Director, Digital Growth Digital Growth · London ·

Are you excited to combine mentoring a talented team with leading the Digital Strategy for some of our biggest Brands & Retailers? s360 UK is looking for a Digital Growth Director with 6-8 years of experience and a passion for eCommerce to join our growing team. Our London team of 30+ work closely together, acting as an extension of our clients' teams for leading retailers such as schuh, New Era, Wrangler & Lee.

In this role, you’ll be leading the overarching digital strategy and direction for our key accounts, whilst also owning and evolving our internal Digital Growth training programme. This is a role where you balance high-level strategic ownership with people development. To give you an idea of where you'll spend your time, the role is made up of four key pillars:

• Driving Strategy & Team Growth
• Client Leadership & Strategy

• Lead the end-to-end digital strategy for 4-5 key eCommerce brands. You take full responsibility for hitting performance targets and executing proactive, annual roadmaps with precision.
• Translate high-level business goals into "big bets" and tactical levers across Paid Search, Paid Social, SEO, and Creative.
• Take full responsibility for building authentic, trust-based relationships with Senior Stakeholders and Leadership Teams.
• Take ownership of client performance in line with their goals (CAC, ROAS, MER, revenue).

• Partner with the Head of Digital Growth to build the next wave of Client Leads.
• You act as a hands-on coach and mentor for Associates, Managers, and Senior Managers.
• Co-design, host, and own our internal training sessions.

• Contribute to the continuous improvement of our product, processes, and ways of working.
• You will act as a thought leader, sharing insights both internally and externally.
• You actively use AI to work smarter, giving you more time for high-level strategy.

What you bring to the team:

• 6–8 years of Account Management & Strategy experience from an agency or in-house setting, with deep expertise in eCommerce/Retail.
• Experience leading, empowering, and coaching a team.
• Proven ability to build integrated, full-funnel media plans across Paid Search, Paid Social, SEO, and Creative.
• A commitment to building meaningful, authentic relationships with key decision-makers.
• You are driven by performance, capable of identifying trends and risks early, and thrive in a fast‑paced environment.

At s360 UK, authenticity is at the heart of everything we do. We know that diverse and inclusive teams have a positive impact on our culture and our business. We celebrate multiple approaches, points of view and backgrounds.

You will work alongside a close-knit team of 30+ s360ers, in an environment where people love where they work. Our culture is built on collaboration, high standards and shared ambition.

As part of s360, our London team is backed by the resources, technology & AI solutions of a +330-person agency. You’ll have the chance to work on global brands, and collaborate with our international teams.

Why s360 UK? At s360, our purpose is to transform retailers into eCom leaders. We plug expertise gaps for our clients and give brands access to a leading technology stack, designed for retailers.

You can expect market leading range benefits & perks that include:

• Hybrid working with 40% of time in the office based on a schedule that suits you.
• Flexible working hours and ability to work remotely internationally.
• Between £250- £2,000 annual professional development budget based on your seniority.
• 25 days annual leave + your birthday off + 2 MIND mental health days + 1 volunteering day + tenure based additional leave, scaling from year 3 onwards.
• Parental leave policy with up to 6 months at full pay as a primary carer.
• Access to free mental health support and counselling.
• Tech set-up including new iPhone & contract and a “home working tech kit”.
• Summer Fridays! Early finishes in June, July & August.
• 4% employer pension contribution and access to Penfold Pensions, the UK’s leading private pension provider.