At a Glance
- Tasks: Drive client growth through strategy, execution, and performance in eCommerce.
- Company: Join a dynamic team at s360, transforming retailers into eCommerce leaders.
- Benefits: Enjoy hybrid working, generous leave, and a professional development budget.
- Other info: Collaborative culture with opportunities for career growth and international collaboration.
- Why this job: Take ownership of exciting retail brands and shape impactful marketing strategies.
- Qualifications: 3-4 years in eCommerce or agency, strong account management, and communication skills.
The predicted salary is between 45000 - 60000 £ per year.
Drive client growth across strategy, execution and performance. Do you want real ownership of eCommerce clients and a clear say in how growth strategies are shaped and executed? Are you looking for a role where working with ambitious retail brands challenges your thinking and accelerates your development? Join our Digital Growth team in London and take a central role in shaping and executing marketing strategies that make an impact.
You will act as the primary partner, building close relationships with our clients and translating their business challenges into clear cross‑channel strategies that generate both short and long‑term commercial results. You’ll own the day‑to‑day of 3–4 client accounts, with support from senior managers and specialist teams.
Role
To give you an idea of where you’ll spend your time, the role is made up of four key pillars:
- Strategy & client ownership: You understand each client’s brand, customers and commercial goals, and translate them into clear performance actions across Paid Search, Paid Social, SEO and Creative. You will proactively identify opportunities, challenge assumptions and flag risks to keep clients moving forward.
- Execution & project management: You lead the day‑to‑day delivery across clients, acting as a strategic sparring partner while coordinating specialist teams across digital marketing, tech, data and creative to ensure strong execution and commercial results.
- Reporting & commercial awareness: You lead clear, commercially focused reporting, connecting performance data to business outcomes such as ROAS, CPA, and revenue. You turn insights from platforms like GA4, Google Ads, Meta and TripleWhale into clear recommendations, driving accountability and confident client conversations across weekly updates and quarterly reviews.
- Training & development: You will have structured onboarding and ongoing development, with dedicated time to upskill across platforms, industry knowledge and digital strategy. Through regular check‑ins, learning sessions and knowledge sharing, you will continuously develop your skills and grow in confidence.
Join our team in London
You will work alongside a close‑knit team of 30+ s360ers, in an environment where people love where they work. Our culture is built on collaboration, high standards and shared ambition. This means you’ll be joining a team of s360ers who are passionate about what they do, keen to collaborate, and will work hard to their best for their clients, but also have fun along the way.
As part of s360, our London team is backed by the resources, technology & AI solutions of a +330‑person agency. You’ll have the chance to work on global brands, collaborate with our international teams.
A strategic digital growth manager with a strong commercial mindset
You are the kind of person that thrives in a fast‑paced and ever‑changing environment, who stays hungry and curious to learn. The following experience will set you up for success in the role:
- Commercial experience: 3–4 years of experience within eCommerce, retail or an agency environment working with clients.
- Account management skills: Proven track record of building strong client relationships and retaining accounts.
- Clear communication: Confidence presenting insights and recommendations in both weekly client calls and quarterly reviews.
- Proactive mindset: Identifies opportunities, flags risks and asks the right questions.
- Holistic perspective: Understands how different digital channels interact and how to align them to drive overall business growth.
- Market awareness: Ahead of the curve on eCommerce and retail trends, with the ability to bring fresh ideas forward.
Why s360?
At s360, our purpose is to transform retailers into ecom leaders. To be the best for our clients, we put everything into transforming careers for ecom professionals too. We empower s360ers to experience career firsts that they wouldn’t get elsewhere, whether that is travel opportunities, exciting brands, learning and development or experiencing new digital firsts.
Benefits
- Hybrid working with 40% of time in the office based on a schedule that suits you.
- Flexible working hours and ability to work remotely internationally for short stints.
- Between £250–£2,000 annual professional development budget based on your seniority. Plus 5 PD days to take time out of work for learning & development.
- 25 days annual leave + your birthday off + 2 MIND mental health days + 1 volunteering day + tenure based additional leave, scaling from year 3 onwards.
- Parental leave policy with up to 6 months at full pay as a primary carer.
- Access to free mental health support and counselling.
- Tech set‑up including new iPhone & contract and a “home working tech kit”.
- Summer Fridays! Early finishes in June, July & August.
- 4% employer pension contribution and access to Penfold Pensions, the UK’s leading private pension provider.
Manager, Digital Growth employer: s360
At s360, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters inclusivity and collaboration within our dynamic London team. With a strong focus on employee growth, we provide generous professional development budgets, flexible working arrangements, and a supportive environment that encourages innovation and career advancement, making it an ideal place for passionate individuals to thrive in the fast-paced world of Paid Social.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Digital Growth
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for s360 and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like s360 are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with s360 on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at s360. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Manager, Digital Growth
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit s360. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of s360:Show us that you’ve done your homework! In your application, briefly mention what you admire about s360’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at s360
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at s360 will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At s360, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
