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For Companies At a Glance
- Tasks: Engage with businesses and individuals through calls to manage collections.
- Company: Join a well-established company collaborating with top Banking and Commercial firms in the UK.
- Benefits: Enjoy a full-time schedule with weekends off and a supportive work environment.
- Why this job: Be part of a growing team where your communication skills can shine and make an impact.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Work hours are Monday to Friday, 9 AM to 5:30 PM.
The predicted salary is between 24000 - 36000 £ per year.
Staff One are delighted to be working alongside our client based in Sheffield. Our client is a well-established business, who work closely with various Banking and Commercial companies across the UK.
Due to growth, our client is now looking to recruit full time Collections Agents, to work Monday to Friday 9-5.30pm.
The role:
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Making and receiving telephone calls from businesses and Individuals, to rec…
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Collections Agent employer: S1R Limited (Trading as Staff One)
Contact Detail:
S1R Limited (Trading as Staff One) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Agent
✨Tip Number 1
Familiarize yourself with common collection techniques and strategies. Understanding how to effectively communicate with clients and negotiate payment plans can set you apart during the interview process.
✨Tip Number 2
Practice your phone communication skills. Since the role involves making and receiving calls, being confident and clear on the phone is crucial. Consider role-playing with a friend to simulate real call scenarios.
✨Tip Number 3
Research the company and its clients. Knowing about the businesses you’ll be working with can help you tailor your responses and show that you’re genuinely interested in the role.
✨Tip Number 4
Prepare questions to ask during the interview. This shows your interest in the position and helps you understand the company culture and expectations better.
We think you need these skills to ace Collections Agent
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Collections Agent position. Understand the key responsibilities and skills required, such as communication and negotiation skills.
Tailor Your CV: Customize your CV to highlight relevant experience in collections or customer service. Use specific examples that demonstrate your ability to handle calls and resolve issues effectively.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you are interested in working with their client and how your skills align with the job requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at S1R Limited (Trading as Staff One)
✨Know the Company
Research the company’s background and its relationship with banking and commercial sectors. Understanding their values and mission will help you align your answers during the interview.
✨Practice Your Communication Skills
As a Collections Agent, effective communication is key. Practice clear and concise responses to common interview questions, and be prepared to demonstrate your ability to handle difficult conversations.
✨Showcase Your Problem-Solving Abilities
Be ready to discuss specific examples of how you've resolved conflicts or handled challenging situations in previous roles. This will highlight your skills in negotiation and conflict resolution.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer about the role and the company. This shows your interest and enthusiasm for the position and helps you determine if it’s the right fit for you.
