At a Glance
- Tasks: Support IT operations and manage projects to ensure smooth delivery.
- Company: Join Saab UK, a leader in defence and innovation with a growing presence.
- Benefits: Enjoy opportunities for personal growth, career advancement, and a dynamic work environment.
- Why this job: Be part of a team that values problem-solving and collaboration in a cutting-edge industry.
- Qualifications: Requires an associate's degree or equivalent experience in IT support, plus strong communication skills.
- Other info: National Security Vetting clearance is necessary for this role.
The predicted salary is between 30000 - 42000 £ per year.
Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training.
We are seeking a highly motivated and organised individual to join our UK IT team as an IT Analyst & PMO. This dual role combines technical expertise with project management skills to ensure smooth IT operations and successful delivery of IT projects. The ideal candidate will possess a strong understanding of IT infrastructure, a passion for problem-solving, and excellent communication and organisational skills.
Key Responsibilities:- Provide day-to-day technical support to end-users, troubleshooting hardware and software issues.
- Manage and maintain IT infrastructure, including servers, networks, and workstations.
- Install, configure, and maintain operating systems, software applications, and security systems.
- Monitor system performance and identify areas for improvement.
- Implement and enforce IT policies and procedures.
- Ensure data backup and disaster recovery procedures are in place and tested regularly.
- Assist in the planning, execution, and monitoring of IT projects.
- Develop and maintain project documentation, including project plans, schedules, and reports.
- Track project progress and identify potential risks and issues.
- Coordinate with stakeholders to ensure project deliverables are met on time and within budget.
- Implement project management methodologies and best practices.
- Contribute to the continuous improvement of project management processes.
- Associate's degree in Computer Science or related field, or equivalent experience.
- 1-2 years of experience in a technical support role.
- Strong understanding of computer hardware, software, and networking concepts.
- Excellent troubleshooting and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong customer service orientation.
- Understanding of mobile technology and OS (i.e. Android, iOS, Windows).
- Experience with specific operating systems (e.g., Windows, macOS, Linux).
- Experience with common IT applications (e.g., Microsoft Office Suite, email clients).
- Knowledge of ITIL framework.
As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to gain it.
By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
IT Analyst - Project Support employer: Saab UK
Contact Detail:
Saab UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Analyst - Project Support
✨Tip Number 1
Familiarise yourself with the specific IT infrastructure and project management methodologies used at Saab UK. Research their recent projects and understand how they integrate technology into defence solutions, as this knowledge will help you stand out during discussions.
✨Tip Number 2
Network with current or former employees of Saab UK on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Brush up on your troubleshooting skills and be prepared to discuss specific examples of how you've resolved technical issues in the past. This role requires strong problem-solving abilities, so showcasing your experience will be crucial.
✨Tip Number 4
Understand the importance of National Security Vetting clearance for this position. Be ready to discuss your eligibility and any relevant background checks, as this will demonstrate your awareness of the role's requirements.
We think you need these skills to ace IT Analyst - Project Support
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills for the IT Analyst - Project Support position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Tailored CV: Ensure your CV is up-to-date and specifically tailored for this role. Emphasise your technical support experience, project management skills, and any relevant qualifications or certifications that match the job description.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples from your past experiences that demonstrate your problem-solving abilities and communication skills, as these are crucial for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in an IT role.
How to prepare for a job interview at Saab UK
✨Showcase Your Technical Skills
Make sure to highlight your understanding of IT infrastructure and any relevant technical skills during the interview. Be prepared to discuss specific experiences where you successfully troubleshot hardware or software issues.
✨Demonstrate Project Management Knowledge
Since the role involves project support, be ready to talk about your experience with project management methodologies. Share examples of how you've contributed to project planning, execution, and monitoring in previous roles.
✨Communicate Effectively
Excellent communication skills are crucial for this position. Practice articulating your thoughts clearly and concisely, and be prepared to explain complex technical concepts in a way that non-technical stakeholders can understand.
✨Prepare for Security Clearance Questions
As this role requires National Security Vetting clearance, be ready to answer questions related to security protocols and your ability to maintain confidentiality. Familiarise yourself with the vetting process and express your commitment to upholding security standards.