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For Companies At a Glance
- Tasks: Deliver top-notch client experiences and manage various accounts with a proactive approach.
- Company: Join S2 Partnership, a leader in health, safety, and environmental solutions.
- Benefits: Enjoy competitive salary, generous holiday package, and comprehensive health coverage.
- Why this job: Make a real impact while growing your career in a supportive and inclusive environment.
- Qualifications: Strong IT skills, excellent communication, and ability to thrive under pressure.
- Other info: Access to resources for well-being and long service holiday awards.
The predicted salary is between 28800 - 43200 £ per year.
Join Our Team as a Client Account Manager
The S2 Partnership is a trusted leader in providing health, safety, and environmental solutions for companies operating within the commercial real estate sector. With over 25 years of experience, our longstanding reputation is built on a foundation of expertise, reliability, and a commitment to excellence. Join us and become part of a team that truly makes a difference.
What We’re Looking For
The main responsibility for the successful candidate is to deliver excellent client experience across a number of client accounts. This role will report to the Head of Client Management.
This is a client facing role and the successful candidate will need to ensure that all queries are dealt with as a priority, to ensure first-class client service delivery and a smooth-running experience for the client. A variety of systems will be interacted with such as CRM, our internal management system, HR system and Microsoft Office 365.
Key Responsibilities
- Proactive client support and account management.
- Hosting and attending client meetings, including the production of meeting agendas and notes/actions.
- Project support for existing clients.
- Regular client reporting.
- Supporting the wider Business Development team with day-to-day tasks.
- Enhance upon and deliver demonstrations/presentations.
- Identifying and pursuing business development opportunities.
- Understanding new client requirements, assessing the impact on the generic product and analysing the development requirements.
Skills, Qualifications and Experience Required
- Strong I.T. skills including use of Office products, and web-based systems.
- Excellent people skills and an ability to deal with stakeholders at all levels.
- Excellent verbal and written communication.
- Great attention to detail.
- Highly organised, ability to manage deadlines and projects.
- Ability to deliver results in a fast pace and pressured environment.
Why Join S2
At S2, we believe our people are our greatest asset. You’ll be supported by industry experts who are committed to your growth and development. We foster an inclusive and diverse workplace where well-being is a priority.
In return for your enthusiasm and commitment, we offer a competitive salary and a comprehensive benefits package, including:
- Competitive Salary & Benefits: Including a profit-related bonus.
- Generous Holiday Package: 26 days’ annual leave plus bank holidays.
- Holiday Buy/Sell Scheme: Buy or Sell up to 3 days annual leave.
- Covering existing medical conditions, routine check-ups, GP-referred services, and dental and optical care.
- Pension & Life Insurance
- S2 contribute to your retirement savings, and you can sacrifice part of your salary to enhance these benefits.
- Long Service Holiday Awards: 1 day annual leave for every 5 years of service.
- Access to our Employee Benefits Platform
- Offering resources and support to enhance your overall well-being.
To Apply
Please upload your CV and covering letter at https://s2partnership.bamboohr.com/careers
To note, this opportunity is NOT open to recruiters.
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Client Account Manager employer: S2 Partnership
Contact Detail:
S2 Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Client Account Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research S2 Partnership thoroughly, understand their values, and think about how your skills align with their needs. Practise common interview questions and be ready to showcase your excellent people skills and attention to detail.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from the interview to remind them of your conversation and reinforce your interest.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the S2 team.
We think you need these skills to ace Client Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Account Manager role. Highlight relevant experience and skills that match the job description, especially your client management and communication abilities.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re the perfect fit for our team. Share specific examples of how you've delivered excellent client experiences in the past and how you can bring that to S2 Partnership.
Showcase Your IT Skills: Since strong IT skills are essential for this role, mention your proficiency with Office products and any web-based systems you've used. This will show us you're ready to hit the ground running!
Follow the Application Process: Don’t forget to apply through our website! Upload your CV and cover letter at the provided link. Following the application process helps us keep everything organised and makes it easier for us to review your application.
How to prepare for a job interview at S2 Partnership
✨Know Your Client Management Basics
Before the interview, brush up on your client management skills. Understand the key responsibilities of a Client Account Manager and be ready to discuss how you can deliver excellent client experiences. Think about specific examples from your past roles where you've successfully managed client relationships.
✨Show Off Your IT Skills
Since strong IT skills are crucial for this role, make sure you’re familiar with Microsoft Office 365 and any CRM systems you’ve used. Be prepared to talk about how you’ve leveraged technology to enhance client interactions or streamline processes in previous positions.
✨Prepare for Client-Facing Scenarios
Expect to be asked about how you would handle various client scenarios. Prepare by thinking through potential challenges you might face in the role and how you would address them. This shows that you’re proactive and ready to ensure first-class service delivery.
✨Demonstrate Your Communication Skills
As communication is key in this role, practice articulating your thoughts clearly and confidently. You might be asked to present a mock agenda or report during the interview, so be ready to showcase your verbal and written communication prowess.
