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For Companies At a Glance
- Tasks: Deliver exceptional client experiences and manage multiple accounts with a proactive approach.
- Company: Join S2 Partnership, a leader in health, safety, and environmental solutions.
- Benefits: Enjoy competitive salary, generous holiday package, and comprehensive medical insurance.
- Why this job: Make a real impact while growing your career in a supportive and inclusive environment.
- Qualifications: Strong IT skills, excellent communication, and ability to manage projects effectively.
- Other info: Access to employee benefits and long service awards for dedicated team members.
The predicted salary is between 36000 - 60000 £ per year.
Join Our Team as a Client Account/Relationship Manager
About Us
The S2 Partnership is a trusted leader in providing health, safety, and environmental solutions for companies operating within the commercial real estate sector. With over 25 years of experience, our longstanding reputation is built on a foundation of expertise, reliability, and a commitment to excellence. Join us and become part of a team that truly makes a difference.
What We’re Looking For
The main responsibility for the successful candidate is to deliver excellent client experience across a number of client accounts. This role will report to the Head of Client Management. This is a client facing role and the successful candidate will need to ensure that all queries are dealt with as a priority, to ensure first-class client service delivery and a smooth-running experience for the client. A variety of systems will be interacted with such as CRM, our internal management system, HR system and Microsoft Office 365.
Key Responsibilities Include:
- Proactive client support and account management.
- Hosting and attending client meetings, including virtual meetings and travel to client offices, as well as preparing meeting agendas, notes, and action points.
- Project support for existing clients.
- Regular client reporting.
- Supporting the wider Business Development team with day-to-day tasks.
- Enhance upon and deliver demonstrations/presentations.
- Identifying and pursuing business development opportunities.
- Understanding new client requirements, assessing the impact on the generic product and analysing the development requirements.
Skills, Qualifications and Experience Required:
- Strong I.T. skills including use of Office products, and web-based systems.
- Excellent people skills and an ability to deal with stakeholders at all levels.
- Excellent verbal and written communication.
- Great attention to detail.
- Highly organised, ability to manage deadlines and projects.
- Ability to deliver results in a fast pace and pressured environment.
Why Join S2
At S2, we believe our people are our greatest asset. You’ll be supported by industry experts who are committed to your growth and development. We foster an inclusive and diverse workplace where well-being is a priority.
In return for your enthusiasm and commitment, we offer a competitive salary and a comprehensive benefits package, including:
- Competitive Salary & Benefits: Including a profit-related bonus.
- Generous Holiday Package: 26 days’ annual leave plus bank holidays.
- Holiday Buy/Sell Scheme: Buy or Sell up to 3 days annual leave.
- Comprehensive Medical Insurance: Covering existing medical conditions, routine check-ups, GP-referred services, and dental and optical care.
- Pension & Life Insurance: S2 contribute to your retirement savings, and you can sacrifice part of your salary to enhance these benefits.
- Long Service Holiday Awards: 1 day annual leave for every 5 years of service.
- Access to our Employee Benefits Platform: Offering resources and support to enhance your overall well-being.
To Apply
Please upload your CV and covering letter at https://s2partnership.bamboohr.com/careers. Please note, this opportunity is NOT open to recruiters.
Client Account/Relationship Manager employer: S2 Partnership
Contact Detail:
S2 Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account/Relationship Manager
✨Tip Number 1
Get to know the company inside out! Research S2 Partnership's values, projects, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your people skills! Since this role is all about client relationships, try role-playing common client scenarios with friends or family. It’ll boost your confidence and help you think on your feet.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After interviews or meetings, send a quick thank-you email. It shows professionalism and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and really want to be part of the S2 team.
We think you need these skills to ace Client Account/Relationship Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Client Account/Relationship Manager role. Highlight your people skills and any relevant project management experience to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about client management and how your background aligns with our mission at S2. Keep it engaging and personal!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application demonstrates your excellent communication skills. Be clear, concise, and professional in your language to impress us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just upload your CV and cover letter!
How to prepare for a job interview at S2 Partnership
✨Know Your Client
Before the interview, research The S2 Partnership and its role in health, safety, and environmental solutions. Understand their client base and the specific challenges they face in the commercial real estate sector. This knowledge will help you tailor your responses and demonstrate your genuine interest in the company.
✨Showcase Your People Skills
As a Client Account/Relationship Manager, excellent people skills are crucial. Prepare examples of how you've successfully managed client relationships in the past. Be ready to discuss how you handle difficult situations and ensure client satisfaction, as this will highlight your ability to deliver first-class service.
✨Demonstrate Organisational Skills
The role requires strong organisational abilities. Bring examples of how you've managed multiple projects or deadlines effectively. You might even want to mention any tools or systems you use to stay organised, as this shows you're proactive and can handle the fast-paced environment.
✨Prepare for Practical Scenarios
Expect to be asked about specific scenarios related to client management. Think about how you would approach hosting client meetings, preparing agendas, or handling queries. Practising these scenarios can help you articulate your thought process clearly during the interview.