Cammach are delighted to be working with our client, a leading Occupational Health Provider, to recruit a Client Support Coordinator. This is a permanent, staff position based in Aberdeen and will be fully office-based.
Responsibilities
- Booking appointments
- This will be done via our in-house management system
- Requests submitted via email or telephone calls
- Preparation for appointments
- Ensuring the clinical team have the required information to complete an appointment
- Processing appointments
- Checking certificates and reports are completed for issue to clients via our online portal
- Ensuring appointments contain relevant information to complete the appointment
- Managing Trackers and Reports for outstanding tasks
- Reception team support
- Contacting external providers regarding updates on appointment outcomes
- Allocated a task each week
- Tasks include the following
- Reports
- GP Chasing
- Trackers
- Emails
- Diary management
- Clinical support
- Preparation for the next day
Requirements
- Ability to work independently and part of a team
- Strong communication and client facing skills
- Excellent organisational skills
- Strong confidence in learning new systems and programmes.
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Client Support Coordinator employer: s1jobs
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