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For Companies At a Glance
- Tasks: Lead digital growth strategies for top retail brands and drive impactful results.
- Company: s360 UK transforms retailers into eCommerce leaders with a vibrant team culture.
- Benefits: Enjoy hybrid working, flexible hours, generous leave, and a professional development budget.
- Why this job: Join a passionate team that values authenticity and offers exciting career growth opportunities.
- Qualifications: 8-10 years of experience in digital growth, eCommerce, or related fields required.
- Other info: Applications must include a cover letter to be considered.
The predicted salary is between 48000 - 72000 ÂŁ per year.
Join to apply for the Director, Digital Growth role at s360
Join to apply for the Director, Digital Growth role at s360
s360 UK is looking for a Director, Digital Growth with 8-10 years of experience and a passion for eCommerce and retail to join our growing team. Our London team of 30+ works closely together, acting as an extension of our clientâs team for leading retailers such as Emma Bridgewater, schuh and New Era.
In this role, youâll be a key part of the UK Digital Growth service offering, supporting the Head of Digital Growth to drive our vision forward, collaborating with channel specialists, and leading the digital growth strategy for some of our most complex brands.
The Role
Direct Performance & Strategy
Weâre looking for a Digital Growth Director who is ready to drive impact for clients, is commercially minded and solutions-focused. Youâll be responsible for shaping and delivering growth strategies that drive real impact for our clients. To give you an idea of where youâll spend your time, the role is made up of four key pillars:
- Lead the omnichannel strategy across 4â5 clients, ensuring every action ladders up to broader commercial, customer and brand goals.
- Create unified plans that bring together Paid Search, Paid Social, SEO, Creative and more, always keeping business impact at the centre.
- Identify and steer new growth opportunities through performance channel insights, audience understanding, and emerging trends.
- Act as a thought leader â challenging assumptions, asking the right questions, and pushing clients into new growth territories.
Build Authentic Client Relationships
- Be your clientâs closest strategic partner, building a relationship rooted in trust, empathy, credibility, and care.
- Ability to build excellent relationships with c-suite management via clarity, foresight and performance impact.
- Navigate challenges and competing priorities with calm confidence and a solutions-first approach.
- Be more performance-focused than the client, always providing clarity on âwhatâs nextâ and how we get there.
Best-in-class Execution
- Build integrated, full-funnel media plans across Paid Search, Paid Social, SEO and Creative that align to business goals.
- Own performance forecasting and deliver clear, commercial reporting that ladders up to KPIs like CAC, ROAS and revenue.
- Identify trends, risks and opportunities early, turning insight into action with sharp, strategic thinking.
- Uphold excellence in briefs, execution, budget pacing, and creative testing and other aspects of delivery, ensuring clarity at every stage.
Foster Strong Team Collaboration
- Support the Head of Digital Growth in evolving the UK Digital Growth vision, product, and team culture, with the ability to roll this out across the Digital Growth Team and, where applicable, the wider business.
- Be a source of inspiration and mentorship for Associates, Managers and Senior Managers and be comfortable developing and hosting training sessions to improve knowledge and performance of the Digital Growth team.
- Spot gaps and opportunities the team might miss, offering support, perspective and strategic guidance that helps them level up.
- Foster collaboration across channel teams, creating seamless service and shared success for clients.
Why s360 UK?
At s360, our purpose is to transform retailers into ecom leaders. We plug expertise gaps for our clients and give brands access to a leading technology stack, designed for retailers. To be the best for our clients, this means we also put everything into transforming careers for ecom professionals too.
Weâve created a culture where people love where they work, and to put it simply, weâre in business to create exceptional growth opportunities for s360ers. We empower s360ers to experience career firsts that they wouldnât get elsewhere, whether that is travel opportunities, exciting brands, learning and development or experiencing new digital firsts.
Our work environment is built around inclusivity, mutual respect, and built on a foundation of âattitude creates abilityâ culture, which means we value the way you approach work, not just the skills you have. This means youâll be joining a team of s360ers who are passionate about what they do, keen to collaborate, and will work hard to their best for their clients, but also have fun along the way.
Benefit & PerksâŚ
Benefits
Weâre excited to have created a genuinely great place to work everyday, but also back this with a market leading range benefits & perks that include:
- Hybrid working with 40% of time in the office based on a schedule that suits you
- Flexible working hours and ability to work remotely internationally
- Between ÂŁ250- ÂŁ2,000 annual professional development budget based on your seniority. Plus 5 PD days to take time out of work for learning & development
- 25 days annual leave + your birthday off + 2 MIND mental health days + 1 volunteering day + tenure based additional leave, scaling from year 3 onwards
- Parental leave policy with up to 6 months at full pay as a primary carer
- Access to free mental health support and counselling
- Tech set-up including new iPhone & contract and a âhome working tech kitâ
- Summer Fridays! Early finishes in June, July & August
- 4% employer pension contribution and access to Penfold Pensions, the UKâs leading private pension provider
As part of s360, our London team is backed by the resources, technology & AI solutions of a 300-person agency. Youâll have the chance to work on global brands, collaborate with our international teams and travel, so we look for candidates with a global outlook.
Be yourself, we like you that way.
At s360 UK, authenticity is at the heart of everything we do. We know that diverse and inclusive teams have a positive impact on our culture and our business. We celebrate multiple approaches, points of view and backgrounds. We work hard to build a culture that encourages and supports everyone to be their full authentic selves at work. At any point in the application process, please feel safe to let us know of any accommodations that will make it more accessible for you. We encourage you to share your pronouns and anything else you would like us to know that will make this an enjoyable experience.
Applying for the Role
To apply for a role here, please send your CV and make sure to include a cover letter (or similar!) in your application. A successful cover letter will tell us a bit about you, why you love Digital Growth/Client Service and what stands out about joining the team.
NOTE: Due to the competitive nature of this field, applications without cover letters will not be considered.
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Director, Digital Growth employer: s360
Contact Detail:
s360 Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Director, Digital Growth
â¨Tip Number 1
Familiarise yourself with the latest trends in eCommerce and digital marketing. Understanding the current landscape will not only help you in interviews but also demonstrate your passion for the industry, which is crucial for a role like Director of Digital Growth.
â¨Tip Number 2
Network with professionals in the digital growth space, especially those who have experience with omnichannel strategies. Engaging with industry peers can provide valuable insights and potentially lead to referrals, increasing your chances of landing an interview.
â¨Tip Number 3
Prepare to discuss specific case studies or examples from your past work that showcase your ability to drive digital growth. Highlighting measurable results and your strategic thinking will set you apart as a candidate who can deliver real impact for clients.
â¨Tip Number 4
Showcase your leadership skills by discussing how you've mentored or developed teams in previous roles. At s360, collaboration and team culture are key, so demonstrating your ability to inspire and guide others will resonate well with the hiring team.
We think you need these skills to ace Director, Digital Growth
Some tips for your application đŤĄ
Craft a Compelling Cover Letter: Your cover letter is crucial for this application. Make sure to express your passion for Digital Growth and Client Service. Highlight specific experiences that align with the role's requirements, such as leading omnichannel strategies or building client relationships.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the Director, Digital Growth position. Emphasise your 8-10 years of experience in eCommerce and retail, and include quantifiable achievements that demonstrate your impact in previous roles.
Showcase Leadership Skills: Since this role involves leading teams and collaborating with channel specialists, be sure to highlight your leadership experiences. Provide examples of how you've mentored others or driven team success in past positions.
Research s360 UK: Familiarise yourself with s360 UKâs mission and values. Understanding their approach to transforming retailers into eCommerce leaders will help you align your application with their goals and demonstrate your genuine interest in joining their team.
How to prepare for a job interview at s360
â¨Showcase Your Digital Growth Expertise
Make sure to highlight your experience in eCommerce and digital marketing strategies. Be prepared to discuss specific campaigns you've led, the results achieved, and how they align with the role's requirements.
â¨Demonstrate Strategic Thinking
Prepare to discuss how you would approach developing an omnichannel strategy for clients. Think about how you can integrate various channels like Paid Search, SEO, and Social Media to drive growth and impact.
â¨Build Authentic Relationships
Emphasise your ability to build trust and rapport with clients. Share examples of how you've successfully navigated challenges and maintained strong client relationships, especially with C-suite executives.
â¨Be a Thought Leader
Show that you can challenge assumptions and push boundaries. Prepare to discuss how you stay updated on industry trends and how you can apply this knowledge to help clients explore new growth opportunities.
