At a Glance
- Tasks: Provide technical support for radar systems to the UK military, both onsite and internationally.
- Company: Join Saab UK, part of Scandinavia's largest defence company, known for innovation.
- Benefits: Gain valuable experience, travel opportunities, and career growth in a dynamic environment.
- Other info: Extensive travel required; must be eligible for UK Security Clearance.
- Why this job: Make a real difference in defence technology while working with cutting-edge radar systems.
- Qualifications: Interest in radar or complex technical systems; customer-facing experience preferred.
The predicted salary is between 30000 - 40000 € per year.
Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training.
The Role:
Following planned expansion, Saab UK is seeking a Field Support Representative to join the Programmes Team within Sensor Systems UK. The successful candidate will be trained to support the UK military's in-service radar systems in Hampshire and Yorkshire and will deploy internationally in support of the growing Giraffe 1X (G1X) radar fleet. The role involves customer-facing radar technical support across installation, maintenance, fault finding, training, and operational deployments of radar systems in demanding environments.
Key Responsibilities
- Planned and preventative maintenance of radar systems, including input to maintenance schedules.
- Onsite technical support to UK military personnel operating in-service radar systems.
- Installation, integration, and verification of radar systems and associated subsystems.
- Support to software loading, configuration, and interfaces with Command and Control systems.
- Fault diagnosis and repair across electrical, electronic, mechanical, hydraulic, cooling, and power systems.
- Support to trials, exercises, and operational deployments in the UK and overseas.
- Training and mentoring end users in operation and basic maintenance of radar systems.
- Support to other business areas including customer support desks, programme delivery, and OEM activities.
- Reporting and administration related to projects, deployments, and training activities.
Qualifications and Skill:
Essential:
- Background or interest in radar, electronic, or other complex technical systems.
- Experience in a technical, customer-facing role demonstrating fault finding in high-pressure environments.
- Ability and willingness to travel extensively, including overseas deployment at short notice.
- Medically and physically able to undertake deployment-ready training.
- Computer literate.
- Full UK driving licence.
- Eligible to obtain UK Security Clearance to SC level.
- UK or Swedish citizenship.
Desirable:
- ONC/HNC or equivalent qualification in a relevant technical discipline.
- Multiskilled with an electrical or electronic bias.
- Previous military experience.
- Experience delivering technical or instructional training.
- Experience of working on engines and/or motor vehicles, whether through previous employment or as a hobby.
As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to gain it.
By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Customer Support Technician (Radars) - Fareham in Colden Common employer: Saab UK
At Saab UK, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters innovation and personal growth. Our commitment to employee development is evident through extensive training opportunities and a supportive culture that values teamwork and collaboration. Located in Fareham, you will be part of a leading defence company that not only prioritises the safety of society but also invests in the well-being and career advancement of its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Support Technician (Radars) - Fareham in Colden Common
✨Tip Number 1
Get to know the company! Research Saab UK and their radar systems. Understanding their mission and values will help you connect during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Saab UK. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for technical questions! Brush up on your knowledge of radar systems and faultfinding techniques. Be ready to demonstrate your problem-solving skills, as this role is all about tackling challenges in high-pressure environments.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Saab UK and ready to take on the exciting challenges ahead.
We think you need these skills to ace Customer Support Technician (Radars) - Fareham in Colden Common
Some tips for your application 🫡
Show Your Passion for Tech:When you're writing your application, let us see your enthusiasm for radar systems and technology. Share any relevant experiences or projects that highlight your interest in complex technical systems. We love seeing candidates who are genuinely excited about what they do!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Customer Support Technician role. Highlight your customer-facing experience and any technical skills that match the job description. This shows us that you’ve done your homework and understand what we’re looking for.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We appreciate when candidates can communicate effectively, especially in a technical role like this one!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Saab UK
✨Know Your Radar Systems
Make sure you brush up on your knowledge of radar systems and their components. Understand how they work, common issues, and maintenance practices. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Your Customer Support Skills
Since this role involves customer-facing support, prepare examples from your past experiences where you successfully resolved technical issues under pressure. Highlight your communication skills and ability to train others, as these are key for the position.
✨Be Ready for Travel Questions
Given the extensive travel requirements, be prepared to discuss your flexibility and willingness to deploy internationally. Share any previous experiences that demonstrate your adaptability in high-pressure environments.
✨Understand the Company Culture
Research Saab UK and its values. Familiarise yourself with their commitment to innovation and safety. Being able to align your personal values with the company's mission can set you apart during the interview.
