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- Tasks: Coordinate and optimise staff rosters for emergency services, ensuring efficient resource deployment.
- Company: Join SA Ambulance Service, dedicated to providing top-notch emergency care in South Australia.
- Benefits: Enjoy competitive pay, salary packaging, wellness support, and a diverse work culture.
- Why this job: Make a real difference in your community while developing valuable skills in a dynamic environment.
- Qualifications: Strong analytical, communication skills, and experience in resource planning or operational management preferred.
- Other info: Flexible working arrangements available; we value diversity and encourage all applicants.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Rostering Officer – Ongoing, Fixed Term & Casual
- SA Ambulance Service, Statewide Operations Services
- Full Time Ongoing, Fixed Term & Casual positions available.
About Us:
SA Ambulance Service (SAAS) is South Australia’s provider of emergency ambulance transport, clinical care, and patient transport services.
We are committed to ensuring South Australia has access to the best possible emergency pre‑hospital medical care, non‑emergency transport, and rescue and retrieval services.
Our Vision: An innovative, patient focused, technology enabled, evidence driven, emergency response and health care ambulance service; achieved by exceptional people.
Our Mission: Providing emergency response and health care ambulance services within South Australia, designed and development around patient and community needs, enabling timely and equitable access for our patients to the most appropriate point of care.
Our Purpose: To ensure South Australia thrives by enabling access to emergency and non‑emergency ambulance health care and alternative patient pathways while contributing to our state’s emergency preparedness and health response capability.
Our Values:
- PATIENT FOCUSED: We will put our patients and the safe and quality care we provide them first; in everything we do.
- TEAMWORK: We will work across SAAS, our health system, our partners, stakeholders, and the community to achieve our goals.
- INTEGRITY AND HONESTY: We accept and uphold the standards and expectations of our organisation and communities.
- RESPECT AND COURTESY: We will always be respectful and courteous toward our patients, each other, and all those we work with.
- COMMUNITY COLLABORATION: We value our role in the community, and we value the communities we serve.
- CHANGE READY: We know our communities’ needs will evolve and we must adapt to meet them.
- AUTHENTIC LEADERSHIP: We will support leadership development for our people at every level.
As an Operational Planning & Resourcing Officer, you will play a crucial role in ensuring the efficient and effective deployment of resources to meet the ever‑changing demands of the ambulance service.
To excel in this role, you will need exceptional analytical and problem‑solving skills, coupled with strong communication and interpersonal abilities. Experience in resource planning, rostering, or operational management within a healthcare or emergency services setting would be highly advantageous.
What We Offer:
- Competitive remuneration plus salary packaging benefits up to $11,660 (including general living expenses & meal entertainment).
- Work in a collaborative, forward‑thinking environment with a culture of inclusion and diversity.
- Giving back the people of South Australia! Play a vital role in enhancing the well‑being of our community.
- We take care of you! Access to a range of staff and wellness support programs!
Key Responsibilities:
- Coordinate the planning and scheduling of clinical staff to maximise roster coverage, considering factors such as operational demand, extreme weather, major events, industrial instruments, and skill mix.
- Provide advice and recommendations to the Executive Leadership Team, Operations Managers, and others on staff utilisation, optimal roster coverage, and mitigation plans.
- Coordinate and control the production of rosters for clinical staff on a weekly, monthly, and annual basis, adhering to industrial instruments and staff availability.
- Determine and enact appropriate actions to cover and reduce roster shortfalls based on skills, knowledge, and experience, often requiring complex staff movements.
- Manage incoming requests for rostering services, providing assistance, advice, and solutions with a strong customer service focus.
- Prioritise complex planning tasks related to daily staff movements to meet dynamic organisational requirements.
- Develop and deliver roster coverage plans in response to unforeseen and predicted shift vacancies, ensuring maximum efficiency and cost‑effectiveness.
- Act as a \”Super-user\” for the global rostering software system, providing support, guidance, training, and technical solutions to stakeholders.
Salary Packaging with Smart
As an employee of SA Ambulance Service, you may be eligible to salary package a range of living expenses through Smart –
The South Australian public sector promotes diversity and flexible ways of working including part‑time. Applicants are encouraged to discuss the flexible working arrangements for this role. Appointment will be subject to a satisfactory Criminal History Check. Aboriginal and Torres Strait Islander applicants are encouraged to apply.
Application Closing Date: Thursday 30 October 2025 @ 11:55pm
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Rostering Officer - Ongoing, Fixed Term & Casual employer: SA Ambulance Service
Contact Detail:
SA Ambulance Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rostering Officer - Ongoing, Fixed Term & Casual
✨Tip Number 1
Network like a pro! Reach out to current or former employees at SA Ambulance Service on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research SAAS’s values and mission, and think about how your skills in rostering and resource planning align with their goals. Show us you’re a perfect fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Focus on articulating your problem-solving skills and how you handle complex planning tasks. We want to see your confidence shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the SA Ambulance Service team!
We think you need these skills to ace Rostering Officer - Ongoing, Fixed Term & Casual
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Rostering Officer. We want to see how you can contribute to our mission of providing top-notch emergency services!
Showcase Your Skills: Emphasise your analytical and problem-solving abilities in your written application. We’re looking for someone who can handle complex rostering tasks, so don’t hold back on sharing relevant examples from your past experiences.
Keep It Professional Yet Personal: While we love a friendly tone, remember to maintain professionalism in your application. Let your personality shine through, but keep it respectful and courteous, just like our values at SA Ambulance Service.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at SA Ambulance Service
✨Know Your Stuff
Make sure you understand the key responsibilities of a Rostering Officer. Familiarise yourself with concepts like resource planning, rostering, and operational management in healthcare. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Skills
Prepare examples that highlight your analytical and problem-solving skills. Think of situations where you've successfully managed complex scheduling or resource allocation. Be ready to discuss how you can apply these skills to meet the demands of the ambulance service.
✨Emphasise Teamwork
Since teamwork is a core value for SA Ambulance Service, be prepared to talk about your experiences working collaboratively. Share specific instances where you’ve worked with others to achieve a common goal, especially in high-pressure environments.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the challenges the team currently faces or how they measure success in roster coverage. This shows your enthusiasm and helps you gauge if the role is the right fit for you.