At a Glance
- Tasks: Lead office operations, manage teams, and ensure top-notch service delivery.
- Company: Join S2S Group, a leader in IT asset disposal and data destruction.
- Benefits: Enjoy health cash plan, training opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth and collaboration across departments.
- Why this job: Make a real impact in a sustainable tech company while developing your leadership skills.
- Qualifications: Experience in office management or customer service, with strong leadership abilities.
The predicted salary is between 49500 - 60500 £ per year.
S2S Group is a leading IT Asset Disposal (ITAD) and data destruction specialist based in the UK.
We help businesses securely and sustainably manage their end-of-life IT equipment.
Our services include secure data erasure and destruction, device refurbishment, recycling, and bespoke IT lifecycle solutions.
With a strong commitment to environmental responsibility, data security, and compliance, S2S Group ensures that all IT assets are processed in accordance with the highest industry standards.
We combine technical expertise with innovative software and sustainable practices, making us a trusted partner for organisations across various sectors.
At S2S Group, we invest in people, providing training and development opportunities that support both individual and company growth.
The
Office Lead will provide senior operational and people leadership across the office function, ensuring teams, customer accounts, and cross-functional priorities are coordinated effectively to support service delivery, business performance, and continuous improvement.
This role sits at the heart of the business, turning customer requirements and operational priorities into clear actions across the office function.
The Office Lead will report directly to
Rachel Hall, our Chief Operating Officer (COO) , and will maintain visibility of workloads, service commitments, account activity, and team capacity to ensure work is prioritised effectively and issues are escalated or resolved promptly.
Through regular communication with internal stakeholders, the role supports consistent service delivery, informed decision-making, and practical improvements to office processes, reporting, and customer support.
- S2S Group Ltd – Rotherham
- Working Week: Monday to Friday, 8am – 5pm
- Possible Start Date: September 2026
- KEY ACCOUNTABILITIES
- Accountable for day-to-day office effectiveness, team performance, workload planning, operational administration standards, and customer account oversight.
- Drives cross-functional alignment between Sales, Business Development, Logistics, Operations, Account Management, and senior leadership.
- Contributes to business planning, operational reporting, recruitment, onboarding, training, and continuous improvement activities.
- Experience in office management, operations management, customer service, or account management leadership.
- Proven experience leading and developing multi-functional teams.
- Track record of fostering cross-departmental alignment to streamline workflows and eliminate operational silos.
- Strong organisational and planning skills.
- Excellent communication and stakeholder management abilities.
- Strong problem-solving and decision-making capability.
- Ability to manage multiple priorities in a fast-paced environment.
- Customer-focused with strong commercial awareness.
- Proficient in Microsoft Office and CRM systems.
- Experience within IT Asset Disposition (ITAD), logistics, recycling, or related industries.
- Experience managing customer accounts and service delivery functions.
- Knowledge of ERP tools, workflow automation platforms and operational management systems.
- Leadership & People Management
- Customer Focus
- Collaboration & Relationship Building
- Operational Excellence
- Problem Solving & Decision Making
- Planning & Organisation
- Accountability & Ownership
- COMPANY BENEFITS
- Medicash
- Health
- Cash
Plan: Provides cashback towards everyday healthcare costs, including dental treatment, optical expenses, physiotherapy, specialist consultations, health screening and prescriptions, together with access to a Virtual GP service and a range of digital wellbeing benefits.
*Pre-employment screening will be undertaken/DBS Clearance will be required.
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Office Lead in Wath upon Dearne employer: S2S Group
S2S Group is an exceptional employer, offering a dynamic work environment in Rotherham where innovation meets sustainability. With a strong focus on employee development, we provide comprehensive training and growth opportunities, ensuring that our team members thrive both personally and professionally. Our commitment to environmental responsibility and data security, combined with a supportive culture and competitive benefits like the Medicash Health Cash Plan, makes S2S Group a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Office Lead in Wath upon Dearne
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Office Lead at S2S Group!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like S2S Group or be willing to refer you for that Office Lead position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from S2S Group who’s on the lookout for their next Office Lead star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Office Lead role at S2S Group!
We think you need these skills to ace Office Lead in Wath upon Dearne
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at S2S Group. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at S2S Group
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at S2S Group. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
