagnosis and repair across electrical, electronic, mechanical, hydraulic, cooling, and power systems.
- Support to trials, exercises, and operational deployments in the UK and overseas.
- Training and mentoring end users in operation and basic maintenance of radar systems.
- Support to other business areas including customer support desks, programme delivery, and OEM activities.
- Reporting and administration related to projects, deployments, and training activities.
Qualifications and Skill:
Essential:
- Background or interest in radar, electronic, or other complex technical systems.
- Experience in a technical, customer-facing role demonstrating fault-finding in high-pressure environments.
- Ability and willingness to travel extensively, including overseas deployment at short notice.
- Medically and physically able to undertake deployment-ready training.
- Computer literate.
- Full UK driving licence.
- Eligible to obtain UK Security Clearance to SC level.
- UK or Swedish citizenship.
Desirable:
- ONC/HNC or equivalent qualification in a relevant technical discipline.
- Multiskilled with an electrical or electronic bias.
- Previous military experience.
- Experience delivering technical or instructional training.
- Experience of working on engines and/or motor vehicles, whether through previous employment or as a hobby.
As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to gain it. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Customer Support Technician (Radars) - Fareham in Lincolnshire employer: Saab UK
Saab UK is an exceptional employer, offering a dynamic work environment that fosters innovation and personal growth within the defence sector. With a commitment to employee development, you will have access to extensive training opportunities and the chance to work on cutting-edge radar technology in a supportive team culture. Located in Fareham, you will be part of a growing organisation that values your contributions while providing the unique experience of supporting military operations both domestically and internationally.
StudySmarter Expert Adviceπ€«
We think this is how you could land Customer Support Technician (Radars) - Fareham in Lincolnshire
β¨Tip Number 1
Get to know the company! Research Saab UK and their radar systems. Understanding their mission and values will help you connect during interviews and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Saab UK. Personal connections can make a huge difference!
β¨Tip Number 3
Prepare for technical questions! Brush up on your knowledge of radar systems and faultfinding techniques. Be ready to discuss how you've tackled similar challenges in the past, especially in high-pressure environments.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're serious about joining Saab UK and ready to take on the exciting challenges ahead.
We think you need these skills to ace Customer Support Technician (Radars) - Fareham in Lincolnshire
Some tips for your application π«‘
Tailor Your CV:Make sure your CV is tailored to the Customer Support Technician role. Highlight any relevant experience with radar systems or technical support, and donβt forget to mention your ability to work under pressure!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why youβre passionate about the role and how your skills align with what weβre looking for. Keep it concise but impactful!
Show Off Your Technical Skills:Since this role involves complex technical systems, be sure to showcase your technical skills and any relevant qualifications. Mention any hands-on experience you have with radar or similar systems.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. Itβs straightforward and ensures your application goes directly to us, so we can review it promptly!
How to prepare for a job interview at Saab UK
β¨Know Your Radar Systems
Make sure you brush up on your knowledge of radar systems and their components. Understand how they work, common issues, and maintenance practices. This will not only help you answer technical questions but also show your genuine interest in the role.
β¨Showcase Your Customer Support Skills
Since this role involves customer-facing support, be ready to discuss your experience in similar situations. Prepare examples where you've successfully resolved issues under pressure, highlighting your communication skills and ability to work with diverse teams.
β¨Prepare for Technical Scenarios
Anticipate technical scenarios or problems you might face in the role. Think through how you would approach fault diagnosis and repair. Practising these scenarios can help you articulate your thought process during the interview.
β¨Demonstrate Your Willingness to Travel
This position requires extensive travel, including overseas deployments. Be prepared to discuss your flexibility and readiness for travel. Sharing past experiences where you've adapted to new environments can strengthen your case.