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For Companies At a Glance
- Tasks: Deliver exceptional client experiences and manage multiple accounts with proactive support.
- Company: Join S2 Partnership, a leader in health, safety, and environmental solutions.
- Benefits: Enjoy competitive salary, generous holiday, medical insurance, and pension contributions.
- Why this job: Be part of a supportive team that values personal growth and well-being.
- Qualifications: Strong IT skills, excellent communication, and ability to manage projects effectively.
- Other info: Recognised as a Great Place To Work with opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Join Our Team as a Client Account/Relationship Manager
About Us
The S2 Partnership is a trusted leader in providing health, safety, and environmental solutions for companies operating within the commercial real estate sector. With over 25 years of experience, our longstanding reputation is built on a foundation of expertise, reliability, and a commitment to excellence. Join us and become part of a team that truly makes a difference.
S2 Partnership Achieves 2025 Great Place To Work Certification
In 2025, we were proud to achieve Great Place To Work Certification — with 90% of our employees agreeing that S2 Partnership is a great place to work, well above the national average. This recognition highlights our commitment to creating a supportive, inclusive, and engaging workplace where every team member feels valued and empowered to succeed. Our team rated us particularly highly for opportunities for personal growth and development.
What We’re Looking For
The main responsibility for the successful candidate is to deliver excellent client experience across a number of client accounts. This role will report to the Head of Client Management. This is a client facing role and the successful candidate will need to ensure that all queries are dealt with as a priority, to ensure first-class client service delivery and a smooth-running experience for the client. A variety of systems will be interacted with such as CRM, our internal management system, HR system and Microsoft Office 365.
Responsibilities
- Proactive client support and account management.
- Hosting and attending client meetings, including virtual meetings and travel to client offices, as well as preparing meeting agendas, notes, and action points.
- Project support for existing clients.
- Regular client reporting.
- Supporting the wider Business Development team with day-to-day tasks.
- Enhance upon and deliver demonstrations/presentations.
- Identifying and pursuing business development opportunities.
- Understanding new client requirements, assessing the impact on the generic product and analysing the development requirements.
Skills, Qualifications and Experience Required
- Strong IT skills including use of Office products, and web-based systems.
- Excellent people skills and an ability to deal with stakeholders at all levels.
- Excellent verbal and written communication.
- Great attention to detail.
- Highly organised, ability to manage deadlines and projects.
- Ability to deliver results in a fast-paced and pressured environment.
Why Join S2
At S2, we believe our people are our greatest asset. You’ll be supported by industry experts who are committed to your growth and development. We foster an inclusive and diverse workplace where well-being is a priority. In return for your enthusiasm and commitment, we offer a competitive salary and a comprehensive benefits package, including:
- Competitive Salary & Benefits: Including a profit-related bonus.
- Generous Holiday Package: 26 days’ annual leave plus bank holidays.
- Holiday Buy/Sell Scheme: Buy or Sell up to 3 days annual leave.
- Comprehensive Medical Insurance: Covering existing medical conditions, routine check-ups, GP-referred services, and dental and optical care.
- Pension & Life Insurance: S2 contribute to your retirement savings, and you can sacrifice part of your salary to enhance these benefits.
- Long Service Holiday Awards: 1 day annual leave for every 5 years of service.
- Access to our Employee Benefits Platform: Offering resources and support to enhance your overall well-being.
To Apply
If you’re looking to grow your career at a company that truly puts its people first and has been recognised as a Great Place To Work, we’d love to hear from you. Please visit our careers page at: s2partnership.bamboohr.com/careers
Client Account/Relationship Manager employer: S2 Partnership Ltd.
Contact Detail:
S2 Partnership Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account/Relationship Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at S2 Partnership on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for those interviews! Research common questions for Client Account Managers and practice your responses. We want you to showcase your people skills and attention to detail, so be ready to share examples from your past experiences.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with CRM systems and Microsoft Office 365. Being able to demonstrate your proficiency in these tools during the interview will definitely set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the S2 team!
We think you need these skills to ace Client Account/Relationship Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Account/Relationship Manager role. Highlight your relevant experience in client management and any specific skills that match the job description. We want to see how you can bring value to our team!
Show Off Your Communication Skills: Since this role involves a lot of client interaction, it’s crucial to demonstrate your excellent verbal and written communication skills. Use clear and concise language in your application to reflect how you would communicate with clients. Remember, first impressions count!
Highlight Your Organisational Skills: Being highly organised is key for this position. In your application, share examples of how you've managed multiple projects or deadlines in the past. We love to see candidates who can juggle tasks effectively while maintaining attention to detail.
Apply Through Our Website: We encourage you to apply directly through our careers page. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team at S2 Partnership!
How to prepare for a job interview at S2 Partnership Ltd.
✨Know Your Client Management Basics
Before the interview, brush up on your client management skills. Understand the key responsibilities of a Client Account/Relationship Manager and be ready to discuss how you’ve successfully managed client relationships in the past. This will show that you’re not just familiar with the role but also passionate about delivering excellent client experiences.
✨Prepare for Real-Life Scenarios
Think of specific examples from your previous work where you’ve handled client queries or resolved issues effectively. Be prepared to share these stories during the interview, as they’ll demonstrate your problem-solving skills and ability to thrive in a fast-paced environment.
✨Familiarise Yourself with Their Systems
Since the role involves using various systems like CRM and Microsoft Office 365, it’s a good idea to familiarise yourself with these tools beforehand. If you have experience with similar systems, mention this during the interview to highlight your adaptability and tech-savviness.
✨Show Enthusiasm for Personal Growth
S2 Partnership values personal growth and development, so express your eagerness to learn and grow within the company. Share any relevant training or courses you’ve undertaken and how they’ve prepared you for this role. This will align with their commitment to employee development and show that you’re a great fit for their team.