IT Support Technician: First/Second-Line Helpdesk

IT Support Technician: First/Second-Line Helpdesk

Full-Time Remote
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Saab UK is seeking an IT Support professional to provide first-line and basic second-line IT assistance across the organisation, including user accounts, password resets, device setup and MS 365 support.

Role involves troubleshooting hardware and software, setting up new devices, and guiding users through IT issues. Escalation to the Senior IT Engineer when needed, with ticketing and documentation duties across eight UK sites.

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IT Support Technician: First/Second-Line Helpdesk employer: Saab AB

Saab in the UK is an exceptional employer, offering a dynamic work environment where innovation thrives and personal growth is prioritised. With a strong commitment to employee development through structured programmes and hands-on experience, you will be part of a collaborative culture that values diverse perspectives and encourages continuous learning. Located in Fareham, you will enjoy a supportive atmosphere with generous benefits, including 30 days of annual leave, making it an ideal place for ambitious graduates to launch their careers in engineering.

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Contact Details:

Saab AB Recruitment Team