Finance Manager

Job: Finance Manager (Factoring & Commercial Services)

Department: Property and Placemaking

Section: Business Services

Salary: Grade 8, £51,076 - £55,294

Contract: Full-time, Permanent

Hours: Monday - Friday, 35 hours per week

Job Purpose

Queens Cross Housing Association is an award-winning social landlord based in the northwest of Glasgow. With 4,355 properties adjacent to the city centre and West End and the Forth and Clyde canal running through, it is a place where people are proud to live and to work. Queens Cross Group includes a Registered Social Landlord, a property management subsidiary (Queens Cross Factoring) and a social enterprise which lets commercial property (Queens Cross Workspace). Recognised for its innovation, quality services and high performance, Queens Cross Housing Association is looking to appoint a Finance Manager within our Business Services team. This is a varied and important role, providing specialist financial expertise across our subsidiary companies and playing a key role in financial performance, income maximisation, regulatory compliance and service improvement.

Key Responsibilities

• Lead the day-to-day financial accounting processes for Queens Cross Factoring, Queens Cross Workspace and related companies, including management accounts, budgeting, forecasting, reconciliations and financial reporting.
• Lead the quarterly billing process for factored owners and monthly billing for commercial and mid-market rent tenants, ensuring accurate and timely invoicing and cost recovery.
• Manage the arrears and debt recovery process, negotiating payment arrangements and determining appropriate action, including legal and court proceedings, to maximise income.
• Prepare and submit key financial and regulatory returns, including VAT, Property Factors Registration and ARC returns, and ensure compliance with relevant legislation, title deeds and factoring requirements.
• Manage and develop a small team of Finance/Credit Control staff, supporting high performance, excellent customer service and continuous learning and development.
• Provide financial advice and performance information to senior management and Boards, while identifying opportunities to improve processes, systems, value for money and the overall customer experience.

Essential Criteria

• Minimum of 5 years’ experience working in a finance role, including experience of setting and managing budgets.
• Recognised accounting qualification and degree-level qualification in finance or a related field.
• Experience of effective arrears management and debt recovery, including knowledge of legal procedures.
• Experience of developing and implementing financial policies, procedures and controls.
• Experience of managing and motivating a team to achieve high performance.
• Strong knowledge of business planning, financial accounting, VAT and relevant Scottish legislation/court processes, with excellent analytical, organisational, communication and negotiation skills.

We Will

Provide a generous pay and reward package, including 40 days leave per year, 7% or 4% employer pension contribution, agile working, green initiatives, family friendly policies, health & wellbeing commitment and much more. Read all about our benefits and commitments on our website.

Interviews are expected to take place on 19 October 2026.