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- Tasks: Support IT operations and manage projects to ensure smooth delivery.
- Company: Join Saab UK, a leader in defence and technology innovation.
- Benefits: Enjoy opportunities for career growth and personal fulfilment.
- Why this job: Be part of a dynamic team making a real impact in technology and security.
- Qualifications: Requires an Associate's degree or equivalent experience in IT support.
- Other info: National Security Vetting clearance is necessary for this role.
The predicted salary is between 30000 - 42000 £ per year.
Saab UK is part of Scandinavia’s largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training.
We are seeking a highly motivated and organised individual to join our UK IT team as an IT Analyst & PMO. This dual role combines technical expertise with project management skills to ensure smooth IT operations and successful delivery of IT projects. The ideal candidate will possess a strong understanding of IT infrastructure, a passion for problem-solving, and excellent communication and organisational skills.
Key Responsibilities:- IT Administration
- Provide day-to-day technical support to end-users, troubleshooting hardware and software issues.
- Manage and maintain IT infrastructure, including servers, networks, and workstations.
- Install, configure, and maintain operating systems, software applications, and security systems.
- Monitor system performance and identify areas for improvement.
- Implement and enforce IT policies and procedures.
- Ensure data backup and disaster recovery procedures are in place and tested regularly.
- Assist in the planning, execution, and monitoring of IT projects.
- Develop and maintain project documentation, including project plans, schedules, and reports.
- Track project progress and identify potential risks and issues.
- Coordinate with stakeholders to ensure project deliverables are met on time and within budget.
- Implement project management methodologies and best practices.
- Contribute to the continuous improvement of project management processes.
- Associate's degree in Computer Science or related field, or equivalent experience.
- 1-2 years of experience in a technical support role.
- Strong understanding of computer hardware, software, and networking concepts.
- Excellent troubleshooting and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Understanding of mobile technology and OS (i.e. Android, iOS, Windows).
- Experience with specific operating systems (e.g., Windows, macOS, Linux).
- Experience with common IT applications (e.g., Microsoft Office Suite, email clients).
- Knowledge of ITIL framework.
As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to gain it. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
IT Analyst - Project Support employer: Saab AB
Contact Detail:
Saab AB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Analyst - Project Support
✨Tip Number 1
Familiarise yourself with the ITIL framework, as it's a key requirement for this role. Understanding its principles will not only help you in the interview but also demonstrate your commitment to best practices in IT service management.
✨Tip Number 2
Brush up on your technical skills related to hardware and software troubleshooting. Be prepared to discuss specific examples of how you've resolved issues in previous roles, as this will showcase your problem-solving abilities.
✨Tip Number 3
Highlight any experience you have with project management methodologies. Even if you haven't held a formal project management position, discussing your involvement in team projects can illustrate your organisational skills and ability to meet deadlines.
✨Tip Number 4
Since communication is crucial for this role, practice articulating your thoughts clearly and concisely. Consider preparing a few scenarios where you've effectively communicated with stakeholders or resolved conflicts, as this will demonstrate your interpersonal skills.
We think you need these skills to ace IT Analyst - Project Support
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills for the IT Analyst - Project Support position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Tailored CV: Ensure your CV is up-to-date and specifically tailored for this role. Emphasise your technical support experience, project management skills, and any relevant qualifications or certifications that match the job description.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples from your past experiences that demonstrate your problem-solving abilities and communication skills, as these are crucial for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for an IT Analyst.
How to prepare for a job interview at Saab AB
✨Understand the Role
Make sure you have a clear understanding of the IT Analyst & PMO role. Familiarise yourself with the key responsibilities, such as IT administration and project support, so you can discuss how your skills align with these tasks.
✨Showcase Your Technical Skills
Be prepared to discuss your technical expertise in hardware, software, and networking. Highlight any relevant experience you have, especially in troubleshooting and maintaining IT infrastructure, as this is crucial for the role.
✨Demonstrate Project Management Knowledge
Since the role involves project support, be ready to talk about your experience with project management methodologies. Share examples of how you've contributed to project planning, execution, and monitoring in previous roles.
✨Prepare for Security Clearance Questions
As this position requires National Security Vetting clearance, be prepared to answer questions related to security and compliance. Understand the vetting process and be honest about your background to build trust with the interviewers.
