Digital Support Apprentice
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Digital Support Apprentice

Digital Support Apprentice

Cambuslang Apprenticeship No home office possible
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At a Glance

  • Tasks: Assist account managers, manage quotes, and support social media strategies.
  • Company: Join Kelvin KBB, a leading manufacturer of stylish furniture for kitchens, bedrooms, and bathrooms.
  • Benefits: Enjoy an early finish on Fridays, 28 days leave, and no weekend work!
  • Why this job: Gain hands-on experience in a creative industry with growth opportunities and supportive mentorship.
  • Qualifications: Excellent communication skills, proactive attitude, and proficiency in Microsoft Office, especially Excel.
  • Other info: Complete your apprenticeship with a nationally recognised qualification at SCQF Level 6.

Are you ready to launch your career with a market-leading manufacturer and supplier of stylish kitchen, bedroom, and bathroom furniture? At Kelvin KBB, we work with housebuilders across Britain, bringing exceptional designs to life – and now, we want you to be part of it! We’re looking for a proactive, ambitious, and eager-to-learn individual to join our team as an apprentice. This is your chance to gain hands-on experience, develop valuable skills, and grow within an innovative and fast-paced industry. If you’re ready to learn, contribute, and build a bright future with us, apply today!

Key responsibilities:

  • Assist account managers with internal tasks, including preparing samples and managing tender enquiries.
  • Utilise CRM Monday.com and ERP Epicor, becoming an expert in both platforms to support efficient workflows.
  • Host and manage quotes in Excel, ensuring documents are well-organised, updated, and formatted correctly.
  • Edit, tidy, and print important Excel documents as needed.
  • Generate high-quality sales literature using Adobe Express to support business development efforts.
  • Assist in implementing social media strategies by posting content on Facebook, Instagram, TikTok, and LinkedIn.
  • Handle customer enquiries professionally over the phone and via email, providing excellent service and support.

What we are looking for:

  • Excellent communication skills – able to engage confidently with colleagues and customers.
  • Self-assured and proactive – not afraid to take initiative and contribute ideas.
  • Passionate about design and creativity – an interest in the industry is a bonus!
  • Proficient in Microsoft Office, especially Excel – comfortable handling data and documents.
  • Eager to learn and grow – a positive attitude towards developing new skills and knowledge.

Salary: Β£17,000 per annum

Working hours: 37.5hrs a week. Monday - Thursday, 8:45-5pm, Friday is from 8:45am-4pm.

Benefits:

  • Early finish on a Friday
  • 28 days of annual leave
  • No weekend work!
  • On-site parking
  • Ability to grow in supportive environment

Future prospects: Progression opportunities: There is an opportunity to stay on upon successful completion of the apprenticeship programme, taking on further responsibility and progressing within the team. Kelvin KBB are committed to supporting you and your development and will always ensure you are able to use your skills to the best of your ability.

Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time, APPLY NOW!

Digital Support Apprentice employer: S1jobs.com

Kelvin KBB is an exceptional employer that offers a vibrant work culture and a supportive environment for growth, making it an ideal place for aspiring professionals. With benefits like an early finish on Fridays, 28 days of annual leave, and no weekend work, employees can enjoy a healthy work-life balance while developing valuable skills in a fast-paced industry. As a Digital Support Apprentice, you'll receive dedicated mentorship and training, ensuring you have the tools to succeed and progress within the company upon completing your apprenticeship.
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Contact Detail:

S1jobs.com Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Digital Support Apprentice

✨Tip Number 1

Familiarise yourself with the tools mentioned in the job description, like Monday.com and Epicor. Having a basic understanding of these platforms can give you an edge during interviews, showing your eagerness to hit the ground running.

✨Tip Number 2

Showcase your communication skills by engaging with Kelvin KBB on their social media platforms. Commenting on their posts or sharing relevant content can demonstrate your interest in the company and the industry.

✨Tip Number 3

Research the latest trends in kitchen, bedroom, and bathroom design. Being knowledgeable about current styles and innovations can help you stand out as a passionate candidate who is genuinely interested in the field.

✨Tip Number 4

Prepare to discuss how you can contribute ideas to improve workflows or customer engagement. Think of examples from your past experiences where you've taken initiative, as this aligns perfectly with what they are looking for in a proactive apprentice.

We think you need these skills to ace Digital Support Apprentice

Excellent Communication Skills
Proactive Attitude
Initiative Taking
Passion for Design and Creativity
Proficiency in Microsoft Office
Excel Data Management
Customer Service Skills
Social Media Management
Attention to Detail
Organisational Skills
Ability to Learn Quickly
Team Collaboration
Time Management

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Digital Support Apprentice role. Emphasise your communication skills, proficiency in Microsoft Office, and any experience with social media or customer service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your eagerness to learn and grow within the industry, and how your passion for design and creativity makes you a great fit for Kelvin KBB.

Showcase Relevant Experience: If you have any previous experience with CRM systems, Excel, or social media management, be sure to include this in your application. Even if it's from school projects or personal initiatives, it can demonstrate your capability and readiness for the role.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key qualities for the position.

How to prepare for a job interview at S1jobs.com

✨Show Your Enthusiasm for Design

Since the role involves a passion for design and creativity, make sure to express your interest in the industry during the interview. Share any relevant experiences or projects that showcase your enthusiasm and understanding of stylish furniture.

✨Demonstrate Your Communication Skills

Excellent communication is key for this position. Prepare examples of how you've effectively engaged with colleagues or customers in the past. Practising clear and confident responses will help you stand out.

✨Familiarise Yourself with Relevant Software

The job requires proficiency in Microsoft Office, especially Excel, and familiarity with CRM and ERP systems. Brush up on your Excel skills and be ready to discuss how you can quickly learn new software like Monday.com and Epicor.

✨Prepare Questions About the Role

Show your proactive nature by preparing thoughtful questions about the apprenticeship and the company. This demonstrates your eagerness to learn and grow within the team, which is exactly what they are looking for.

Digital Support Apprentice
S1jobs.com
Apply now
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