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For Companies At a Glance
- Tasks: Deliver excellent client experiences and manage multiple accounts with proactive support.
- Company: Join S2 Partnership, a leader in health, safety, and environmental solutions.
- Benefits: Competitive salary, generous holiday package, and comprehensive medical insurance.
- Why this job: Make a real impact while growing your career in a supportive environment.
- Qualifications: Strong IT skills, excellent communication, and attention to detail required.
- Other info: Inclusive workplace prioritising well-being and professional development.
The predicted salary is between 36000 - 60000 £ per year.
Join Our Team as a Client Account/Relationship Manager
About Us
The S2 Partnership is a trusted leader in providing health, safety, and environmental solutions for companies operating within the commercial real estate sector. With over 25 years of experience, our longstanding reputation is built on a foundation of expertise, reliability, and a commitment to excellence. Join us and become part of a team that truly makes a difference.
What We’re Looking For
The main responsibility for the successful candidate is to deliver excellent client experience across a number of client accounts. This role will report to the Head of Client Management. This is a client facing role and the successful candidate will need to ensure that all queries are dealt with as a priority, to ensure first-class client service delivery and a smooth-running experience for the client. A variety of systems will be interacted with such as CRM, our internal management system, HR system and Microsoft Office 365.
Key Responsibilities Include:
- Proactive client support and account management.
- Hosting and attending client meetings, including virtual meetings and travel to client offices, as well as preparing meeting agendas, notes, and action points.
- Project support for existing clients.
- Regular client reporting.
- Supporting the wider Business Development team with day-to-day tasks.
- Enhance upon and deliver demonstrations/presentations.
- Identifying and pursuing business development opportunities.
- Understanding new client requirements, assessing the impact on the generic product and analysing the development requirements.
Skills, Qualifications and Experience Required:
- Strong I.T. skills including use of Office products, and web-based systems.
- Excellent people skills and an ability to deal with stakeholders at all levels.
- Excellent verbal and written communication.
- Great attention to detail.
- Highly organised, ability to manage deadlines and projects.
- Ability to deliver results in a fast pace and pressured environment.
Why Join S2
At S2, we believe our people are our greatest asset. You’ll be supported by industry experts who are committed to your growth and development. We foster an inclusive and diverse workplace where well-being is a priority.
In return for your enthusiasm and commitment, we offer a competitive salary and a comprehensive benefits package, including:
- Competitive Salary & Benefits: Including a profit-related bonus.
- Generous Holiday Package: 26 days’ annual leave plus bank holidays.
- Holiday Buy/Sell Scheme: Buy or Sell up to 3 days annual leave.
- Comprehensive Medical Insurance: Covering existing medical conditions, routine check-ups, GP-referred services, and dental and optical care.
- Pension & Life Insurance: S2 contribute to your retirement savings, and you can sacrifice part of your salary to enhance these benefits.
- Long Service Holiday Awards: 1 day annual leave for every 5 years of service.
- Access to our Employee Benefits Platform: Offering resources and support to enhance your overall well-being.
To Apply
Please upload your CV and covering letter at https://s2partnership.bamboohr.com/careers. Please note, this opportunity is NOT open to recruiters.
Client Account/Relationship Manager in Cambridge employer: S2 Partnership
Contact Detail:
S2 Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account/Relationship Manager in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Client Account/Relationship Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. Understand their needs and how you can enhance their experience. This will show that you're not just another candidate, but someone who genuinely cares about delivering first-class service.
✨Tip Number 3
Practice your communication skills! Since this role is all about client interaction, being articulate and confident in your conversations is key. Try mock interviews with friends or family to get comfortable discussing your experiences and how they relate to the job.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team at S2 Partnership and making a difference in the commercial real estate sector.
We think you need these skills to ace Client Account/Relationship Manager in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Account/Relationship Manager role. Highlight relevant experience and skills that match the job description, especially your client management and communication abilities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your proactive approach to client support!
Showcase Your I.T. Skills: Since we value strong I.T. skills, be sure to mention your proficiency with Office products and any web-based systems you've used. This will show us you can hit the ground running in our tech-driven environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to upload your CV and cover letter!
How to prepare for a job interview at S2 Partnership
✨Know Your Client
Before the interview, take some time to research The S2 Partnership and their approach to client management. Understanding their values and how they deliver client solutions will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Client Account/Relationship Manager, your ability to connect with clients is crucial. Prepare examples of how you've successfully managed client relationships in the past, highlighting your communication skills and attention to detail. This will demonstrate that you can handle stakeholder interactions effectively.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle client queries. Think of specific scenarios where you turned a challenging situation into a positive outcome. This will showcase your proactive support and account management skills.
✨Prepare for Technical Questions
Since the role involves using various systems like CRM and Microsoft Office 365, be prepared to discuss your technical skills. Brush up on your knowledge of these tools and think of examples where you've used them to enhance client service or project management.