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For Companies At a Glance
- Tasks: Deliver excellent client experiences and manage multiple accounts with proactive support.
- Company: Join S2 Partnership, a leader in health, safety, and environmental solutions.
- Benefits: Competitive salary, generous holiday package, and comprehensive medical insurance.
- Why this job: Be part of a team that makes a real difference in the commercial real estate sector.
- Qualifications: Strong IT skills, excellent communication, and great attention to detail required.
- Other info: Inclusive workplace focused on your growth and well-being.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Join Our Team as a Client Account Manager
About Us
The S2 Partnership is a trusted leader in providing health, safety, and environmental solutions for companies operating within the commercial real estate sector. With over 25 years of experience, our longstanding reputation is built on a foundation of expertise, reliability, and a commitment to excellence. Join us and become part of a team that truly makes a difference.
What We’re Looking For
The main responsibility for the successful candidate is to deliver excellent client experience across a number of client accounts. This role will report to the Head of Client Management.
This is a client facing role and the successful candidate will need to ensure that all queries are dealt with as a priority, to ensure first-class client service delivery and a smooth-running experience for the client. A variety of systems will be interacted with such as CRM, our internal management system, HR system and Microsoft Office 365.
Key Responsibilities Include
Responsibilities:
- Proactive client support and account management.
- Hosting and attending client meetings, including the production of meeting agendas and notes/actions.
- Project support for existing clients.
- Regular client reporting.
- Supporting the wider Business Development team with day-to-day tasks.
- Enhance upon and deliver demonstrations/presentations.
- Identifying and pursuing business development opportunities.
- Understanding new client requirements, assessing the impact on the generic product and analysing the development requirements.
Skills, Qualifications and Experience Required:
- Strong I.T. skills including use of Office products, and web-based systems
- Excellent people skills and an ability to deal with stakeholders at all levels
- Excellent verbal and written communication
- Great attention to detail
- Highly organised, ability to manage deadlines and projects
- Ability to deliver results in a fast pace and pressured environment
Why Join S2
At S2, we believe our people are our greatest asset. You’ll be supported by industry experts who are committed to your growth and development. We foster an inclusive and diverse workplace where well-being is a priority.
In return for your enthusiasm and commitment, we offer a competitive salary and a comprehensive benefits package, including:
- Competitive Salary & Benefits: Including a profit-related bonus.
- Generous Holiday Package: 26 days’ annual leave plus bank holidays.
- Holiday Buy/Sell Scheme: Buy or Sell up to 3 days annual leave.
- Comprehensive Medical Insurance:
- Covering existing medical conditions, routine check-ups, GP-referred services, and dental and optical care.
- Pension & Life Insurance:
- S2 contribute to your retirement savings, and you can sacrifice part of your salary to enhance these benefits.
- Long Service Holiday Awards: 1 day annual leave for every 5 years of service.
- Access to our Employee Benefits Platform:
- Offering resources and support to enhance your overall well-being.
To Apply
Please upload your CV and covering letter at https://s2partnership.bamboohr.com/careers
Please note, this opportunity is NOT open to recruiters.
Client Account Manager employer: S2 Partnership
Contact Detail:
S2 Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager
✨Tip Number 1
Get to know the company inside out! Research S2 Partnership's values, projects, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills align with the role of Client Account Manager. Highlight your experience in client support and project management to make a strong impression during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make decisions.
We think you need these skills to ace Client Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Client Account Manager role. Highlight your client management experience and any relevant achievements to show us why you're the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us about your passion for client service and how you can contribute to our team. Be genuine and let your personality come through.
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application demonstrates your excellent communication skills. Keep it clear, concise, and professional – we want to see how you express yourself!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your CV and cover letter directly. Plus, it shows us you’re keen on joining our team at S2!
How to prepare for a job interview at S2 Partnership
✨Know Your Client
Before the interview, take some time to research The S2 Partnership and its role in the health, safety, and environmental sector. Understanding their client base and the specific challenges they face will help you tailor your responses and demonstrate your proactive approach to client management.
✨Showcase Your Communication Skills
As a Client Account Manager, excellent verbal and written communication is key. Prepare examples of how you've effectively communicated with clients or stakeholders in the past. Practise articulating your thoughts clearly and confidently, as this will be crucial during client meetings and presentations.
✨Demonstrate Organisational Skills
Highlight your ability to manage multiple accounts and deadlines. Bring examples of how you've successfully juggled various projects or tasks in a fast-paced environment. This will show that you can handle the demands of the role and deliver results under pressure.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and client management skills. Think of scenarios where you've had to deal with difficult clients or unexpected challenges. Be ready to discuss how you approached these situations and what the outcomes were, showcasing your ability to enhance client experience.
