Director, Paid Search

Are you excited by complex challenges with the freedom to shape long term growth? Do you enjoy being the trusted expert clients rely on for direction and growth? Are you ready to lead complex eCommerce brands through the next phase of digital growth? As our new Director, Paid Search, you’ll play a pivotal role in shaping and advancing the s360 UK Paid Search offering. You’ll lead the strategic direction for some of our most important retail partnerships, combining senior‑level client leadership with hands‑on platform expertise to drive sustainable growth and real commercial impact.

In this role, you’ll act as the architect for our most important retail partnerships, owning their long‑term growth while staying close to the platforms and performance that make it happen. To give you a clear picture of where you’ll spend your time, the role is built around four key pillars:

• Commercial & Strategic Leadership: Lead Paid Search strategy for 4–5 high‑stakes retail brands, ensuring performance aligns with P&L and business goals. Develop our Paid Search offering with the Head of Paid Search by testing new features and betas, and lead commercial discussions on scope, pricing, and growth opportunities. Own the Paid Search narrative in senior client strategy meetings and sales pitches.
• Executional Excellence: Co‑own portfolio‑level performance and commercial output, translating strategy into clear targets and action plans. Stay hands‑on with campaign builds, budget pacing, and optimisations for 1–2 clients, and partner with the GMP team on advanced SA360 setups for complex eCommerce accounts.
• Client Leadership: Build senior client partnerships focused on long‑term growth and innovation. Turn complex technical setups into clear, actionable narratives for QBRs and planning sessions. Collaborate across SEO, Brand, and Paid Social to deliver integrated, full‑funnel strategies.
• Paid Team Collaboration: Work with the Head of Paid Search to define frameworks, playbooks, and QA processes. Act as a senior technical sparring partner, mentoring Specialists and Senior Specialists, and raising delivery standards, with potential to grow into a Paid Search Team Lead role.

We’re looking for a Director who combines strategic vision with deep Paid Search expertise. You are commercially driven, performance‑focused, and comfortable operating at both senior stakeholder level and within the technical detail that drives results. You thrive in fast‑paced eCommerce environments and understand how Paid Search fits into broader full‑funnel growth strategies. While we don’t believe in rigid checklists, we’d expect you to bring:

• 8–11 years of Paid Search experience from agency or in‑house environments, with strong exposure to eCommerce and retail.
• Proven experience leading complex, high‑budget accounts and senior client relationships.
• Advanced expertise across platforms such as Google Ads and SA360, with the ability to translate technical setups into commercial impact.
• A track record of driving sustained performance growth through strategic roadmaps, testing frameworks, and innovation.
• Strong commercial judgement, including experience managing scope, priorities, and client expectations.
• A hands‑on mindset and the credibility to guide teams while remaining close to execution.

At s360, our purpose is to transform retailers into eCom leaders. We plug expertise gaps for our clients and give brands access to a leading technology stack, designed for retailers. We’ve built a culture where s360ers genuinely enjoy their work and are empowered to experience career firsts – from travel and exciting brands to ongoing learning and digital innovation. Our work environment is built around inclusivity, mutual respect, and the belief that “attitude creates ability”, which means we value the way you approach work, not just the skills you have. This means you’ll be joining a team of s360ers who are passionate about what they do, keen to collaborate, and will work hard, but also have fun along the way.

Benefits & Perks:

• Hybrid working with 40% of time in the office based on a schedule that suits you.
• Flexible working hours and ability to work remotely internationally.
• Between £1,000 annual professional development budget based on your seniority. Plus 5 PD days to take time out of work for learning & development.
• 25 days annual leave + your birthday off + 2 MIND mental health days + 1 volunteering day + tenure based additional leave, scaling from year 3 onwards.
• Parental leave policy with up to 6 months at full pay as a primary carer.
• Access to free mental health support and counselling.
• Tech set‑up including new iPhone & contract and a “home working tech kit”.
• Summer Fridays! Early finishes in June, July & August.
• 4% employer pension contribution and access to Penfold Pensions, the UK’s leading private pension provider.

We look forward to hearing from you! Does this sound like the right fit for you? Then don’t hesitate to apply or reach out to Managing Director Nicki Eggie at ne@s360digital.com. To apply for a role here, please send your CV and make sure to include a cover letter (or similar!) in your application. A successful cover letter will tell us a bit about you, why you love Paid Search and what stands out about joining the team. NOTE: Due to the competitive nature of this field, applications without cover letters will not be considered. We celebrate multiple approaches, points of view and backgrounds. At any point in the application process, please feel safe to let us know of any accommodations that will make it more accessible for you. We encourage you to share your pronouns and anything else you would like us to know that will make this an enjoyable experience.

s360 (founded 2011) is a leading European marketing and technology agency with over 330 employees. Headquartered in Denmark, the company has 10 offices across 8 countries: Denmark, Norway, Sweden, Finland, the UK, the Netherlands, Spain, and Serbia. s360 helps brands and retailers grow through strategic advisory and hands‑on execution across marketing, creativity, data, and technology disciplines. The company has received more than 60 industry awards and is one of Europe’s most award‑winning agencies.