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- Tasks: Assist luxury clients with inquiries and coordinate orders for timely delivery.
- Company: Join a prestigious luxury furniture brand with a remote work culture.
- Benefits: Enjoy competitive pay, an extra day off on your birthday, and flexible working hours.
- Why this job: Be part of a stylish industry and help clients create their dream spaces.
- Qualifications: Strong communication skills and customer support experience, preferably in furniture or design.
- Other info: Fluency in English and Russian is essential; French is a bonus.
The predicted salary is between 30000 - 42000 £ per year.
A luxury furniture brand is seeking a dedicated Customer Support Specialist to join their remote team. The role involves responding to client inquiries via calls and emails, coordinating orders with the production team, and ensuring timely delivery.
Candidates should have great communication skills, attention to detail, and experience in customer support, particularly in the furniture or design industry. Fluency in English and Russian is required, with knowledge of French as a plus.
An additional day off on your birthday is included.
Remote Luxury Furniture Customer Support Specialist employer: S10Home
Contact Detail:
S10Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Luxury Furniture Customer Support Specialist
✨Tip Number 1
Make sure to research the luxury furniture brand before your interview. Knowing their products and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of client interaction, try role-playing common customer scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Don’t forget to highlight your attention to detail during the interview. Share specific examples from your past experiences where your keen eye made a difference in customer satisfaction or order coordination.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Remote Luxury Furniture Customer Support Specialist
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about connecting with clients, make sure your written application highlights your communication skills. Use clear and concise language to demonstrate how you can effectively respond to inquiries and coordinate with teams.
Attention to Detail is Key: In the luxury furniture industry, details matter! When crafting your application, pay close attention to spelling, grammar, and formatting. This shows us that you value precision and care in your work.
Tailor Your Experience: Make your application stand out by tailoring it to the furniture or design industry. Share specific examples from your past customer support roles that relate to our brand, and let us know how your experience aligns with what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at S10Home
✨Know Your Product
Before the interview, make sure you research the luxury furniture brand thoroughly. Understand their products, values, and what sets them apart in the market. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Support Specialist, communication is key. Prepare examples of how you've effectively handled customer inquiries in the past. Practice articulating your thoughts clearly, as this will demonstrate your ability to communicate well with clients over calls and emails.
✨Highlight Attention to Detail
In the furniture industry, attention to detail is crucial. Be ready to discuss specific instances where your attention to detail made a difference in your previous roles. This could be anything from ensuring accurate order processing to catching potential issues before they escalate.
✨Language Proficiency Matters
Since fluency in English and Russian is required, be prepared to demonstrate your language skills during the interview. You might be asked to respond to questions in both languages. If you know French, mention it as an added bonus, as it could give you an edge over other candidates.
