Area Manager (Retail)
Area Manager (Retail)

Area Manager (Retail)

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire retail teams to create amazing customer experiences and drive income.
  • Company: Join Chest Heart and Stroke Scotland, making a real difference in people's lives.
  • Benefits: Meaningful work, supportive culture, and opportunities for personal growth.
  • Why this job: Be a hands-on leader and champion positive change in local communities.
  • Qualifications: Leadership experience in retail and a passion for helping others succeed.
  • Other info: No formal qualifications needed; just bring your enthusiasm and commitment.

The predicted salary is between 36000 - 60000 £ per year.

Field Based. Every day people with chest, heart and stroke conditions are leaving hospital scared and alone. By joining Chest Heart and Stroke Scotland as an Area Manager you can be the difference between people just surviving and really living.

You will lead one of our five areas, supporting a group of shops and the teams who make them special.

  • Inspire and coach Shop Managers, helping them grow and succeed
  • Drive income and shape great customer experiences
  • Champion high standards, compliance, and safe working practices
  • Get involved in new shop openings and the development of our estate
  • Build relationships in local communities to raise awareness and support
  • Encourage innovation and help bring new ideas to life
  • Be a visible, hands-on leader through regular shop visits and weekend working on a rota

This role is varied, purposeful, and full of opportunities to make a meaningful impact.

We’re Looking For Someone Who

  • Has experience leading across multiple retail sites
  • Enjoys developing people and helping others shine
  • Is confident using data, KPIs, and commercial insight to drive decisions
  • Communicates clearly, openly, and with compassion
  • Can balance the practical demands of operations with a warm, people-first approach
  • Understands the unique strengths and challenges of charity retail
  • Values diversity, inclusion, and creating welcoming environments for all

You don’t need formal qualifications - what matters is your leadership experience, passion for retail, and commitment to making a difference.

You’ll Have

  • The opportunity to lead meaningful change
  • A real voice in how we grow and improve
  • A culture where we care about each other and celebrate success together

In line with our commitment to safeguarding, this role is subject to a Basic Disclosure check. CHSS is committed to equality of opportunity. We therefore aim to ensure that no one is unfairly treated on the grounds of offending background.

If you are interested, please select the s1jobs apply button to be redirected to our website.

Area Manager (Retail) employer: s1jobs

At Chest Heart and Stroke Scotland, we pride ourselves on being an exceptional employer that values compassion, community, and personal growth. As an Area Manager, you will not only lead a dedicated team in a supportive environment but also have the opportunity to make a tangible difference in the lives of those affected by health conditions. Our culture fosters innovation and inclusivity, ensuring that every employee feels valued and empowered to contribute to our mission.
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Contact Detail:

s1jobs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Area Manager (Retail)

✨Tip Number 1

Get to know the company inside out! Research Chest Heart and Stroke Scotland, their mission, and how they operate. This will help you tailor your conversations and show that you're genuinely interested in making a difference.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Prepare for the interview by practising common questions related to leadership and retail management. Think about your past experiences and how they align with the role of Area Manager. We want to hear your stories!

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.

We think you need these skills to ace Area Manager (Retail)

Leadership Experience
Coaching Skills
Retail Management
Data Analysis
KPI Management
Customer Experience Enhancement
Compliance Knowledge
Community Engagement
Innovation Encouragement
Communication Skills
Operational Management
People-First Approach
Diversity and Inclusion Awareness

Some tips for your application 🫡

Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! Share specific examples of how you've made a difference in previous roles and how you can bring that same energy to our shops.

Highlight Your Leadership Experience: We want to see how you've led teams before, so make sure to include details about your experience managing multiple sites. Talk about how you've inspired and developed others to succeed – that's what we're all about!

Be Clear and Compassionate: Communication is key in this role. Use clear language and show your understanding of the importance of compassion in retail. This will help us see how you connect with both your team and customers.

Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this meaningful role. We can't wait to hear from you!

How to prepare for a job interview at s1jobs

✨Know the Mission

Before your interview, take some time to understand the mission of Chest Heart and Stroke Scotland. Familiarise yourself with their values and how they impact the community. This will help you articulate why you're passionate about the role and how you can contribute to their goals.

✨Showcase Your Leadership Style

Prepare examples that highlight your leadership experience, especially in retail. Think about times when you've inspired teams or driven performance. Be ready to discuss how you balance operational demands with a people-first approach, as this is crucial for the Area Manager role.

✨Data-Driven Decisions

Since the job requires using data and KPIs, brush up on your ability to interpret and leverage these metrics. Be prepared to discuss how you've used data in past roles to drive decisions and improve outcomes. This will demonstrate your analytical skills and commercial insight.

✨Engage with Community Focus

Think about ways you've built relationships within local communities in previous roles. Prepare to share specific examples of how you've raised awareness or supported initiatives. This will show your commitment to the charity's mission and your ability to connect with diverse groups.

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