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- Tasks: Deliver exceptional client experiences and manage multiple accounts with a proactive approach.
- Company: Join S2 Partnership, a leader in health, safety, and environmental solutions.
- Benefits: Enjoy competitive salary, generous holiday package, and comprehensive medical insurance.
- Why this job: Be part of a supportive team focused on your growth and development.
- Qualifications: Strong organisational skills and experience with CRM and Office 365.
- Other info: Dynamic role with opportunities for business development and career advancement.
The predicted salary is between 28800 - 43200 £ per year.
Join Our Team as a Client Account/Relationship Manager. The S2 Partnership is a trusted leader in providing health, safety, and environmental solutions for companies operating within the commercial real estate sector. With over 25 years of experience, our longstanding reputation is built on a foundation of expertise, reliability, and a commitment to excellence.
The main responsibility for the successful candidate is to deliver excellent client experience across a number of client accounts. This role will report to the Head of Client Management. This is a client facing role and the successful candidate will need to ensure that all queries are dealt with as a priority, to ensure first-class client service delivery and a smooth-running experience for the client.
A variety of systems will be interacted with such as CRM, our internal management system, HR system and Microsoft Office 365.
- Proactive client support and account management.
- Hosting and attending client meetings, including virtual meetings and travel to client offices, as well as preparing meeting agendas, notes, and action points.
- Project support for existing clients.
- Supporting the wider Business Development team with day-to-day tasks.
- Identifying and pursuing business development opportunities.
At S2, we believe our people are our greatest asset. You’ll be supported by industry experts who are committed to your growth and development. In return for your enthusiasm and commitment, we offer a competitive salary and a comprehensive benefits package, including:
- Competitive Salary & Benefits: Including a profit-related bonus.
- Generous Holiday Package: 26 days’ annual leave plus bank holidays.
- Holiday Buy/Sell Scheme: Buy or Sell up to 3 days annual leave.
- Comprehensive Medical Insurance: Covering existing medical conditions, routine check-ups, GP-referred services, and dental and optical care.
- Pension & Life Insurance: S2 contribute to your retirement savings, and you can sacrifice part of your salary to enhance these benefits.
- Long Service Holiday Awards: 1 day annual leave for every 5 years of service.
- Offering resources and support to enhance your overall well-being.
Client Engagement Manager / Account Manager employer: S2 Partnership
Contact Detail:
S2 Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Engagement Manager / Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to refer you to a hiring manager.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their values, and think about how your skills align with their needs. Practise common interview questions and have some examples ready to showcase your experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it makes it easier for us to keep track of your application.
We think you need these skills to ace Client Engagement Manager / Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Engagement Manager role. Highlight your experience in client management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since this role is all about client interaction, it's crucial to demonstrate your communication prowess. Use clear and concise language in your application, and don’t forget to mention any experience you have with hosting meetings or managing client relationships.
Highlight Your Organisational Skills: Being highly organised is key for this position. In your application, share examples of how you've successfully managed deadlines and projects in the past. We love to see candidates who can juggle multiple tasks while keeping everything on track!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at S2!
How to prepare for a job interview at S2 Partnership
✨Know Your Client Engagement Strategies
Before the interview, brush up on effective client engagement strategies. Be ready to discuss how you’ve successfully managed client relationships in the past and what techniques you use to ensure a first-class service delivery.
✨Familiarise Yourself with Relevant Systems
Since the role involves using various systems like CRM and Microsoft Office 365, make sure you’re comfortable with these tools. If you have experience with similar software, be prepared to share specific examples of how you’ve used them to enhance client interactions.
✨Prepare for Client Meeting Scenarios
Think about potential scenarios you might face in client meetings. Prepare to discuss how you would handle different situations, such as addressing client queries or managing project timelines, to demonstrate your proactive approach.
✨Showcase Your Organisational Skills
This role requires excellent organisational skills, so come equipped with examples of how you’ve managed multiple projects or deadlines in the past. Highlight any tools or methods you use to stay organised and ensure smooth operations.