Customer Service Agent
Customer Service Agent

Customer Service Agent

Kilmarnock Full-Time 20000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Handle customer calls, provide product advice, and drive sales with enthusiasm.
  • Company: Join a supportive team in a dynamic staffing and recruiting environment.
  • Benefits: Competitive salary, commission, training, and career progression opportunities.
  • Why this job: Make an impact by helping customers find the right solutions while achieving your sales goals.
  • Qualifications: Sales or customer service experience preferred, but a positive attitude is key.
  • Other info: Enjoy a friendly work culture with ongoing professional development.

The predicted salary is between 20000 - 30000 £ per year.

Base pay range

Position: Customer Sales Agent

Location: Ayrshire

Salary: 25,000 + monthly bonus

Pertemps are recruiting Customer Sales Adviser to join our Ayrshire based client. The role will involve handling multi-channel customer communication, providing product advice and selling a solution on every call. We are keen to speak to candidates with the drive to succeed in a targeted sales environment.

Responsibilities

  • Handle inbound and outbound sales calls with professionalism and enthusiasm.
  • Identify customer needs and present suitable products and services to drive sales.
  • Upsell additional products and services to enhance customer satisfaction and increase revenue.
  • Build and maintain strong relationships with customers to foster loyalty and repeat business.
  • Achieve and exceed individual and team sales targets.
  • Keep accurate records of customer interactions and sales activities in our CRM system.
  • Collaborate with the sales team to share best practices and contribute to team goals.

About You

  • Sales experience desired but not essential
  • Customer Service/Retail experience
  • Excellent communication and interpersonal skills.
  • Strong persuasive skills with the ability to upsell effectively.
  • Goal-oriented with a drive to meet targets
  • Proficient in using CRM software and Microsoft Office Suite.
  • A positive attitude and the ability to thrive in a fast-paced environment.

Benefits

  • Competitive salary and commission structure.
  • Comprehensive training and ongoing professional development.
  • A supportive and friendly work environment.
  • Opportunities for career progression within the company.

Seniority level

  • Entry level

Employment type

  • Full-time

Job function

  • Other

Industries

  • Staffing and Recruiting

#J-18808-Ljbffr

Customer Service Agent employer: s1jobs

Join our dynamic team in Ayrshire as a Customer Sales Agent, where you'll enjoy a competitive salary and monthly bonuses in a supportive and friendly work environment. We prioritise your professional growth with comprehensive training and clear career progression opportunities, making it an excellent place for those eager to thrive in a targeted sales environment while building lasting customer relationships.
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Contact Detail:

s1jobs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Agent

✨Tip Number 1

Get to know the company inside out! Research their products, values, and culture. This way, when you chat with them, you can show off your knowledge and enthusiasm, making you stand out as a candidate.

✨Tip Number 2

Practice your pitch! Before any interview or call, rehearse how you’d introduce yourself and discuss your experience. Keep it engaging and relevant to the role of a Customer Sales Agent, so they see you’re the perfect fit.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 4

Don’t forget to follow up! After an interview or a conversation, shoot a quick thank-you email. It shows your appreciation and keeps you fresh in their minds, which could tip the scales in your favour.

We think you need these skills to ace Customer Service Agent

Customer Service
Sales Experience
Communication Skills
Interpersonal Skills
Persuasive Skills
Upselling
Goal-Oriented
CRM Software Proficiency
Microsoft Office Suite Proficiency
Record Keeping
Relationship Building
Team Collaboration
Adaptability
Positive Attitude

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you’re excited about the role and ready to tackle challenges with a positive attitude!

Tailor Your Experience: Make sure to highlight any relevant experience you have, even if it’s not directly in sales. We love seeing how your skills can transfer to our fast-paced environment, so don’t hold back!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences stand out without unnecessary fluff.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at s1jobs

✨Know the Product Inside Out

Before your interview, make sure you research the products and services offered by the company. Understanding what you’ll be selling will not only help you answer questions confidently but also show your enthusiasm for the role.

✨Practice Your Sales Pitch

Prepare a brief sales pitch for a product you think would suit a potential customer. This will demonstrate your persuasive skills and ability to upsell, which are crucial for the Customer Sales Agent position.

✨Showcase Your Communication Skills

During the interview, focus on your communication style. Use clear and engaging language, and don’t hesitate to ask clarifying questions if needed. This will reflect your ability to handle multi-channel customer communication effectively.

✨Be Goal-Oriented

Highlight your drive to meet targets by sharing examples from previous experiences where you achieved or exceeded goals. This will resonate well with the interviewers, as they are looking for candidates who thrive in a targeted sales environment.

Customer Service Agent
s1jobs
Location: Kilmarnock
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  • Customer Service Agent

    Kilmarnock
    Full-Time
    20000 - 30000 £ / year (est.)
  • S

    s1jobs

    50-100
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