At a Glance
- Tasks: Lead digital growth strategies for top retail clients and manage multiple accounts daily.
- Company: s360 UK transforms retailers into eCommerce leaders with a vibrant, collaborative team culture.
- Benefits: Enjoy hybrid working, flexible hours, generous leave, and a professional development budget.
- Other info: Authenticity and inclusivity are core values; we celebrate diverse perspectives.
- Why this job: Join a passionate team, work with global brands, and experience exciting career growth opportunities.
- Qualifications: 3-4 years of experience in eCommerce and a strong understanding of digital marketing.
The predicted salary is between 30000 - 42000 £ per year.
Do you want real ownership of eCommerce clients and a clear say in how growth strategies are shaped and executed? Are you looking for a role where working with ambitious retail brands challenges your thinking and accelerates your development?
Join our Digital Growth team in London and take a central role in shaping and executing marketing strategies that make an impact.
Drive client growth across strategy, execution and performance
You will act as the primary partner, building close relationships with our clients and translating their business challenges into clear cross-channel strategies that generate both short and long-term commercial results. You’ll own the day-to-day of 3-4 client accounts, with support from senior managers and specialist teams.
To give you an idea of where you’ll spend your time, the role is made up of four key pillars:
Strategy & client ownership: You understand each client’s brand, customers and commercial goals, and translate them into clear performance actions across Paid Search, Paid Social, SEO and Creative. You will proactively identify opportunities, challenge assumptions and flag risks to keep clients moving forward.
Execution & project management: You lead the day-to-day delivery across clients, acting as a strategic sparring partner while coordinating specialist teams across digital marketing, tech, data and creative to ensure strong execution and commercial results.
Reporting & commercial awareness: You lead clear, commercially focused reporting, connecting performance data to business outcomes such as ROAS, CPA, and revenue. You turn insights from platforms like GA4, Google Ads, Meta and TripleWhale into clear recommendations, driving accountability and confident client conversations across weekly updates and quarterly reviews.
Training & development: You will have structured onboarding and ongoing development, with dedicated time to upskill across platforms, industry knowledge and digital strategy. Through regular check-ins, learning sessions and knowledge sharing, you will continuously develop your skills and grow in confidence.
Join our team in London
You will work alongside a close-knit team of 30+ s360ers, in an environment where people love where they work. Our culture is built on collaboration, high standards and shared ambition. This means you’ll be joining a team of s360ers who are passionate about what they do, keen to collaborate, and will work hard to their best for their clients, but also have fun along the way.
As part of s360, our London team is backed by the resources, technology & AI solutions of a +330-person agency. You’ll have the chance to work on global brands, collaborate with our international teams.
A strategic digital growth manager with a strong commercial mindset
You are the kind of person that thrives in a fast-paced and ever changing environment, who stays hungry and curious to learn.
The following experience will set you up for success in the role:
Commercial experience: You have 3–4 years of experience within eCommerce, retail or an agency environment working with clients.
Account management skills: You have a proven track record of building strong client relationships and retaining accounts.
Clear communication: You are confident presenting insights and recommendations in both weekly client calls and quarterly reviews.
Proactive mindset: You proactively identify opportunities, flag risks and ask the right questions.
Holistic perspective: You understand how different digital channels interact and how to align them to drive overall business growth.
Market awareness: You’re ahead of the curve on eCommerce and retail trends, with the ability to bring fresh ideas forward.
Why s360?
At s360, our purpose is to transform retailers into ecom leaders. To be the best for our clients, we put everything into transforming careers for ecom professionals too. We empower s360ers to experience career firsts that they wouldn’t get elsewhere, whether that is travel opportunities, exciting brands, learning and development or experiencing new digital firsts.
We have created a genuinely great place to work everyday, but also back this with a market leading range benefits & perks that include:
Hybrid working with 40% of time in the office based on a schedule that suits you
Flexible working hours and ability to work remotely internationally for short stints
Between £250- £2,000 annual professional development budget based on your seniority. Plus 5 PD days to take time out of work for learning & development
25 days annual leave + your birthday off + 2 MIND mental health days + 1 volunteering day + tenure based additional leave, scaling from year 3 onwards
Parental leave policy with up to 6 months at full pay as a primary carer
Access to free mental health support and counselling
Tech set-up including new iPhone & contract and a “home working tech kit”
Summer Fridays! Early finishes in June, July & August
4% employer pension contribution and access to Penfold Pensions, the UK’s leading private pension provider
We look forward to hearing from you!
We review applications on an ongoing basis and hire as soon as the right candidate is found, so please send your CV and cover letter application as soon as possible. A successful cover letter will tell us a bit about you, why you love Digital Growth/Client Service and what stands out about joining the team.
Note: Due to the competitive nature of this field, applications without cover letters will not be considered.
All inquiries are treated confidentially.
Manager, Digital Growth in London employer: s360
At s360, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters inclusivity and collaboration within our dynamic London team. With a strong focus on employee growth, we provide generous professional development budgets, flexible working arrangements, and a supportive environment that encourages innovation and career advancement, making it an ideal place for passionate individuals to thrive in the fast-paced world of Paid Social.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Digital Growth in London
✨Tip Number 1
Familiarise yourself with the latest trends in eCommerce and digital marketing. Being able to discuss current strategies and tools during your interview will show that you're proactive and knowledgeable, which is crucial for a role focused on digital growth.
✨Tip Number 2
Network with professionals in the digital marketing space, especially those who have experience in client management. Engaging with industry peers can provide insights into the role and may even lead to referrals, increasing your chances of landing an interview.
✨Tip Number 3
Prepare to demonstrate your analytical skills by brushing up on key performance indicators relevant to the role, such as ROAS and CPA. Be ready to discuss how you've used data to drive decisions in past roles, as this will resonate well with the expectations of the hiring team.
✨Tip Number 4
Showcase your collaborative spirit by thinking of examples where you've successfully worked within a team to achieve a common goal. This role requires strong relationship-building skills, so highlighting your ability to work well with others will be beneficial.
We think you need these skills to ace Manager, Digital Growth in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in digital growth, eCommerce, and client management. Use specific examples that demonstrate your ability to develop and execute performance strategies.
Craft a Compelling Cover Letter:Your cover letter should express your passion for digital growth and client service. Share why you want to join s360 and how your skills align with their mission to transform retailers into ecom leaders.
Showcase Your Analytical Skills:Since the role involves reporting and commercial awareness, mention any experience you have with data analysis tools like GA4 or Google Ads. Highlight how you've used data to drive business outcomes in previous roles.
Demonstrate Cultural Fit:s360 values authenticity and inclusivity. In your application, reflect on how your personal values align with their culture. Mention any experiences that showcase your collaborative spirit and respect for diverse perspectives.
How to prepare for a job interview at s360
✨Know Your Clients
Before the interview, research the key clients s360 works with, such as Emma Bridgewater and schuh. Understanding their brand values and market positioning will help you demonstrate your ability to align performance actions with client goals.
✨Showcase Your Data Skills
Be prepared to discuss how you've used data in previous roles. Familiarise yourself with key performance indicators like ROAS and CPA, and be ready to explain how you would interpret data from platforms like GA4 and Google Ads to drive client success.
✨Demonstrate Strategic Thinking
Think about how you would approach developing omnichannel growth strategies for eCommerce clients. Be ready to share examples of how you've identified opportunities and mitigated risks in past projects, showcasing your proactive mindset.
✨Emphasise Collaboration
Since the role involves working closely with various teams, highlight your experience in collaborative environments. Share specific examples of how you've effectively communicated and worked with others to achieve common goals, ensuring you fit into the inclusive culture at s360.
