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- Tasks: Deliver top-notch client experiences and manage multiple accounts with ease.
- Company: Join a trusted leader in health, safety, and environmental solutions.
- Benefits: Enjoy competitive salary, generous holiday package, and comprehensive medical insurance.
- Why this job: Be part of a supportive team focused on your growth and development.
- Qualifications: Strong organisational skills and experience with CRM and Office products.
- Other info: Dynamic role with opportunities for business development and career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Join Our Team as a Client Account/Relationship Manager. The S2 Partnership is a trusted leader in providing health, safety, and environmental solutions for companies operating within the commercial real estate sector. With over 25 years of experience, our longstanding reputation is built on a foundation of expertise, reliability, and a commitment to excellence.
The main responsibility for the successful candidate is to deliver excellent client experience across a number of client accounts. This role will report to the Head of Client Management. This is a client facing role and the successful candidate will need to ensure that all queries are dealt with as a priority, to ensure first-class client service delivery and a smooth-running experience for the client.
A variety of systems will be interacted with such as CRM, our internal management system, HR system and Microsoft Office 365.
- Proactive client support and account management.
- Hosting and attending client meetings, including virtual meetings and travel to client offices, as well as preparing meeting agendas, notes, and action points.
- Project support for existing clients.
- Supporting the wider Business Development team with day-to-day tasks.
- Identifying and pursuing business development opportunities.
At S2, we believe our people are our greatest asset. You’ll be supported by industry experts who are committed to your growth and development. In return for your enthusiasm and commitment, we offer a competitive salary and a comprehensive benefits package, including:
- Competitive Salary & Benefits: Including a profit-related bonus.
- Generous Holiday Package: 26 days’ annual leave plus bank holidays.
- Holiday Buy/Sell Scheme: Buy or Sell up to 3 days annual leave.
- Comprehensive Medical Insurance: Covering existing medical conditions, routine check-ups, GP-referred services, and dental and optical care.
- Pension & Life Insurance: S2 contribute to your retirement savings, and you can sacrifice part of your salary to enhance these benefits.
- Long Service Holiday Awards: 1 day annual leave for every 5 years of service.
- Offering resources and support to enhance your overall well-being.
Client Services Manager / Account Manager employer: S2 Partnership
Contact Detail:
S2 Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Manager / Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Client Services Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their values, and think about how your experience aligns with their needs. Practise common interview questions and be ready to showcase your client management skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it makes it easier for us to track your application and get back to you quickly.
We think you need these skills to ace Client Services Manager / Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Services Manager role. Highlight your experience in client management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since this role is all about client interaction, it's crucial to demonstrate your communication prowess. Use clear and concise language in your application, and don’t forget to mention any experience with hosting meetings or managing client relationships.
Highlight Your Organisational Skills: Being highly organised is key for this position. Share examples of how you've managed deadlines and projects in the past. We love to see candidates who can juggle multiple tasks while keeping everything running smoothly!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at S2!
How to prepare for a job interview at S2 Partnership
✨Know Your Client Services Inside Out
Before the interview, make sure you understand the key responsibilities of a Client Services Manager. Familiarise yourself with the S2 Partnership's approach to client management and think about how your experience aligns with their commitment to excellent client service.
✨Prepare for Client-Facing Scenarios
Since this role is client-facing, be ready to discuss how you've handled client queries in the past. Prepare examples that showcase your proactive support and ability to manage multiple accounts effectively, as well as your experience with CRM systems and Microsoft Office 365.
✨Showcase Your Organisational Skills
Highlight your organisational abilities during the interview. Be prepared to discuss how you manage deadlines and projects, especially when juggling various client accounts. Use specific examples to illustrate your time management skills and how they contribute to smooth client experiences.
✨Demonstrate Your Business Development Mindset
The role involves identifying business development opportunities, so come equipped with ideas on how you could contribute to this aspect. Think about previous experiences where you successfully identified new opportunities or improved client relationships, and be ready to share those insights.