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- Tasks: Support residents with care and security in a dynamic environment.
- Company: Join Mitie Care & Custody, a leader in detention management.
- Benefits: Competitive salary, free gym access, meals, and shopping discounts.
- Why this job: Make a real difference while developing your career in a supportive team.
- Qualifications: No specific experience needed; strong communication and problem-solving skills are key.
- Other info: Comprehensive training provided, with excellent career growth opportunities.
The predicted salary is between 27930 - 30555 £ per year.
Salary ranging from £27,930 - £30,555 dependent on additional skills / responsibilities.
40 hours per week – Full Time. Capped overtime available. 24-hour service, 365 days a year. 4-on / 4-off rolling shift pattern covering both days, nights and weekends.
Additional Benefits:
- Free use of the on-site gym
- Free meals during the day
- Excellent benefits package including shopping discounts
- Pension
- Free on-site parking
- Full Uniform, including footwear provided
Mitie Care & Custody are responsible for delivering the end to end management of all residents’ needs until the outcome of their case is decided by the Home Office. This is balanced against the competing pressures of safety, security, welfare needs and regime.
Our aim is to treat those in our care with dignity, decency and respect, delivering a safe and healthy establishment which stands up to public scrutiny. We operate in a high risk, high profile and heavily regulated environment engaging with numerous stakeholders including the Home Office and Medical Service delivery partners. In delivering our services, we help residents understand what happens next, provide an environment for them to engage in activities relevant to them and create an environment in which they can reach out for support whilst building positive staff-resident relationships. Our environment is one where positive behaviour is promoted in order to support the welfare of those in our care, and our staff.
We’re looking for respectful, caring people to join our teams. If you’re the right one for us, your strong communication & interpersonal skills, non-judgmental approach, excellent problem-solving skills and ability to keep calm under pressure will be the foundations to develop your Care & Custody career.
Your working time will require you to be fully flexible to cover both day shifts with varying start and finish times and night shifts. No specific role experience or qualifications are required to be a DCO as full training and supported development are given. Experience of dealing sensitively with a wide variety of people who may be vulnerable, anxious, confused or volatile would be an advantage.
You’ll begin your Care & Custody career completing a 7-week classroom-based initial training course (ITC), continuing your development over the next 12 months with on-the-job mentoring.
What We Are Looking For:
- Be a UK citizen, Citizen of the Commonwealth with your own indefinite leave to remain (not through marriage) or EEA citizen.
- Have a valid and in date passport, with no restrictions on your stay in the UK. Please note Visas in out-of-date passports cannot be accepted as proof of Right to Work in the UK. A Biometric card alongside a current in-date passport must be provided.
- Have continuously resided in the UK for the past 5 years. (No trips overseas longer than three months)
- Applicants must not have spent more than 3 months at any one time overseas during the previous 5 years.
- This position is exempt from the Rehabilitation of Offenders Act and Applicants must be prepared to undergo an Enhanced DBS check, complete employer referencing for the previous 5 years and vetting to the level of Counter Terrorist Checked (CTC) if offered a role.
- Full UK manual driving licence with no driving ban or disqualification within the previous 5 years.
- Not currently bankrupt.
We are located off the B743 just 7 miles south of Strathaven, with major connections being into Hamilton, approximately 14 miles north of the IRC.
We will support you every step of the way, developing your skills to professionally deliver this rewarding, sometimes challenging role with integrity and respect. Applicants are warmly invited to apply, successful candidates will be progressed and invited to attend an assessment day with interview, capability assessments and full vetting screening.
Detention Custody Officer (DCO) – Dungavel Immigration Removal Centre employer: s1jobs
Contact Detail:
s1jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Detention Custody Officer (DCO) – Dungavel Immigration Removal Centre
✨Tip Number 1
Get to know the company! Research Mitie Care & Custody and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Detention Custody Officer, you'll need to interact with a variety of people. Role-play common scenarios with friends or family to build your confidence and refine your responses.
✨Tip Number 3
Be ready for the unexpected! The role can be high-pressure, so think about how you'd handle challenging situations. Prepare examples from your past experiences where you've kept calm and resolved issues effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team at Dungavel Immigration Removal Centre.
We think you need these skills to ace Detention Custody Officer (DCO) – Dungavel Immigration Removal Centre
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Detention Custody Officer. We want to see how you can bring your unique strengths to our team!
Showcase Your Soft Skills: Since this role requires strong communication and interpersonal skills, don’t shy away from sharing examples of how you've successfully interacted with diverse groups. We love to see how you handle sensitive situations!
Be Honest and Clear: When filling out your application, be straightforward about your experiences and qualifications. We appreciate transparency and want to get to know the real you, so don’t hold back!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at s1jobs
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Detention Custody Officer. Familiarise yourself with the key aspects of the job, such as maintaining safety and security, supporting residents, and promoting positive behaviour. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a DCO, strong communication and interpersonal skills are crucial. During the interview, be prepared to demonstrate how you've effectively communicated in past roles, especially in challenging situations. Use examples that highlight your ability to remain calm under pressure and engage sensitively with diverse individuals.
✨Emphasise Your Problem-Solving Abilities
Expect questions that assess your problem-solving skills. Think of specific scenarios where you've had to resolve conflicts or handle difficult situations. Highlight your approach to finding solutions while maintaining respect and dignity for all parties involved, as this aligns with the values of the role.
✨Be Ready for Scenario-Based Questions
Prepare for scenario-based questions that may test your judgement and decision-making skills. Consider potential situations you might face as a DCO and how you would respond. This will not only show your critical thinking but also your understanding of the complexities involved in the role.
