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- Tasks: Assist luxury clients with inquiries and coordinate orders for timely delivery.
- Company: Join a prestigious luxury furniture brand with a remote work culture.
- Benefits: Enjoy competitive pay, an extra day off on your birthday, and flexible working hours.
- Why this job: Be part of a stylish brand and help create beautiful spaces for clients.
- Qualifications: Strong communication skills and customer support experience, preferably in furniture or design.
- Other info: Fluency in English and Russian is essential; French is a bonus.
The predicted salary is between 30000 - 42000 £ per year.
A luxury furniture brand is seeking a dedicated Customer Support Specialist to join their remote team. The role involves responding to client inquiries via calls and emails, coordinating orders with the production team, and ensuring timely delivery.
Candidates should have great communication skills, attention to detail, and experience in customer support, particularly in the furniture or design industry. Fluency in English and Russian is required, with knowledge of French as a plus. An additional day off on your birthday is included.
Remote Luxury Furniture Customer Support Specialist in London employer: S10Home
Contact Detail:
S10Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Luxury Furniture Customer Support Specialist in London
✨Tip Number 1
Make sure to research the luxury furniture brand before your interview. Knowing their products and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of client interaction, try role-playing common customer scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Highlight your attention to detail during the interview. Share specific examples from your past experience where your keen eye made a difference, especially in customer support or order coordination.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Remote Luxury Furniture Customer Support Specialist in London
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about client interactions, make sure your written application highlights your communication skills. Use clear and concise language, and don’t forget to showcase any relevant experience in customer support, especially in the furniture or design industry.
Attention to Detail is Key: We love candidates who pay attention to detail! Double-check your application for any typos or errors. This not only shows your commitment but also reflects the quality of work we expect in our team.
Tailor Your Application: Make your application stand out by tailoring it to the job description. Mention your fluency in English and Russian, and if you know French, be sure to include that too! We want to see how your unique skills fit into our luxury brand.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see more about what we do!
How to prepare for a job interview at S10Home
✨Know Your Product
Before the interview, take some time to research the luxury furniture brand. Familiarise yourself with their products, values, and customer service approach. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
Since this role heavily relies on communication, prepare examples that highlight your ability to handle client inquiries. Think of specific situations where you resolved issues or provided exceptional service, especially in the furniture or design industry.
✨Demonstrate Attention to Detail
In customer support, attention to detail is crucial. Be ready to discuss how you've ensured accuracy in order processing or client communications in past roles. You might even want to mention any tools or methods you use to stay organised.
✨Language Proficiency Matters
Fluency in English and Russian is a must, so be prepared to demonstrate your language skills during the interview. If you know French, don’t hesitate to mention it! Practising common phrases or scenarios in both languages can give you an edge.
