Executive Sous Chef – Hospitality & Events (Full-time) in Coatbridge

This role will support the Executive Chef & Kitchen team in overseeing the delivery of high quality food/ catering and services across all events at Celtic Park, on both a match day and non-match day. The role is key to the functionality of the kitchen operation and requires an ability to write varied menus, operate a high volume of hospitality guests in a high pressure environment and be the point of contact in the absence of the Executive Chef.

Key Accountabilities Will Include

• Deliver the highest level of customer service at all times
• Lead on match days and specific events being the main point of contact for front of house and back of house staff
• Assist the Exec Chef in the logistical and operational management of hospitality services on a
• match day and planning for in excess of 3000 guests
• Assist the Exec Chef with the preparation and delivery of all match day and event operations from Christmas party nights to self-made, large scale events
• Provide, clear, effective and inclusive briefings to colleague on service requirements, with particular attention to food presentation, allergen information/ requirements, cooking technique and service standards
• Ensure a consistent standard of food preparation and service is followed at all times, alongside continued adherence to food safety and health and safety procedures
• Assist the Executive Chef and the BOH team in ensuring all hospitality areas remain to a high standard of cleanliness throughout, following proper disinfecting & sanitisation process at all times as per company guidelines
• Maintain up to date knowledge of relevant food safety rules and follow all company food safety guidelines, recording all temperature as per food safety monitoring brief
• Effective clean and breakdown of kitchen post- service /match day/ event with team
• Carry out all duties effectively to maintain timescales and safe working practices
• Alongside the Executive Chef, ensure team members feel valued and recognised by acknowledging and celebrating team and individual success
• Alongside HR, provide relevant wellbeing support to colleagues and maintain open channels of communication ensuring sufficient opportunity is available for team members to ask for support
• Alongside the Executive Chef, ensure roles within the catering team are designed fairly and that work is allocated appropriately between colleagues
• Ensure the health and wellbeing of colleagues is considered in all team tasks, processes and communications
• Actively build and maintain positive working relationships with colleagues across the Club, ensuring a collaborative approach is adopted at all times
• Complete all required food safety paperwork as required or instructed by Executive Chef
• In the absence of the Executive Chef, attend operation meetings and ensure all information is being relayed to the wider team
• In the absence of the Executive Chef, ensure all staff welfare matters are being managed appropriately and communicated back to HR

Skills And Experience Required

• Food Safety Level 2
• At least 3 years' experience working within a similar role (preferably within stadia)
• Ability to effectively lead and motivate a team using a hands on approach while always leading by example
• Effective menu creation and planning
• Prepare, cook and deliver to a high standard, in line with customer expectations and experience
• A good understanding of food allergens and labelling
• A good understanding of all kitchen procedures, food safety paperwork and recording wastage
• Experienced in identifying and implementing creative solutions
• Strong communicator, both verbal and written
• Proven people management skills
• Strong coaching skills, with a proven record of developing staff
• Extensive experience working in a busy, pressurised environment
• A flexible approach to working, with an ability to facilitate change
• Demonstrable leadership skills and effective communicator to motivate a high performing team
• Task orientated and proactive with ability to plan effectively
• Ability to manage and work as part of a team, using initiative
• Able to problem solve and prioritise own and other staff members' workload
• Empathetic and approachable, with excellent listening and judgement skills
• To have strong written, verbal and interpersonal communication skills
• The ability to work with discretion and maintain high levels of confidentiality at all times
• Time management and organisation skills with ability to prioritise in pressurised environment, while working to deadlines
• Relationship management
• Coaching and developing others
• Personal Accountability

Desirable

• Food Safety Level 3
• Experience of developing collaborative relationships with all staff
• Held senior role in a previous position

Additional Requirements

• Ability to work flexible hours, including weekends, evenings and match days

Club Benefits

• Dedicated Employee Assistance Programme
• Life assurance, pension and holiday buy scheme
• Cycle to work Scheme
• Access to our colleagues benefits & discount platform
• Regular colleague social eventsSubsidised on-site canteen
• Free parking
• Staff retail discount on Celtic & Adidas merchandise