Cleaner

Capital Theatres – Who We Are

Capital Theatres is Scotland’s largest theatre charity. Our three distinctive venues in Edinburgh - Festival Theatre, King’s Theatre and Studio Theatre - offer over 700 extraordinary performances each year. From drama to dance, to musical shows, live music and pantomime, we entertain and inspire audiences of all ages. We want everyone to have access to the arts in a way that works for them, whether that’s on our stages or out in the community. We are committed to nurturing everyone’s creative journey, supporting emerging talent and contributing to the future of the theatre sector.

Our vision

To share extraordinary live experiences with everyone.

Our mission

To build a sense of belonging across our theatres by enriching lives through creative programmes and strong partnerships.

Our values

We care

• We take a people-centered approach
• We go above and beyond so everyone feels welcome
• We are thoughtful, respectful and sincere

We share

• We are collaborative, transparent and inclusive
• We truly listen and respond
• We are committed to widening access

We dare

• We rise to any and every challenge
• We are ambitious in outlook
• We are courageous

Together we deliver

• We have a ‘can do’ attitude and take pride in our professionalism
• When we collaborate, there is unmistakable energy
• We are trusted to deliver quality experience every time

Purpose of the role

To ensure an effective and efficient operation of cleaning services within our 3 venues. To participate in the day to day programmes of cleaning work within the allocated cleaning zones to ensure that the facilities are maintained in a clean and hygienic condition.

To actively contribute to the successful delivery of excellent service to all staff, customers and visiting companies by keeping our venues clean and tidy and fit for use.

This role is 36 hours over 6 days per week including weekend work. Typical shift 0500-1100.

Main Duties And Responsibilities

• To ensure our venues are cleaned to a high standard.
• Use appropriate cleaning materials, equipment, machinery and PPE, reporting any faults to the Head Cleaner / Stage Door.
• Support line management to deliver a flexible, efficient and professional service to all our customers.
• Vacuum, sweep, mop, dust and polish surfaces to ensure the venues are clean and presentable.
• Clean and replenish washrooms and washroom consumables.
• Empty waste and recycling bins and dispose of waste in accordance with procedures.
• Respond promptly to spillages and other cleaning requirements.
• Work flexibly across different venues and areas of our venues as required.
• Report building repairs, faults and maintenance to the Head Cleaner / Stage Door.
• Always work safely in accordance with health & safety legislation and theatre procedures / policies / safe systems of work.
• Report hazards, near misses and incidents promptly.
• Support a safe environment for colleagues, contractors and the public.

These main duties and responsibilities are indicative and not exhaustive. Other duties may be necessary to fulfil the purpose of the post. This job description may be periodically reviewed and revised by the CEO and the Board in consultation with the post holder.

Person Specification

Essential Experience

• Cleaning, although full training will be given.

Desirable Experience

• Commercial cleaning experience
• Experience of operating relevant cleaning equipment

Essential Skills And Abilities

• Demonstrable ability to speak and understand English in order to follow verbal and written instructions and deal with colleague / customer queries
• Well-developed interpersonal skills
• Demonstrable excellent customer service
• Demonstrable ability to work quickly, flexibly and accurately in a pressured environment
• Demonstrable professional and proactive approach
• Attention to detail

Knowledge, Attitude and Behaviours

• Professional and respectful approach to colleagues and customers.
• Takes pride in maintaining high standards of work.
• Willingness to learn and develop skills.
• Positive, can‑do attitude.

About You

We are committed to building an organisation that reflects the communities we serve across the City of Edinburgh and beyond. Our venues are for everyone, and we value teams made up of people with a wide range of backgrounds, perspectives, and lived experiences We do not discriminate on the basis of race, colour, religion or belief, gender or gender identity, sexual orientation, age, disability, or any other protected characteristic as defined by the Equality Act 2010.The opportunity to work with us is accessible to all, whatever your background or life experience, for example if you:

• Are D/deaf, have a disability or a long-term health condition that affects day-to-day life
• Identify as neurodiverse, including dyslexia, dyspraxia, dyscalculia, ADHD, or being autistic
• Grew up in a household receiving Universal Credit or state benefits
• Have lived in council or social housing, or been on a housing register
• Have experienced homelessness or lived in sheltered accommodation
• Have experience of being in care at any point in life
• Have been a refugee or asylum seeker
• Are from the African, South, East and South–East Asian, Middle East, Latinx or North African diaspora, or have experienced racism

If you require this job description in another format, or need adjustments to apply or interview, please contact us via our website. We will ensure you have the support and information needed to participate fully.

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